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Avanti Travel Insurance reviews

Avanti Travel Insurance Logo
Rated Excellent • 4.61/5

Avanti Travel Insurance reviews

Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 1,628 product reviews

Average score of 4.61/5
5 star
87%
4 star
10%
3 star
1%
2 star
0%
1 star
2%

Latest positive rating

5.00/5

just brilliant, I have always used them

just brilliant, I have always used them and wouldn't change, honestly the absolute best provider.

{"display":"Meg ","slug":"user1754471205","deleted_at":null,"created_at":"2025-08-06T09:06:45.000000Z","updated_at":"2025-08-06T09:06:45.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Megan","last_name":"","full_name":"Meg ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Travel insurance
Meg 17th June 2026

Latest negative rating

1.00/5

AvantiGo appalling claim process. Avoid this company

So many of these ‘reviews’ talk about how easy it is to sign up, or how friendly the joining process was. The real test is... So many of these ‘reviews’ talk about how easy it is to sign up, or how friendly the joining process was. The real test is in making a genuine claim. Stay away from AvantiGo. We had a dvt medical emergency in Zambia on 2/5/26. We pre-advised AvantiGo ( or, actually, Ergo services as it turned out), got permission for hospitalisation, kept them informed during the week’s hospital stay, filled in our claim pack promptly, submitted all paperwork - did everything in fact exactly as required by the policy. The hospital did not recognise AvantiGo. We had to pay up front ourselves. Ergo acknowledged receiving our claim paperwork and that nothing further was required. Apart from that acknowledgement we received ZERO feedback or information. Despite calling them 5 times. We finally received our claimed expenses today, 31 July. We travel often and have used many insurance companies. This was the first ever claim we needed to make and it was handled appallingly. We will never use AvantiGo again. We advise anybody reading this to AVOID AvantiGo. Read more Read less

{"display":"Ian K","slug":"user1785537697","deleted_at":null,"created_at":"2026-07-31T22:41:37.000000Z","updated_at":"2026-07-31T22:41:37.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Ian","last_name":"Kyle","full_name":"Ian Kyle","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Travel insurance
Ian K 31st July 2026
See more reviews for Avanti Travel Insurance products

About Avanti Travel Insurance

Buy quality, low-cost travel insurance for the elderly from Avanti Travel Insurance, an over 50s and pre-existing medical condition specialist UK travel insurance provider. Smart Money People is the #1 place online for Avanti Travel Care Insurance reviews, so help us by reading and writing your own reviews of this company to help increase trust and transparency in financial services. Founded in 1996, and headquartered in Essex, if you've used this company before please share a review of your own and help others!

Avanti Travel Insurance at a glance

Reviews for Avanti Travel Insurance

Showing 11 of 1628 company reviews • Last reviewed within 7 days

AvantiGo appalling claim process. Avoid this company

Travel insurance • 31st July 2026

So many of these ‘reviews’ talk about how easy it is to sign up, or how friendly the joining process was. The real test is... So many of these ‘reviews’ talk about how easy it is to sign up, or how friendly the joining process was. The real test is in making a genuine claim. Stay away from AvantiGo. We had a dvt medical emergency in Zambia on 2/5/26. We pre-advised AvantiGo ( or, actually, Ergo services as it turned out), got permission for hospitalisation, kept them informed during the week’s hospital stay, filled in our claim pack promptly, submitted all paperwork - did everything in fact exactly as required by the policy. The hospital did not recognise AvantiGo. We had to pay up front ourselves. Ergo acknowledged receiving our claim paperwork and that nothing further was required. Apart from that acknowledgement we received ZERO feedback or information. Despite calling them 5 times. We finally received our claimed expenses today, 31 July. We travel often and have used many insurance companies. This was the first ever claim we needed to make and it was handled appallingly. We will never use AvantiGo again. We advise anybody reading this to AVOID AvantiGo. Read more Read less

{"display":"Ian K","full_name":"Ian K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1.00/5
Read more product reviews

Competitive quote, slick claims process, poor admin...

Travel insurance • 16th July 2026

Competitive quote which included medical conditions, clear procedure and quite prompt when claiming. 6 emails and 7 phone calls needed to add a further medical... Competitive quote which included medical conditions, clear procedure and quite prompt when claiming. 6 emails and 7 phone calls needed to add a further medical condition which could not be added on line Read more Read less

{"display":"Alan jennison","full_name":"Alan jennison","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Average • 3.00/5
Read more product reviews
  • 5.00/5

    just brilliant, I have always used them

    just brilliant, I have always used them and wouldn't change, honestly the absolute best provider.

    {"display":"Meg ","full_name":"Meg ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Meg 17th June 2026
  • 4.00/5

    Avanti comprehensive annual multi-trip travel insur...

    Avanti comprehensive annual multi-trip travel insurance gives excellent cover for up to 35 days a trip and max total 183 days a year.There is ability... Avanti comprehensive annual multi-trip travel insurance gives excellent cover for up to 35 days a trip and max total 183 days a year.There is ability to add 17 days skiing cover a year. Post -Brexit this cover plus GHIC card provides reassurance when visiting Europe on holiday Read more Read less

    {"display":"Anthony Haddon-Cave","full_name":"Anthony Haddon-Cave","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Excellent for annual couples insurance where one per...

    Excellent for annual couples insurance where one person has a long term disability

    {"display":"Nicky P","full_name":"Nicky P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Nicky P 5th September 2025
  • 1.00/5

    We had 2 hold rings a special Onyx & A heart Ruby st...

    We had 2 hold rings a special Onyx & A heart Ruby stolen from our suitcase on the flight from Rhodes Airport to Norwich. BEWARE... We had 2 hold rings a special Onyx & A heart Ruby stolen from our suitcase on the flight from Rhodes Airport to Norwich. BEWARE as it's not something we would normally do but because we had a late flight we had to put them in the case as couldn't have a late check out whilst we spent tge day on tge beach. The case was padlocked and on return to Norwich Airport found the case clasp had been broken & the padlock missing and the 2 Rings. But Avanti doesn't cover any jewellery in a suit case. So heartbroken. Read more Read less

    {"display":"Pauline S","full_name":"Pauline S","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1072205.png"}}'s avatar
    Travel insurance
    Pauline S 5th November 2024
  • 5.00/5

    Competitive

    Competive quote, covers all eventualities,knowledgeable staff, as yet have not need to claim but have confiidence should I need to then have every confidence will... Competive quote, covers all eventualities,knowledgeable staff, as yet have not need to claim but have confiidence should I need to then have every confidence will be dealt with quickly and prefessionally. Read more Read less

    {"display":"Andrew G","full_name":"Andrew G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Andrew G 10th October 2024
  • 4.00/5

    Travel easy

    Easy to get - no too many questions

    {"display":"Rainer Elsaesser","full_name":"Rainer Elsaesser","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4.00/5

    Affordable travel insurance for senior citizens

    Bought on line .Documents arrived within days.Having annual travel insurance means that I can travel abroad at short notice knowing that I always have cover.At... Bought on line .Documents arrived within days.Having annual travel insurance means that I can travel abroad at short notice knowing that I always have cover.At age 77 travel insurance can be expensive and restrictive but Avanti allows me to get affordable cover. Read more Read less

    {"display":"Anthony Haddon-Cave","full_name":"Anthony Haddon-Cave","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Very easy to apply and great value cover.

    Very easy to apply and great value cover. Well laid out application process Easy to follow. You don’t get punished for having pre existing conditions

    {"display":"Andy McGoldrick","full_name":"Andy McGoldrick","avatar":{"url":"\/assets\/uploads\/avatars\/users\/714606.png"}}'s avatar
  • 5.00/5

    Cheaper travel insurance

    both of us aged around 80 wanted 10 travel insurance to Malta. Post Office quoted £250. Looked at MSE reviews on travel insurance and Avanti... both of us aged around 80 wanted 10 travel insurance to Malta. Post Office quoted £250. Looked at MSE reviews on travel insurance and Avanti was on their list. Got insurance with Avanti for £104. Read more Read less

    {"display":"SilverSurfer2022","full_name":"SilverSurfer2022","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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