It’s been very smooth running from the very beginning. Renewed with them for a few years atleast now. A previous claim was dealt with very... It’s been very smooth running from the very beginning. Renewed with them for a few years atleast now. A previous claim was dealt with very easily and no hassle at a difficult time. Just renewed with them again actually! Read more Read less

It was easy to set up my 5 weeks free and then continue to a full policy for my puppy’s insurance. I also have cover... It was easy to set up my 5 weeks free and then continue to a full policy for my puppy’s insurance. I also have cover for my cat, she loved her hamper! Read more Read less

Generally easy although the customer service can occasionally be a little slow. Didn't quibble over a claim and paid out quickly.

Bought insurance for 3 horses at a horse show and they lied and mislead us, so the animals werent actually covered, then we needed to... Bought insurance for 3 horses at a horse show and they lied and mislead us, so the animals werent actually covered, then we needed to spend over a thousand pounds to get that cover. They lied and mislead us to get us signed up at the show. Read more Read less

My cat was involved in a serious accident and had to have major surgery to survive. I was extremely glad I had Agria pet insurance... My cat was involved in a serious accident and had to have major surgery to survive. I was extremely glad I had Agria pet insurance in place for him. The claim process was so easy and they paid out swiftly, ensuring my cat got the very best care and is now thriving. Read more Read less

I have been with them for 4 years, every year the premium and charges go up, I haven't made a claim yet. No contact throughout... I have been with them for 4 years, every year the premium and charges go up, I haven't made a claim yet. No contact throughout the year, no offers or repeat customer experience. Q lot could be done here to exploit a customer relationship, I have had no contact with them ever and continually pay more each year, I have considered moving to a different provider oftenust haven't got round to it. This may prompt me to do so! Read more Read less

Recently had to claim for an operation for my dog, plus physio, claim process very efficient.

I’ve had all four of our cats with Agria for 2 years now, we had to claim on our insurance for the first time a... I’ve had all four of our cats with Agria for 2 years now, we had to claim on our insurance for the first time a month ago and it was genuinely a breeze, they went straight through the vets and just sent us a letter later after we paid the fixed charge + excess (both things communicated and explained thoroughly to us) Read more Read less

This is not the cheapest insurance... but you don't feel like you have a cheap product, either! Lots of support, great information, customer service is... This is not the cheapest insurance... but you don't feel like you have a cheap product, either! Lots of support, great information, customer service is superb... I have an Assistance Dog, and his health is essential to my well being- glad to have the support this product provides! Read more Read less