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By Miles reviews

By Miles logo
Rated Excellent • 4.90/5

By Miles reviews

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Verified business
Last reviewed within 14 days
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  • FCA approved and regulated
    FCA approved and regulated
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 13,081 product reviews

Average score of 4.90/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for By Miles have trended positively over the past 90 days

Latest positive rating

5/5

Professional helpful staff if you need to get in touch.

Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles.

{"display":"Claire L","full_name":"Claire L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car insurance
Claire L 17th October 2025

Latest negative rating

2/5

Great app easy to use .

Great app easy to use . Everything very clear . No hassle

{"display":"debbie","full_name":"debbie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car insurance
debbie 23rd August 2025
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About By Miles

By Miles is an award-winning car insurance company.

By Miles was founded in 2016, when it started building a policy the team believed would be fairer, smarter and better suited to lower mileage drivers. This is why By Miles charge a fixed cost that covers a car while it’s parked, but the rest is based on the miles driven.

By Miles provides insurance customers with the cost of every journey, no extra cost for No Claims Discount protection, capped mileage costs and a car medic on the app.

By Miles at a glance

Contact details

Email
[email protected]
Main address
Churchill Court, Westmoreland Road, Bromley, BR1 1DP
Social media

Reviews for By Miles

Showing 11 of 13081 company reviews • Last reviewed within 14 days

Professional helpful staff if you need to get in touch.

Car insurance • 17th October 2025

Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles.

{"display":"Claire L","full_name":"Claire L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

A more affordable way to do car insurance.

Car insurance • 15th October 2025

A more affordable way to do car insurance. They deal with things properly if things go wrong.

{"display":"Safiyyah","full_name":"Safiyyah","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 4/5

    The costumer service and communication are good, and...

    The costumer service and communication are good, and the feature of paying for what we drive is very suitable for people on short commutes. Would recommend.

    {"display":"Mariana Lopes","full_name":"Mariana Lopes","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1315047.png"}}'s avatar
    Car insurance
    Mariana Lopes 15th October 2025
  • 5/5

    Fantastic - send me a text after each journey

    It's much better for a low mileage user like me, you can budget accurately and get money back at the end.

    {"display":"Liz Carr","full_name":"Liz Carr","avatar":{"url":"\/assets\/uploads\/avatars\/users\/271396.png"}}'s avatar
    Car insurance
    Liz Carr 15th October 2025
  • 5/5

    I really like the communication and knowing what my...

    I really like the communication and knowing what my mileage is all the time

    {"display":"Nikolopoulos ","full_name":"Nikolopoulos ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Perfect solution for flexible insurance cover based...

    Perfect solution for flexible insurance cover based upon miles driven. Good coverage at competitive rates, backed by Churchill.

    {"display":"Andrew Aldridge","full_name":"Andrew Aldridge","avatar":{"url":"\/assets\/uploads\/avatars\/users\/194299.png"}}'s avatar
  • 5/5

    Very reasonable and easy to use.

    Very reasonable and easy to use. The tracker is excellent

    {"display":"William H","full_name":"William H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    William H 14th October 2025
  • 5/5

    I have been with By Miles for 2 years, excellent ser...

    I have been with By Miles for 2 years, excellent service.

    {"display":"Stephen Goode","full_name":"Stephen Goode","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1315030.png"}}'s avatar
    Car insurance
    Stephen Goode 14th October 2025
  • 5/5

    Fair, helpful, great price.

    Fair, helpful, great price. Can do anything on the app and it even tells me where my car is.

    {"display":"Anne","full_name":"Anne","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Anne 14th October 2025
  • 5/5

    Very happy with my car insurance and good customer s...

    Very happy with my car insurance and good customer service

    {"display":"Annette P","full_name":"Annette P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Annette P 14th October 2025
  • 5/5

    Good value compared to legacy insurance companies.

    Good value compared to legacy insurance companies. Smart integration with my Tesla, and helpful understanding support during the ownership transition.

    {"display":"Jake H","full_name":"Jake H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Jake H 14th October 2025

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