By Miles reviews
By Miles reviews
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Review summary
People rate this company as Excellent based on 12,696 product reviews
Latest positive rating
Best way to save money if you don’t drive a lot.
Best way to save money if you don’t drive a lot. Very easy to setup to get you on road.(To get £100 free) copy and... Best way to save money if you don’t drive a lot. Very easy to setup to get you on road.(To get £100 free) copy and paste this link in your URL and it will take you to the website and will add this £100 for u automatically. Get a quote and you will get £100:(no space ) . https://bymiles.co.uk/refer/EK65LVH Read more Read less
Latest negative rating
Absolute sham of a company.
Absolute sham of a company. The underwriting insurer is UK Insurance. In the event of a claim you will speak to Auxillus (claims handler). Then... Absolute sham of a company. The underwriting insurer is UK Insurance. In the event of a claim you will speak to Auxillus (claims handler). Then UKI will administer the claim except you will likely have to do EVERYTHING. None of the systems are joined up so there is no customer journey. No-one in UKI will own the case. Prepare for any email you send to go unanswered indefinitely. Garage will not be instructed. When they get instructed that will not be received. Eventually they are likely to write you car off based on images you send. You will get no response from their garage. AVOID. Go with a real insurer like One Call, not a broker. Pay more for that as not worth the aggravation of DIY claims. Read more Read less
About By Miles
By Miles is an award-winning car insurance company.
By Miles was founded in 2016, when it started building a policy the team believed would be fairer, smarter and better suited to lower mileage drivers. This is why By Miles charge a fixed cost that covers a car while it’s parked, but the rest is based on the miles driven.
By Miles provides insurance customers with the cost of every journey, no extra cost for No Claims Discount protection, capped mileage costs and a car medic on the app.
By Miles at a glance
Reviews for By Miles
Showing 11 of 12696 company reviews • Last reviewed within 7 days
Absolute sham of a company.
Absolute sham of a company. The underwriting insurer is UK Insurance. In the event of a claim you will speak to Auxillus (claims handler). Then... Absolute sham of a company. The underwriting insurer is UK Insurance. In the event of a claim you will speak to Auxillus (claims handler). Then UKI will administer the claim except you will likely have to do EVERYTHING. None of the systems are joined up so there is no customer journey. No-one in UKI will own the case. Prepare for any email you send to go unanswered indefinitely. Garage will not be instructed. When they get instructed that will not be received. Eventually they are likely to write you car off based on images you send. You will get no response from their garage. AVOID. Go with a real insurer like One Call, not a broker. Pay more for that as not worth the aggravation of DIY claims. Read more Read less
Best way to save money if you don’t drive a lot.
Best way to save money if you don’t drive a lot. Very easy to setup to get you on road.(To get £100 free) copy and... Best way to save money if you don’t drive a lot. Very easy to setup to get you on road.(To get £100 free) copy and paste this link in your URL and it will take you to the website and will add this £100 for u automatically. Get a quote and you will get £100:(no space ) . https://bymiles.co.uk/refer/EK65LVH Read more Read less
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1/5
When it comes to report a claim then the nightmare s...
When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a claim. Every time the person answer and checked my details they were saying it's not this department to deal with and they will put me to another and it was constantly for 3 hours. Then I gave up, as need brake from this silliness. My case still not set up or resolved yet. Read more Read less
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5/5
perfect - easy switching vehicles and claiming
perfect - easy switching vehicles - easy when made a claim
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5/5
Great for low mileage users.
Great for low mileage users. Always give a competitive renewal price.
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3/5
First year was good and affordable compared to other...
First year was good and affordable compared to other companies but second year rate per mile increased by more than 50%. Comparatively it is worse than other companies.
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5/5
Miles better than the rest .
I have been a loyal customer for a few years. They have been excellent. Even when I was in an accident. 5 stars!
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5/5
Has proven excellent cost saving option for low mile...
Has proven excellent cost saving option for low mileage drivers
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5/5
By miles is the perfect choice for infrequent drivers.
By miles is the perfect choice for infrequent drivers. You only pay when you drive and the amount is determined by how many miles you... By miles is the perfect choice for infrequent drivers. You only pay when you drive and the amount is determined by how many miles you go. It's great having a dynamic payment plan that maximises the value you get from your provider. Read more Read less
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5/5
By Miles Car Insurance
Have used for one year but also renewing with them. Policy bought for 8000 miles but only used 7000 & therefore get a refund. Are... Have used for one year but also renewing with them. Policy bought for 8000 miles but only used 7000 & therefore get a refund. Are also most competitive for this year. You literally pay for the miles you use. Paying under £300 for fully comprehensive insurance with legal cover, protected NCB & courtesy car if needed. Read more Read less
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1/5
I paid for insurance.
I paid for insurance. My car was hit while parked. I have the details of the car and person driving. They do not deal with... I paid for insurance. My car was hit while parked. I have the details of the car and person driving. They do not deal with claims unless you sign a credit agreement Read more Read less
Products from By Miles
Showing all products offered by By Miles
Car Insurance
by By MilesBy Miles provide car insurance aimed at low mileage drivers. By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual...
Car Insurance
by By MilesBy Miles provide car insurance aimed at low mileage drivers. By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual...
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