Always great communication with customer service, always very responsive and solution-focused. Reasonably priced. Excellent for low mileage drivers.

I’ve been using By Miles for 3 years now. Their quotes have been affordable for my low-mileage use. I’m very happy with their customer service... I’ve been using By Miles for 3 years now. Their quotes have been affordable for my low-mileage use. I’m very happy with their customer service so far. I haven’t had any accidents, so I can’t comment on claims handling. Read more Read less

Easy to excess everything..very good

I used to have to shop around every year for a new quote, as the renewal fee rocketed. Now I don’t, as the renewal price... I used to have to shop around every year for a new quote, as the renewal fee rocketed. Now I don’t, as the renewal price is always super fair. If I’ve ever had to phone you speak to a human, always a very nice one, what’s not to love Read more Read less

I don't drive very much so paying a large lump sum for my car to sit outside my house for weeks on end is such... I don't drive very much so paying a large lump sum for my car to sit outside my house for weeks on end is such a waste of money, by miles only charges me fit my journeys which is great, much fairer for low milage customers. Read more Read less

Paying for what you use is just fairer, it’s like paying for other utilities - gas, electric, water - you pay a standing charge and... Paying for what you use is just fairer, it’s like paying for other utilities - gas, electric, water - you pay a standing charge and then you only pay for what YOU use. It’s that simple! Read more Read less

Whenever I have had a problem then it was dealt with efficiently, promptly and courteously. So, when a moped deliberately ran into my vehicle, after... Whenever I have had a problem then it was dealt with efficiently, promptly and courteously. So, when a moped deliberately ran into my vehicle, after an initial report the insurance company accepted I was not at fault and the staff showed an interest in pursuing the criminal. Read more Read less

I’ve had a great experience with By Miles car insurance. The service was excellent, the cost was low based on my driving, and overall I’m... I’ve had a great experience with By Miles car insurance. The service was excellent, the cost was low based on my driving, and overall I’m really happy with it. Highly recommended!” Read more Read less

By Miles are really flexible, easy to contact and always friendly and helpful. I have had a few email conversations and my requests and queries... By Miles are really flexible, easy to contact and always friendly and helpful. I have had a few email conversations and my requests and queries have been dealt with swiftly and satisfactorily. The little 'black box' not only tracks my miles but tells me where the car is parked - this has been very helpful on a couple of occasions! Also there is a diagnostic tool on it which can tell me if there is something wrong with the car. Read more Read less