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By Miles reviews

By Miles logo
Rated Excellent 4.90/5

By Miles reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 13,050 product reviews

Average score of 4.90/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for By Miles have trended positively over the past 90 days

Latest positive rating

5/5

By Miles is a good insurer

By Miles was the cheapest for me last year. It was quick and easy to set up online.

{"display":"Joyce ","full_name":"Joyce ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car insurance
Joyce 6th September 2025

Latest negative rating

2/5

Great app easy to use .

Great app easy to use . Everything very clear . No hassle

{"display":"debbie","full_name":"debbie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car insurance
debbie 23rd August 2025

About By Miles

By Miles is an award-winning car insurance company.

By Miles was founded in 2016, when it started building a policy the team believed would be fairer, smarter and better suited to lower mileage drivers. This is why By Miles charge a fixed cost that covers a car while it’s parked, but the rest is based on the miles driven.

By Miles provides insurance customers with the cost of every journey, no extra cost for No Claims Discount protection, capped mileage costs and a car medic on the app.

By Miles at a glance

Contact details

Email
[email protected]
Main address
Churchill Court, Westmoreland Road, Bromley, BR1 1DP
Social media

Reviews for By Miles

Showing 11 of 13050 company reviews Last reviewed within 7 days

By Miles is a good insurer

Car insurance 6th September 2025

By Miles was the cheapest for me last year. It was quick and easy to set up online.

Rated Excellent 5/5
Read more product reviews

By miles is brilliant for low mileage drivers, cost...

Car insurance 5th September 2025

By miles is brilliant for low mileage drivers, cost effective and great customer service. Only minor ‘gripe’ is I can’t add another driver other than... By miles is brilliant for low mileage drivers, cost effective and great customer service. Only minor ‘gripe’ is I can’t add another driver other than a close relative to my cover - even for a days cover when I need it so have to i sure them separately with one of their competitors. Read more Read less

Rated Good 4/5
Read more product reviews
  • 5/5

    So easy to track my miles

    It’s so easy to use the app to track how I’m doing with my miles and the options to pay a monthly basis or ahead of the year

    {"display":"Lisa","full_name":"Lisa","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Lisa 5th September 2025
  • 4/5

    Good value for money and transparent pricing.

    Good value for money and transparent pricing. As the name of the company suggests, you pay by the mile and the app gives a real... Good value for money and transparent pricing. As the name of the company suggests, you pay by the mile and the app gives a real time view of the cost of each trip. the app is easy to navigate with lots of useful information. My only grumble is the difficulty in speaking to a real person with questions that the app/bot can’t answer. Read more Read less

    {"display":"Kate","full_name":"Kate","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Kate 5th September 2025
  • 5/5

    Fantastic service

    Best option for me, as a low mileage user. Customer service is flawless, I was involved in a non fault accident and they really took... Best option for me, as a low mileage user. Customer service is flawless, I was involved in a non fault accident and they really took the stress out the process of claim and repair, hire car arranged Read more Read less

    {"display":"David r","full_name":"David r","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    David r 4th September 2025
  • 5/5

    Seamless switching process, user friendly app, very...

    Seamless switching process, user friendly app, very detailed

    {"display":"Natasha M","full_name":"Natasha M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Natasha M 1st September 2025
  • 5/5

    By miles insurance

    This is my 3rd year using by miles as my car insurance coverage, in those 3 years I've had not one problem the company or the customer service team.

    {"display":"James M","full_name":"James M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    James M 31st August 2025
  • 5/5

    Low mileage driver - best insurance offer

    Low mileage driver - best insurance offer

    {"display":"Kathryn J","full_name":"Kathryn J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Kathryn J 29th August 2025
  • 5/5

    Just THE BEST car insurance.

    Just THE BEST car insurance. Great app, great price, I only pay for what I use and I would never go back. Five years so... Just THE BEST car insurance. Great app, great price, I only pay for what I use and I would never go back. Five years so far and I can't believe all car insurance isn't like this. Read more Read less

    {"display":"S V","full_name":"S V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    S V 28th August 2025
  • 5/5

    Savings on my car insurance is excellent.

    Savings on my car insurance is excellent.

    {"display":"Robert Day","full_name":"Robert Day","avatar":{"url":"\/assets\/uploads\/avatars\/users\/579743.png"}}'s avatar
    Car insurance
    Robert Day 28th August 2025
  • 5/5

    Highly recommended.

    very efficient and very smooth transition on renewal,

    {"display":"E.Abela","full_name":"E.Abela","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    E.Abela 27th August 2025

    Products from By Miles

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