By Miles reviews
By Miles reviews
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On-line application and approval process
Review summary
People rate this company as Excellent based on 12,697 product reviews
Latest positive rating
eXCELLENT SERVICE, I LIKE IT, THE APP IS USEFUL
eXCELLENT SERVICE, I LIKE IT, THE APP IS USEFUL
Latest negative rating
Absolute sham of a company.
Absolute sham of a company. The underwriting insurer is UK Insurance. In the event of a claim you will speak to Auxillus (claims handler). Then... Absolute sham of a company. The underwriting insurer is UK Insurance. In the event of a claim you will speak to Auxillus (claims handler). Then UKI will administer the claim except you will likely have to do EVERYTHING. None of the systems are joined up so there is no customer journey. No-one in UKI will own the case. Prepare for any email you send to go unanswered indefinitely. Garage will not be instructed. When they get instructed that will not be received. Eventually they are likely to write you car off based on images you send. You will get no response from their garage. AVOID. Go with a real insurer like One Call, not a broker. Pay more for that as not worth the aggravation of DIY claims. Read more Read less
About By Miles
By Miles is an award-winning car insurance company.
By Miles was founded in 2016, when it started building a policy the team believed would be fairer, smarter and better suited to lower mileage drivers. This is why By Miles charge a fixed cost that covers a car while it’s parked, but the rest is based on the miles driven.
By Miles provides insurance customers with the cost of every journey, no extra cost for No Claims Discount protection, capped mileage costs and a car medic on the app.
By Miles at a glance
Contact details
- [email protected]
- Main address
- Churchill Court, Westmoreland Road, Bromley, BR1 1DP
- Social media
Reviews for By Miles
Showing 11 of 12697 company reviews • Last reviewed within 7 days
eXCELLENT SERVICE, I LIKE IT, THE APP IS USEFUL
eXCELLENT SERVICE, I LIKE IT, THE APP IS USEFUL
Cheapest quote by miles
Prior to insurance with by miles I had been with my insurance provider for over 10 years. By miles beat their price by far and... Prior to insurance with by miles I had been with my insurance provider for over 10 years. By miles beat their price by far and I have the bonus of a tracker so I can see at a glacé where my car is and has been plus what mileage im doing. Read more Read less
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5/5
Low mileage driver
As a low mileage driver By Miles coverage is ideal for me.
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5/5
I had a non fault bump last year and the insurance w...
I had a non fault bump last year and the insurance was brilliant. Courtesy car delivered the next day, repair arranged and my car collected... I had a non fault bump last year and the insurance was brilliant. Courtesy car delivered the next day, repair arranged and my car collected without delay and kept updated throughout the whole process. Every month informed if I have miles still left in my tank and the bonus of a refund at the end of the year if I use less mileage than anticipated. Read more Read less
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1/5
Absolute sham of a company.
Absolute sham of a company. The underwriting insurer is UK Insurance. In the event of a claim you will speak to Auxillus (claims handler). Then... Absolute sham of a company. The underwriting insurer is UK Insurance. In the event of a claim you will speak to Auxillus (claims handler). Then UKI will administer the claim except you will likely have to do EVERYTHING. None of the systems are joined up so there is no customer journey. No-one in UKI will own the case. Prepare for any email you send to go unanswered indefinitely. Garage will not be instructed. When they get instructed that will not be received. Eventually they are likely to write you car off based on images you send. You will get no response from their garage. AVOID. Go with a real insurer like One Call, not a broker. Pay more for that as not worth the aggravation of DIY claims. Read more Read less
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4/5
Best way to save money if you don’t drive a lot.
Best way to save money if you don’t drive a lot. Very easy to setup to get you on road.(To get £100 free) copy and... Best way to save money if you don’t drive a lot. Very easy to setup to get you on road.(To get £100 free) copy and paste this link in your URL and it will take you to the website and will add this £100 for u automatically. Get a quote and you will get £100:(no space ) . https://bymiles.co.uk/refer/EK65LVH Read more Read less
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1/5
When it comes to report a claim then the nightmare s...
When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a claim. Every time the person answer and checked my details they were saying it's not this department to deal with and they will put me to another and it was constantly for 3 hours. Then I gave up, as need brake from this silliness. My case still not set up or resolved yet. Read more Read less
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5/5
perfect - easy switching vehicles and claiming
perfect - easy switching vehicles - easy when made a claim
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5/5
Great for low mileage users.
Great for low mileage users. Always give a competitive renewal price.
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3/5
First year was good and affordable compared to other...
First year was good and affordable compared to other companies but second year rate per mile increased by more than 50%. Comparatively it is worse than other companies.
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5/5
Miles better than the rest .
I have been a loyal customer for a few years. They have been excellent. Even when I was in an accident. 5 stars!
Products from By Miles
Showing all products offered by By Miles
Car insurance
by By MilesBy Miles provide car insurance aimed at low mileage drivers. By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual...
Car insurance
by By MilesBy Miles provide car insurance aimed at low mileage drivers. By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual...
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