Smooth, user friendly process to sign up and renew.great value with all the benefits you would expect. easy to make changes as you can talk to a human!

Great value and good coverage - would highly recommend Allianz to everyone

Great price for level of cover. Good online platform. Ideal if your happy managing your policy online.

Very helpful and a great and easy renewal

I have insurance with this company . So it’s amazing it’s cheaper that other companies. My license driver it’s not UK so I pay full comprehensive insurance around £146

Easy to get a quote online and competetive rates. Allianz are now digital, not sure how this works for claims or general enquiries.

I had not made a single claim in 15 years, but then unfortunately had an accident so needed to claim. They reduced my NCD from... I had not made a single claim in 15 years, but then unfortunately had an accident so needed to claim. They reduced my NCD from 15 years to 4 years!!! 11 years for a single claim is outrageous! When I complained, they pointed me to this rather vague term in te policy that said "The extent of the reduction depends on the number of years of NCD the customer has accrued." How on earth is an 11 year reduction for a single claim justifiable?!? Read more Read less

I have been. Very happy with the amounts they have eventually paid out. Unfortunately their customer service team is appalling. If you ring with a... I have been. Very happy with the amounts they have eventually paid out. Unfortunately their customer service team is appalling. If you ring with a query, they can't access your claims, or the latest information relating to them. Poorly trained staff don't have the answers to your queries and , if pushed for an answer, will lie, rather than admitting they don't know. If you ask to speak to a supervisor, your request is always denied. If you miss their name at the beginning of the call, they refuse to repeat it and won't commit to getting back to you. You are constantly referred to an email address to escalate queries, but your emails are unlikely to get a reply. My actual policy is with Tower ( powered by Allianz). If, in desperation you contact Tower, they refuse to assist. As previously stated, eventual payout amounts are good, but getting to that stage is a nightmare and I dread having to contact them. Read more Read less

Allianz have the wrong address on my policy. It’s impossible to change online as the postcode checker is wrong. I’ve had 4 responses from 4... Allianz have the wrong address on my policy. It’s impossible to change online as the postcode checker is wrong. I’ve had 4 responses from 4 different people at Allianz and none of them can solve this. Customer service is an absolute joke. Read more Read less