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Allianz: Home Insurance reviews

3.20
Based on 13 reviews, last reviewed 25th Oct 2023
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23%

Latest highest rating:

5

Top Class Customer Service I have just been talking to the most lovely bubbly chap called Marco Marcello - I have to say its a long time since I experienced such top class custo... Read more Reviewed on: 16th June 2023
Patricia Heaney's avatar
Patricia Heaney

Latest lowest rating:

1

Roof leaking claim was unreasonabily rejected because they believed the leaking was there for a long time. We have roof leaking after rain storms last year. Because of the urgency to fix the leaking we have some roof plumber to replace the gutters and repai... Read more Reviewed on: 25th October 2023
Constant Lee's avatar
Constant Lee

About the Home Insurance

Allianz home insurance reviews can tell you how good this product really is. How quickly did you get the policy documents? How well did Allianz handle your home insurance claim? Our Allianz home insurance reviews can help you to find out this and much more. Have you ever had a policy with Allianz? You can tell us about it by writing your own review below.

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Allianz Home Insurance reviews (13)

Roof leaking claim was unreasonabily rejected because they believed the leaking was there for a long time.

1
We have roof leaking after rain storms last year. Because of the urgency to fix the leaking we have some roof plumber to replace the gutters and repair the roof first. After a couple of months we confirmed the leak is fixed and raised the claim to Allianz for internal damage and repair to the split system and ceiling. It was a suggestion from the property agent that we should make sure the leaking is fixed before we make a claim to the internal damages and do the repairs. However our claim was rejected because they said the leaking is there for a long time. Indeed there was no leaking after the roof repairs was carried out. The internal damages are before the roof was repaired. We have our building insurance with Allianz for more than 7 year and pay more than $1000 premium per year and never make a claim. Please think about it before you insure your property with this company. Reviewed on: 25th October 2023
Constant Lee's avatar
Constant Lee

Terrible service

1
Crooks try every trick in the book and come up with Lame excuses to avoid processing the claim and deliberately delay matters and will not pay put. Avoid them at all times. Reviewed on: 14th July 2023
Seamus Cooley's avatar
Seamus Cooley

Top Class Customer Service

5
I have just been talking to the most lovely bubbly chap called Marco Marcello - I have to say its a long time since I experienced such top class customer service - he was efficient - friendly - and very customer focused - this chap I hope will be looked after in your organisation - as they are hard to find - well done Marco - Reviewed on: 16th June 2023
Patricia Heaney's avatar
Patricia Heaney

quick and easy

5
cover in place and paid for in minutes, very easy to understand. Reviewed on: 8th October 2022
Phil Austin's avatar
Phil Austin

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