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Allianz: Car insurance reviews

Name: Car insurance
Rating: 4.84 (1345 reviews)

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4.81

Based on 1,345 reviews, last reviewed 19th Nov 2025

400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

Not bad for money good customer service Not bad for money good customer service Reviewed on: 5th September 2025

Latest lowest rating:

1

Allianz is probably the worst company i have ever de... Allianz is probably the worst company i have ever dealt with from all companies and not just insurance, almost every agent has been rude with an aggre... Read more Reviewed on: 19th November 2025

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About this product

Allianz provide two levels of car insurance. The Allianz Essentials policy covers the basics and the Allianz policy offers more cover including motor legal protection.

With Allianz, you manage your car insurance policy online, you only call if you need to make a claim. There are no admin charges for making any changes.

Allianz car insurance reviews help you find out what it’s like to be a customer. If you’ve used Allianz before, you can also leave a review and share your experience.

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Allianz Car insurance reviews (1345)

Allianz is probably the worst company i have ever de...

Allianz is probably the worst company i have ever dealt with from all companies and not just insurance, almost every agent has been rude with an aggressive tone, started from a non fault claim for me which ended up in a case that voided my insurance due to modifications on the car i wasn't aware off, i had evidence to show i bought the car that way but still got voided in a middle of a claim where my car was a total loss and written off and again not my fault, was left alone by them and on top of that they said they will not refund me the full years premium due to this. Got paid for the car but wasn't even to cover full finance so i am still repaying the finance. have Raised a complaint with the insurance which resulted in at least having a refund of the premium being agreed but still left with a voided insurance, it has been 4 weeks, i am still waiting for the refund and if i do not call to query i would not have known that i need to wait for my claim to be closed as they are recovering still costs (bare in mind my insurance was voided weeks ago and i thought my claim was already closed) received an email to say they have now recovered the costs and my claim is closed, called the next day to query if the refund has now been processed, turned out my claim is still open and they do not know why i received an email stating is closed, sent them the email to confirm who sent it etc. overall there is a lot more misinformation i was given throughout this whole process but the number one thing is, agents have not been helpful and knowing my circumstances of also vulnerability and the stress they have already caused, they were further unhelpful, cold and unsympathetic. Very unhappy with their service and highly do not recommend them at all. Apparently the refund is now on the way but would not be surprised if something else goes wrong again. The whole process was a mess from the beginning with no one knowing what they are doing and misinforming. Still have one complaint outstanding due to email received incorrectly given me false information. Reviewed on: 19th November 2025

Not bad for money good customer service

Not bad for money good customer service Reviewed on: 5th September 2025

Good renewal process, price & easy to do

Good renewal process, price & easy to do Reviewed on: 5th September 2025

Fear price, very good online experience, easyto set...

Fear price, very good online experience, easyto set up and modify my insurance. . Reviewed on: 5th September 2025

Good value for money on the car insurance

Good value for money on the car insurance Reviewed on: 5th September 2025

This insurance company have been really good to work...

This insurance company have been really good to work with. They made the process really smooth and easy. I would use them again. Reviewed on: 5th September 2025

Best price and great cover it was simple to arrange...

Best price and great cover it was simple to arrange with no hassle at all Reviewed on: 4th September 2025

Fantastic Service

I was hit earlier this year. It was pretty traumatic for me, and the staff at Allianz couldn’t have been kinder, more supportive or more helpful. I’ve never been in an accident, and they helped me every step of the way. It’s hard to find a company that fights your corner when it comes to a car accident - this company does! Reviewed on: 12th June 2025

Avoid high costs & poor quality

Allianz Hungary, I received a quote using their online platform and filled up all the fields required. Confirmed email address during the process, but could not neither log in not recover password (which I didnt set up yet but email already registered and didnt allow to register again) Spent 10-12 minutes waiting for customer service then wrote email. Then they send new bill with price discrepancy which showed up because they dont consider my bonus-malus rating. You know what they suggested: "sell your first car" I said why should I sell my car if I need it? Ok, then I said that want to cancel the contract due to poor customer service, they said I cannot because of the law. So, it means I cannot change service even if I am not satisfied. But guess what CS agent recommended " you can sell your car" Looks like CS service Hungary can create a problem where it does not exist. Reviewed on: 24th February 2025

Worse ever decision to go with this company got char...

Worse ever decision to go with this company got charged over£190 to be insured for just over a week after buying a yearly policy Completely disgracefully Reviewed on: 24th January 2025

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