Terrible service

Don't answer the phone, don't respond to emails, terrible service.

Reviewed on 26th July 2022

Gary

Good company

Good pricing good company to deal with

Reviewed on 6th June 2020

L

Car Insurance

Great car insurance. Cheapest when comparing other prices and no problems so far!

Reviewed on 4th February 2020

Will Ford

Excellent

Good standard of Motor Cover & expert help

Reviewed on 25th July 2017

Catherine Verner

Poor communication and total disregard to their customers

Had a minor incident on a motorway where a tire blowout on a lorry damaged my front of the car. I spoke to Allianz and they got the car to the repair centre very quickly but I had to pay £370 excess. I had a dashcam where the whole video was sent across t Read more

Had a minor incident on a motorway where a tire blowout on a lorry damaged my front of the car. I spoke to Allianz and they got the car to the repair centre very quickly but I had to pay £370 excess. I had a dashcam where the whole video was sent across to them and they said that me paying this excess is only temporary and I will receive it back. Well....that was a big fat lie, they kept saying they have instructed solicitors to chase for my money back etc etc and for about 6 months since saying that nothing has happened. After making a complaint they admitted that they havent been keeping in touch with me and nothing has been done on my case and offered me £200 compensation as a result of it. However its not the compensation that is the problem, my no claims have been affected and their false promises and bunch of lies. Now the matter has been passed onto Ombudsman as once they have your money they are not interested in fighting your corner and just play the blame game and change their story every time. Wouldn't be using them again!! Its true what they say is that to see the true colour of the company you have to have an accident and see what they are like sadly.

Reviewed on 13th June 2017

Russ

Good overall

Easy and good service, very simple to use

Reviewed on 21st May 2017

Luke Alben

Great service

Good friendly communication and very good service. Highly recommended

Reviewed on 7th October 2016

Dean Le Prevost

Kept taking money

Kept taking money from my account

Reviewed on 15th September 2016

Paul Mironiuk

Allianz - Best Insurance Company Ever!

I had a few issues with previous insurance companies where information was incorrect or insurance policy wasnt set up correctly but Allianz helped me from start to finish with excellent customer service skills and were always on hand to update any details Read more

I had a few issues with previous insurance companies where information was incorrect or insurance policy wasnt set up correctly but Allianz helped me from start to finish with excellent customer service skills and were always on hand to update any details as and when. Would highly recommend to anyone.

Reviewed on 12th September 2016

Kevin Paddock

good

cheap price, hade no any problemms

Reviewed on 15th August 2016

Jelizaveta Jevsejenko

Brilliant and very competitive offer for my car insurance

I have recently decided to see if my usual car insurer (Allianz) can still beat any other quotes and I was pleasantly surprised they did! Brilliant customer service, indeed very competitive quote and low price, no wonder I have decided to stay with them a Read more

I have recently decided to see if my usual car insurer (Allianz) can still beat any other quotes and I was pleasantly surprised they did! Brilliant customer service, indeed very competitive quote and low price, no wonder I have decided to stay with them and renewed my quote accordingly.

Reviewed on 24th December 2015

Unwerth Masha

Good customer service

I moved to a different car insurance company after comparing prices, Allianz mistakenly charged me for the renewal, I called them for a refund, they gave me back my money right away and explained that they did not want me with no insurance while driving. Read more

I moved to a different car insurance company after comparing prices, Allianz mistakenly charged me for the renewal, I called them for a refund, they gave me back my money right away and explained that they did not want me with no insurance while driving. I think it is rather good.

Reviewed on 24th December 2015

Guo Zhang

Excellent customer services when needing to alter car insurance cover.

I have held car insurance with Allianz for 3 years now. When I recently moved house I needed to update my policy and was told that my premium would increase because of the change in postcode. I queried this as I remained in the same village and the cust Read more

I have held car insurance with Allianz for 3 years now. When I recently moved house I needed to update my policy and was told that my premium would increase because of the change in postcode. I queried this as I remained in the same village and the customer adviser was brilliant. He argued my point for me with the underwriters and I was able to keep my existing premium. A+++

Reviewed on 6th November 2015

Tom

Nice and Easy

We had a minor accident in sainsburys car park, sadly although it was only a gentle tap the other car crumpled so there was no choice but to claim. One quick phone call and everything was sorted no issues no judgement. Allianz are one of the more generous Read more

We had a minor accident in sainsburys car park, sadly although it was only a gentle tap the other car crumpled so there was no choice but to claim. One quick phone call and everything was sorted no issues no judgement. Allianz are one of the more generous companies when it comes to how many no claims years you lose so we didnt end up too badly off.

Would recomend them to anyoneespecially as the beat all but one quote for the second year of insurance, and that was only by a fiver so we stayed with them.

Reviewed on 26th March 2015

towercity

Allianz were a real help after having a car accident and we're easy to talk to.

After having an accident it was very easy to contact Allianz. They gave me advice outside the scope of what was required of them and they didn't try to get out of paying. The made the whole experience as stress free as possible and settled the claim quick Read more

After having an accident it was very easy to contact Allianz. They gave me advice outside the scope of what was required of them and they didn't try to get out of paying. The made the whole experience as stress free as possible and settled the claim quickly.

Reviewed on 24th March 2015

Laf301