I lost my partner of 20 years in January Tried to speak to someone 2 Hours later finally got a human in a foreign land... I lost my partner of 20 years in January Tried to speak to someone 2 Hours later finally got a human in a foreign land broken English first one put me on hold call. Ended for some reason go through all the press 1 for this and 2 for that explained my situation judi's funeral next week Rude un helpful and want give £4 back but charge me £40 cancellation went with tesco spoke to English lad (northerner no one perfect)sorted out straight away Read more Read less

Just really straight forward and easy to deal with. The online portal is very easy to navigate but if you ever need to pick up... Just really straight forward and easy to deal with. The online portal is very easy to navigate but if you ever need to pick up the phone and speak to someone that’s easy to navigate also. A fair price for a good product. Read more Read less

They were cheaper (for me) this year than last year... And pretty much cheaper than (or the same as) anyone else... So I can't complain.

Just easy straight forward communication from start to finish. Good rate and good product.

Fantastic price for car insurance considering how much I was quoted by other companies. I’ve used Sheila’s Wheels in the past and I’ve always had... Fantastic price for car insurance considering how much I was quoted by other companies. I’ve used Sheila’s Wheels in the past and I’ve always had a great experience when I’ve called to ask questions or needed information. I would definitely recommend them. Read more Read less

A bit expensive compared to other insurance companies. Their renewal price was considerably expensive compared to just getting a new insurance which also had better... A bit expensive compared to other insurance companies. Their renewal price was considerably expensive compared to just getting a new insurance which also had better benefits. They charge a lot for admin changes as well. Read more Read less

Everything went well until the 1st monthly payment, it bounced and the next day they cancelled it. So I lost my 25% deposit. If they... Everything went well until the 1st monthly payment, it bounced and the next day they cancelled it. So I lost my 25% deposit. If they waited until Friday they would’ve got the money Read more Read less

One star and that’s being generous the service I’ve received from them has been terrible I was in a car accident in January and my... One star and that’s being generous the service I’ve received from them has been terrible I was in a car accident in January and my vehicle was written off I have had to constantly chase them to get things sorted your on hold for over an hour every time you call before you Evan get to speak to any one then when you finally do get through to someone they haven’t got a clue how to sort you query so getting put on hold again for 20/30 minutes at a time. I still haven’t been paid out for my car and every person I’ve spoken to since hasn’t been able to sort it. They’re cheap for a reason the service is shocking. Read more Read less

Wanted to renew a policy . They had automatic renewal but card had ended, Called to give new card , also a couple of amendments.... Wanted to renew a policy . They had automatic renewal but card had ended, Called to give new card , also a couple of amendments. Waited 40 mins for customer service operator, could hardly hear her , poor communication skills , tries to charge us extra £32 to make changes then couldn't give us the new premium which should have been lower until we paid the old premium . The operative was next to useless, zero customer service skills. We asked to speak to supervisor , at 1hr 40 mins put the phone down . no call back . in the interim period whilst waiting for the manager went onto Compare the market , found various quotes, booked new car policy with Saga £100plus cheaper for better policy. Avoid Sheilas wheels they used to be very good, easy to call , but now all chat bot. Totally wasted nearly two hours of our lives. Read more Read less