Smart Money People Logo
Own this company?
Share this page

LV (Liverpool Victoria) reviews

LV - Liverpool Victoria Logo
Rated Good 3.92/5

LV (Liverpool Victoria) reviews

Unverified business
Last reviewed within 7 days

Review summary

People rate this company as Good based on 538 product reviews

Average score of 3.92/5
5 star
63%
4 star
16%
3 star
3%
2 star
1%
1 star
17%
Reviews for LV (Liverpool Victoria) have trended positively over the past 90 days

Latest positive rating

5/5

Excellent service, easy to sign up and competitive r...

Excellent service, easy to sign up and competitive rates , I found affordable insurance in LV

{"display":"ANNA","full_name":"ANNA","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1077812.png"}}'s avatar
Life Insurance
ANNA 13th January 2025

Latest negative rating

2/5

Huge mistake of age.com 2024 switch of Underwriter.

I was with age.com for many years and very satisfied with their ageous underwriter. In 2024 with great fanfare age.com announced it was switching to... I was with age.com for many years and very satisfied with their ageous underwriter. In 2024 with great fanfare age.com announced it was switching to LV, whose road /home assistance was with Brittania. After 50 years with the AA I reluctantly swopped as the LV cover was cheaper. This year, LV has quoted a renewal sum of £794.19 against last year’s quote of £489.45! They state ‘Your LV Car Insurance won’t renew unless you contact us.’ How many age.com members can afford that increase? I’m livid at having ceased my gold membership with the AA and am sure I’m not alone feeling cast aside. Read more Read less

{"display":"Lutena Yates","full_name":"Lutena Yates","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car Insurance
Lutena Yates 19th January 2025

About LV (Liverpool Victoria)

LV= (Liverpool Victoria) is one of the UK's largest investment, protection, in-house advice and retirement specialists.

LV= started out in 1843 as Liverpool Victoria Friendly Society with the aim of helping the community to provide life cover for their families.

LV= provide a range of financial products across personal insurance, protection policies, investments and retirement income solutions.

LV (Liverpool Victoria) at a glance

Reviews for LV (Liverpool Victoria)

Showing 11 of 538 company reviews Last reviewed within 7 days

Huge mistake of age.com 2024 switch of Underwriter.

Car Insurance 19th January 2025

I was with age.com for many years and very satisfied with their ageous underwriter. In 2024 with great fanfare age.com announced it was switching to... I was with age.com for many years and very satisfied with their ageous underwriter. In 2024 with great fanfare age.com announced it was switching to LV, whose road /home assistance was with Brittania. After 50 years with the AA I reluctantly swopped as the LV cover was cheaper. This year, LV has quoted a renewal sum of £794.19 against last year’s quote of £489.45! They state ‘Your LV Car Insurance won’t renew unless you contact us.’ How many age.com members can afford that increase? I’m livid at having ceased my gold membership with the AA and am sure I’m not alone feeling cast aside. Read more Read less

Rated Poor 2/5
Read more product reviews

Excellent service, easy to sign up and competitive r...

Life Insurance 13th January 2025

Excellent service, easy to sign up and competitive rates , I found affordable insurance in LV

Rated Excellent 5/5
Read more product reviews
  • 1/5

    LV income is joke

    Income protection work LV is a scam. Save your money yourself in a savings account. I had cancelled it after they refuse to pay me,... Income protection work LV is a scam. Save your money yourself in a savings account. I had cancelled it after they refuse to pay me, 2 months later they continue to take the full amount of money from me. Their customer service is a joke, poor communication. I will not recommend. Read more Read less

  • 1/5

    I had to cut my holiday short as my daughter was ill...

    I had to cut my holiday short as my daughter was ill and went to make a claim with my fare and was denied,waste of... I had to cut my holiday short as my daughter was ill and went to make a claim with my fare and was denied,waste of money and a rip of as it stated on policy cold claim if had to get emergency flight home,produces all documents but still denied the money for rescheduled flight.Do not use this company they are a rip of and also rude Read more Read less

    {"display":"Marcia G","full_name":"Marcia G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel Insurance
    Marcia G 7th November 2024
  • 5/5

    Quick and easy to arrange and very competitive price

    Quick and easy to arrange and very competitive price

    {"display":"Meadowboy1","full_name":"Meadowboy1","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Meadowboy1 15th October 2024
  • 5/5

    Excellent Service & Prices

    Changes to my policy (car and named drivers) was simple to do and clear instructions helped make it even simpler. LV's prices are very competitive... Changes to my policy (car and named drivers) was simple to do and clear instructions helped make it even simpler. LV's prices are very competitive and when added to excellent customer service its a winning combination in my eyes. Thanks LV Read more Read less

    {"display":"Andrew Jones","full_name":"Andrew Jones","avatar":{"url":"\/assets\/uploads\/avatars\/users\/700618.png"}}'s avatar
    Car Insurance
    Andrew Jones 12th October 2024
  • 5/5

    Good product and easy administration

    Good product and easy administration

  • 4/5

    Right level of insurance

    No-one likes it when your renewal quote arrives much higher than expected. After shopping around l decided to buy my home insurance from LV even... No-one likes it when your renewal quote arrives much higher than expected. After shopping around l decided to buy my home insurance from LV even though their quote was not the cheapest but offered me the right cover level at a reasonable price. The whole online process was easy and straightforward. Read more Read less

    {"display":"K C","full_name":"K C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Insurance
    K C 10th October 2024
  • 4/5

    I recently signed up for LV Life Insurance, and I c...

    I recently signed up for LV= Life Insurance, and I couldn’t be happier with the experience. The process was quick, easy, and straightforward, with clear... I recently signed up for LV= Life Insurance, and I couldn’t be happier with the experience. The process was quick, easy, and straightforward, with clear explanations for each step. Their customer service team was incredibly helpful, answering all of my questions in a friendly and professional manner. What I love most about LV= is the flexibility in their policies. They offer a range of options to fit different needs and budgets, making it easy to find the right coverage for me and my family. The peace of mind that comes from knowing my loved ones are protected is invaluable. I highly recommend LV= Life Insurance for anyone looking for reliable coverage and great customer service! Read more Read less

    {"display":"Gav J","full_name":"Gav J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Life Insurance
    Gav J 10th October 2024
  • 5/5

    Always happy with LV.

    Always happy with LV. Their renewal quotes can always be improved with just a quick phone call.

  • 5/5

    LV have provided a good, value for money product for...

    LV have provided a good, value for money product for my life insurance

    {"display":"Ian W","full_name":"Ian W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Life Insurance
    Ian W 5th September 2024

    Products from LV (Liverpool Victoria)

    Showing products offered by LV (Liverpool Victoria)

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice