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LV (Liverpool Victoria) reviews

LV - Liverpool Victoria Logo
Rated Good 3.90/5

LV (Liverpool Victoria) reviews

Unverified business
Last reviewed within 14 days

Review summary

People rate this company as Good based on 534 product reviews

Average score of 3.90/5
5 star
63%
4 star
16%
3 star
3%
2 star
1%
1 star
17%
Reviews for LV (Liverpool Victoria) have trended negatively over the past 90 days

Latest positive rating

5/5

Quick and easy to arrange and very competitive price

Quick and easy to arrange and very competitive price

{"display":"Meadowboy1","full_name":"Meadowboy1","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car Insurance
Meadowboy1 15th October 2024

Latest negative rating

2/5

When it comes to renewal, they always quote us a hig...

When it comes to renewal, they always quote us a higher amount. But when I go through comparing website, the same company gives a very... When it comes to renewal, they always quote us a higher amount. But when I go through comparing website, the same company gives a very much lower quote and had to give customer service a call to get the lower amount offered. It's very frustrating they have double standards and try to take a ride of you don't do your due diligence. Read more Read less

About LV (Liverpool Victoria)

LV= (Liverpool Victoria) is one of the UK's largest investment, protection, in-house advice and retirement specialists.

LV= started out in 1843 as Liverpool Victoria Friendly Society with the aim of helping the community to provide life cover for their families.

LV= provide a range of financial products across personal insurance, protection policies, investments and retirement income solutions.

LV (Liverpool Victoria) at a glance

Reviews for LV (Liverpool Victoria)

Showing 11 of 534 company reviews Last reviewed within 14 days

Quick and easy to arrange and very competitive price

Car Insurance 15th October 2024

Quick and easy to arrange and very competitive price

Rated Excellent 5/5
Read more product reviews

Excellent Service & Prices

Car Insurance 12th October 2024

Changes to my policy (car and named drivers) was simple to do and clear instructions helped make it even simpler. LV's prices are very competitive... Changes to my policy (car and named drivers) was simple to do and clear instructions helped make it even simpler. LV's prices are very competitive and when added to excellent customer service its a winning combination in my eyes. Thanks LV Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Good product and easy administration

    Good product and easy administration

  • 4/5

    Right level of insurance

    No-one likes it when your renewal quote arrives much higher than expected. After shopping around l decided to buy my home insurance from LV even... No-one likes it when your renewal quote arrives much higher than expected. After shopping around l decided to buy my home insurance from LV even though their quote was not the cheapest but offered me the right cover level at a reasonable price. The whole online process was easy and straightforward. Read more Read less

    {"display":"K C","full_name":"K C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Insurance
    K C 10th October 2024
  • 4/5

    I recently signed up for LV Life Insurance, and I c...

    I recently signed up for LV= Life Insurance, and I couldn’t be happier with the experience. The process was quick, easy, and straightforward, with clear... I recently signed up for LV= Life Insurance, and I couldn’t be happier with the experience. The process was quick, easy, and straightforward, with clear explanations for each step. Their customer service team was incredibly helpful, answering all of my questions in a friendly and professional manner. What I love most about LV= is the flexibility in their policies. They offer a range of options to fit different needs and budgets, making it easy to find the right coverage for me and my family. The peace of mind that comes from knowing my loved ones are protected is invaluable. I highly recommend LV= Life Insurance for anyone looking for reliable coverage and great customer service! Read more Read less

    {"display":"Gav J","full_name":"Gav J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Life Insurance
    Gav J 10th October 2024
  • 5/5

    Always happy with LV.

    Always happy with LV. Their renewal quotes can always be improved with just a quick phone call.

  • 5/5

    LV have provided a good, value for money product for...

    LV have provided a good, value for money product for my life insurance

    {"display":"Ian W","full_name":"Ian W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Life Insurance
    Ian W 5th September 2024
  • 5/5

    Price matched

    Matched price on line, polite stafff, listened to what I had to say

    {"display":"Linda","full_name":"Linda","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Linda 4th September 2024
  • 5/5

    LV are 100% dependable

    My house & Contents have been insured with LV for many years. In that time there have only been 2 occasions when I needed to... My house & Contents have been insured with LV for many years. In that time there have only been 2 occasions when I needed to make a claim. In both cases, an assessor came out quickly and the claims were settled fairly without any quibbling or fuss. What more could you want. Read more Read less

    {"display":"Ewen C","full_name":"Ewen C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Insurance
    Ewen C 4th September 2024
  • 4/5

    Its very easy to do and its due for renewal its send...

    Its very easy to do and its due for renewal its sends a quote and if you are happy with it , you just leave... Its very easy to do and its due for renewal its sends a quote and if you are happy with it , you just leave it and they take the money out of your bank account on the renewal date Read more Read less

    {"display":"Robert","full_name":"Robert","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Robert 4th September 2024
  • 4/5

    Good Value, but Lacking Online Account Management

    LV Life Insurance offers great value for money with their policies, providing solid coverage at an affordable price. However, a major downside is the lack... LV Life Insurance offers great value for money with their policies, providing solid coverage at an affordable price. However, a major downside is the lack of an online account to manage or view my policy. In today's digital age, it's surprising and inconvenient not to have this feature available. While I'm happy with the cost and coverage, the absence of an online platform makes it difficult to manage my policy efficiently. LV could greatly improve their service by introducing an online account management option. Read more Read less

    {"display":"MM","full_name":"MM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Life Insurance
    MM 4th September 2024

    Products from LV (Liverpool Victoria)

    Showing products offered by LV (Liverpool Victoria)

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