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LV - Liverpool Victoria Car Insurance Reviews

Ratings based on 124 reviews Last review 2 weeks ago

LV - Liverpool Victoria car insurance reviews on Smart Money People come from drivers like you! You can read these honest LV - Liverpool Victoria car insurance reviews to help you decide which car insurance provider is right for you...and your car!...

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LV - Liverpool Victoria car insurance reviews on Smart Money People come from drivers like you! You can read these honest LV - Liverpool Victoria car insurance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to find out how good the claims process. And remember, if you've used LV - Liverpool Victoria before, you too can write a short LV - Liverpool Victoria car insurance review here to help other drivers. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

5 80
4 20
3 7
2 1
1 7

Your Car Insurance Reviews (124)

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1st October 2018

Would give no stars if I could

Would have given no stars if I could. I was just trying to help a friend who has a basic bank account pay for her car insurance. They would not take payment from me as the card is registered to a different address. This is discrimination against those...

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Would have given no stars if I could. I was just trying to help a friend who has a basic bank account pay for her car insurance. They would not take payment from me as the card is registered to a different address. This is discrimination against those who have less money than others. She has the cash, just not a credit card. Now, not only has she been discriminated against for being less well off than some, but she will have to pay more elsewhere!

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18th September 2018

Lack of communication

I was in a no fault accident with a motorcyclist, who received a police caution resulting from the incident. My car was written off and after some chasing for the reason it was written off I received a settlement, less my excess. (one star awarded)....

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I was in a no fault accident with a motorcyclist, who received a police caution resulting from the incident. My car was written off and after some chasing for the reason it was written off I received a settlement, less my excess. (one star awarded). From that moment and despite 3 email requests from me I have had no replies with information about the claim against the motorcyclist's insurance company.

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17th September 2018

No hassle apart from unnecessary paperwork

Had great quotes / prices from this company for the last few years. My only complaint was the insurer's bizarre request for extensive paperwork at renewal. Apparently it was a random computer check. It caused me unnecessary hassle and left me wanting...

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Had great quotes / prices from this company for the last few years. My only complaint was the insurer's bizarre request for extensive paperwork at renewal. Apparently it was a random computer check. It caused me unnecessary hassle and left me wanting to switch.

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15th September 2018

Best insurance cover for the most competitive price

I've had positive experiences with LV before; way back when the whole PPI scandal was just starting they contacted me to make me an offer. This year when insurance renewal time rolled around for my car they gave me by far the best quote.

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2nd September 2018

Friendly staff and no hidden extras

Very pleasant staff and changes are just done with no fees, which some other companies charge. They are usually competitive and with the no hidden charges and good quality call centres they are hard to exclude from any insurance needs

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21st August 2018

Don't waste your money

Worst insurance company I've ever used. Don't return phone calls or emails. The hire car that I had paid extra for took 5 days to arrive instead of 8 hours. They advised it was OK for me to drive my car after a lorry hit it even though the rear...

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Worst insurance company I've ever used. Don't return phone calls or emails. The hire car that I had paid extra for took 5 days to arrive instead of 8 hours. They advised it was OK for me to drive my car after a lorry hit it even though the rear lights no longer existed. The advice was it should be OK to drive during the day but not at night. I pointed out it would not pass an MOT with no rear lights so it is not legal to drive.

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19th August 2018

Great car insurance

As a first time driver, when I joined LV, almost two years ago, I was a but apprehensive about selecting a company. During my first year the service I received was so good that I stayed with them and my renewal quote was cheaper than anywhere else...

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As a first time driver, when I joined LV, almost two years ago, I was a but apprehensive about selecting a company. During my first year the service I received was so good that I stayed with them and my renewal quote was cheaper than anywhere else which is how it should be. I am hoping that this will continue in the future too. Thanks LV!

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13th August 2018

Made my claim easy, paid out for full repairs, and for hire car. Very impressed!

Was hit by an idiot from behind and called the police and LV and everything from then on was easy, and my Suzuki was repaired, valeted and back as quickly as possible, considering the parts were delayed by the earthquake in Asia. Hire car was with me...

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Was hit by an idiot from behind and called the police and LV and everything from then on was easy, and my Suzuki was repaired, valeted and back as quickly as possible, considering the parts were delayed by the earthquake in Asia. Hire car was with me up to the day I picked up my car, and I was very happy with the little fuss that it took to get my claim paid.

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