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LV - Liverpool Victoria: Life Insurance reviews

Name: Life Insurance
Rating: 4.42 (33 reviews)

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4.03

Based on 33 reviews, last reviewed 20th May 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

70%

15%

2 star

Latest highest rating:

5

good, easy to understand simple and easy to set up insurance policy Reviewed on: 13th September 2023

Latest lowest rating:

1

When you need them they will screw you I requested a work-related ADHD assessment, which resulted in no diagnosis. Despite an NHS doctor confirming that ADHD is not a mental disorder, the i... Read more Reviewed on: 20th May 2024

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About the Life Insurance

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LV - Liverpool Victoria Life Insurance reviews (33)

When you need them they will screw you

I requested a work-related ADHD assessment, which resulted in no diagnosis. Despite an NHS doctor confirming that ADHD is not a mental disorder, the insurer is claiming it triggers their mental disorder exclusion. To make matters worse, I don't even have ADHD. All this happened when I needed their support the most, while my 5-year-old was undergoing chemotherapy. It's astonishing how underhanded their actions have been, especially considering that many members of their board are solicitors, which makes the ombudsman hesitant to challenge them. Reviewed on: 20th May 2024

good, easy to understand

simple and easy to set up insurance policy Reviewed on: 13th September 2023

Unpredictable

Always eager to cancel your contract Reviewed on: 24th August 2023

Does what says on tin

Not had to claim it yet .... but cost of cover and return (for my wife) seems reasonable. Keep me regularly informed etc. Reviewed on: 23rd August 2023

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