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LV - Liverpool Victoria: Life Insurance reviews

Name: Life Insurance
Rating: 4.48 (40 reviews)

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4.29

Based on 40 reviews, last reviewed 5th Sep 2024

500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

69%

18%

2 star

Latest highest rating:

5

LV have provided a good, value for money product for... LV have provided a good, value for money product for my life insurance Reviewed on: 5th September 2024

Latest lowest rating:

1

When you need them they will screw you I requested a work-related ADHD assessment, which resulted in no diagnosis. Despite an NHS doctor confirming that ADHD is not a mental disorder, the i... Read more Reviewed on: 20th May 2024

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About this product

Do you want to find out what life as a LV - Liverpool Victoria life insurance customer is like? Now you can! Read LV - Liverpool Victoria life insurance reviews at Smart Money People to find out what other policy holders have to say.

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LV - Liverpool Victoria Life Insurance reviews (40)

LV have provided a good, value for money product for...

LV have provided a good, value for money product for my life insurance Reviewed on: 5th September 2024

Good Value, but Lacking Online Account Management

LV Life Insurance offers great value for money with their policies, providing solid coverage at an affordable price. However, a major downside is the lack of an online account to manage or view my policy. In today's digital age, it's surprising and inconvenient not to have this feature available. While I'm happy with the cost and coverage, the absence of an online platform makes it difficult to manage my policy efficiently. LV could greatly improve their service by introducing an online account management option. Reviewed on: 4th September 2024

Great service given

Very sttraightforward ,very helpful on the phone, great customer service, get email updates and very impressed with the service, the product i got suited my requirements Reviewed on: 26th August 2024

Customer service is excellent and very professional.

Customer service is excellent and very professional. The products are fully explained and information is provided on a regular basis. Reviewed on: 24th August 2024

LV Has you covered

The staff are always helpful polite and try to get the best product/cover that suits your needs. They are easy to deal with and contact Reviewed on: 23rd August 2024

My experience been positive so far

My experience been positive so far Reviewed on: 23rd August 2024

Easy no fuss insurance

Requested quote for life insurance a price I could afford and 12 months on I took out a second policy I had a policy with LV for my husband when he passed away and they were absolutely lovely I would definitely recommend them and have done so Reviewed on: 23rd August 2024

When you need them they will screw you

I requested a work-related ADHD assessment, which resulted in no diagnosis. Despite an NHS doctor confirming that ADHD is not a mental disorder, the insurer is claiming it triggers their mental disorder exclusion. To make matters worse, I don't even have ADHD. All this happened when I needed their support the most, while my 5-year-old was undergoing chemotherapy. It's astonishing how underhanded their actions have been, especially considering that many members of their board are solicitors, which makes the ombudsman hesitant to challenge them. Reviewed on: 20th May 2024

good, easy to understand

simple and easy to set up insurance policy Reviewed on: 13th September 2023

Unpredictable

Always eager to cancel your contract Reviewed on: 24th August 2023

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