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LV (Liverpool Victoria): Pet Insurance reviews

Name: Pet Insurance
Rating: 4.44 (9 reviews)

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3.91

Based on 9 reviews, last reviewed 11th May 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

78%

11%

3 star

2 star

11%

Latest highest rating:

5

Excellent service We had only been insured with LV for just over two months when our dog became seriously ill with kidney problems. Unfortunately after emergency treatm... Read more Reviewed on: 21st February 2025

Latest lowest rating:

1

Blanked 3 times. 3 times I have tried to claim for condition dog never had when ins taken out & every time turned down terms & conditions this terms & conditions that... Read more Reviewed on: 11th May 2025

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About this product

LV - Liverpool Victoria offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet insurance company, Smart Money People is the place for independent LV - Liverpool Victoria pet insurance reviews. Our mission is to use the power of YOUR reviews to help increase trust and transparency in financial services. You can help us by writing your own LV - Liverpool Victoria pet insurance reviews to help other pet owners to find out what life as an LV - Liverpool Victoria pet insurance customer is really like.

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LV (Liverpool Victoria) Pet Insurance reviews (9)

Blanked 3 times.

3 times I have tried to claim for condition dog never had when ins taken out & every time turned down terms & conditions this terms & conditions that have had plenty of my money over the years & when I needed help left in the poo. So cancelled policy would not recommend . Reviewed on: 11th May 2025

Excellent service

We had only been insured with LV for just over two months when our dog became seriously ill with kidney problems. Unfortunately after emergency treatment she did not get any better and we had to let her go. LV paid our claim swiftly without any hassle. We will definitely use them again and would also recommend them to others. Reviewed on: 21st February 2025

Best Cover available currently at an excellent price

i have three pets insured with LV. The cover provided is very comprehensive and best value around currently. Any claims I have made have been processed without any quibble and paid out within 7-10 days Reviewed on: 22nd August 2024

LV Pet Insurance Claiming Experience

I joined LV pet insurance last year to cover my two cats. I unfortunately had to claim when one of my cats was taken ill, however LV made the whole experience so much easier. From submitting the claim form, to receiving the cost of the treatment back, it had been no longer than a week. I also received a small discount as I insured two pets which was great. I can definitely recommend LV to pet owners. Reviewed on: 10th June 2024

There when I needed to claim

Excellent service when I needed to claim. Our little boy needed surgery and LV paid the vets directly without any quibble! Real peace of mind Reviewed on: 16th July 2020

Excellent claims experience

Did what it needed to at a worrying time. Made things very easy for me Reviewed on: 4th September 2019

Gonna have a healthy forever pet

My help I recived was the best and I’m not just saying that every little question I had big or small they couldn’t be happier to help me. Reviewed on: 23rd September 2018

brilliant

Saves me a lot of worrying and anxiety Reviewed on: 21st September 2018

Pet insurance

On alike for like basis clearly the best value and on annual review although all insurers increase rates and hope buyers don't bother to change -LV didn't seem to be too guilty of overdoing it Reviewed on: 15th August 2016

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