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Christine E

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Review of the LV (Liverpool Victoria), Pet Insurance:

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I have my four cats insured with LV.

I have my four cats insured with LV and have had to make a number of claims. One of my cats has an ongoing condition and LV has been very supportive. All my claims have been paid without a problem, even one that occurred only a couple of weeks after I had changed my cats insurance over to LV. I was paid out with any problems. I think that LV's premiums are more competitve than other companies and you get more cover for your money. The previous insurance company that I used for one my cats could not match LV's value for money. The claims system is simple and they will pay either me or my vet direct. My vet must have a similar opinion as when I was worried about the cost of my cat's treatment and she told me not to worry as I had chosen one of the best pet insurance companies to deal with. Other insurance companies would have to offer me a lot more in terms of premium costs and cover before I would ever consider moving elsewhere. Reviewed on: 5th September 2025

Review of the RCI Bank, Freedom Savings Account:

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Best Bank I have banked with

RCI is the best bank that I have banked with and I have banked with a few in my time. Each time I close an account I transfer the money to an RCI account. I have 4 accounts up to now. Opening an account is easy and you can give your account a name, so that you can keep track of where you are transferring your money more easily. I use this myself rather than the actual account number. I can pick out the account that I want really quickly. Everything online is quite easy to navigate and use and for a senior, like myself, this is important. I, also, find it easy to transfer money into my accounts from my other bank accounts. I do prefer banking via my desk top computer but this is because I can see better on my extra large screen. I have the RCI App but sometimes there are technical issues with it, as there was today. I find it very hard to remember user ID's and passwords, so the app isn't ideal for me. I really look forward to receiving the informative emails from RCI. It is like a friend dropping in. It is full of usefull information and RCI gives good advice on how not to be taken in by scammers. I actually keep every email RCI sends. I am on the RCI Facebook page. I like the way that RCI acknowledges occassions like World Book Day and International Women's Day and the competitions. Not for huge ammounts of money but very helpful to any seniors who win. RCI really tries to engage with its customers, to offer them the best it can in interest rates, to keep them safe from scammers, offer advise and take on board customer's views. However, there isn't any 'hard sell'. You are supplied with information but left to make up your own mind without pressure. I am pleased to be a member of the RCI community and hope to be so for many years to come. Reviewed on: 12th March 2025

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