Claims not settled

I have insured both our cats with coop. Never made a claim in 11 years as both cats healthy. When my older cat suddenly fell ill and ultimately had to be euthanised, I sent in a claim at the end of November but still not settled a month later despite... Read more

I have insured both our cats with coop. Never made a claim in 11 years as both cats healthy. When my older cat suddenly fell ill and ultimately had to be euthanised, I sent in a claim at the end of November but still not settled a month later despite answering their one query on Dec 3rd.! Nobody has a definitive answer why and you can’t contact the assessor. Very poor service and very upsetting. Stay well clear

Reviewed on 30th December 2020

Alex

Good pet insurance

This insurance offered us the best options and cover out of the few we looked at, as it covers any damage the pet does to others as well as to itself unlike most

Reviewed on 11th September 2019

Theo

Excellent;know what they are doing.

Very friendly production team, they make everything a breeze.

Reviewed on 13th September 2017

Emily BO

Pet Insurance Reviewer

Lowest cost, and cash back and coop vouchers. Not actually used the insurance yet

Reviewed on 23rd July 2016

Susan Ellins