They're very cheap about the cheapest I could find for home contents insurance

One claim. One claim rejected as damage caused by neighbour's builder using off-road vehicle. Small print!! I had legal cover but company dealing with me... One claim. One claim rejected as damage caused by neighbour's builder using off-road vehicle. Small print!! I had legal cover but company dealing with me wanted me to do all the work despite the fact that I sent them all relevant documents, photos, etc. Then they said I didn't have more than a 1% chance of winning the case. No approach was made to negotiate with owner of property or builder who did damage. Cost of my replacing shed is estimated to be £1,000. TOO MUCH SMALL PRINT!!! Then I had damage to carpets. This claim was accepted but carpet layers damaged new painted hallway, banisters, etc. So now I have to find a painter and another convenient time for work to be done. Premium has increased by huge amount. Is insurance worth it! Read more Read less

Great company and really easy to work with

Great phone experience, can speak to a real person onshore who knows what they are talking about

It was the best cover i could find at the most competitive price

500% increase at renewal for oap's living in a small safe village...and no one could tell me why .I got the impression they are penalising... 500% increase at renewal for oap's living in a small safe village...and no one could tell me why .I got the impression they are penalising older people because the think they have more money !! Read more Read less

I bought travel insurance for my granddaughters gap year it was quick and easy to set up and effective to use

Long delays for claims to be paid, ours took 9 weeks and later down the line found out there is a £100 max out of hours surcharge limit. AVOID!!!!

I recently received my renewal notice from the co-op from my home and contents insurance. It has increased by 303%. When I queried why it... I recently received my renewal notice from the co-op from my home and contents insurance. It has increased by 303%. When I queried why it had increased to such an extent i was informed that they put all my details to a panel of insurers and that is the best price they could get. There was no explanation of why there was such a huge increase. We have not changed any details regarding our property or contents. Using a price comparison site we could find 25 offers and I was finally able to fix one at a reasonable rate of increase from the current year . I certainly couldn’t recommend the co-op for house and contents insurance . Read more Read less