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6th July 2019
There when you need them
The Co-op were fantastic when a flood trashed part of my flat. They visited promptly and arranged payment quickly so that I was able to replace my damaged belongings and redecorate.
Your Home Insurance Reviews (7)
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22nd September 2018
Straightforward and reasonably priced.
I have happily never needed to make a claim but I have been with the Co-operative Insurance for a few years as I found the cost to be really reasonable for the cover it provides, Also I felt that there were a greater number of coverage options than...
Read moreI have happily never needed to make a claim but I have been with the Co-operative Insurance for a few years as I found the cost to be really reasonable for the cover it provides, Also I felt that there were a greater number of coverage options than other companies offer and they were clearly explained.
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22nd August 2018
Disgraceful - Beware
Terrible Service - I worry for Elderly or Vulnerable...
Read more Terrible Service - I worry for Elderly or Vulnerable Policyholders.
It has been over 5 months of terrible communication, no service and lack of action on my home insurance claim which has now led me to complain directly to the FOS & FCA.
I have had my kitchen out of use for the best part of 4 months and have been offered a pathetic and insulting amount of compensation.
I work in the insurance industry and I will be passing on full details of the service to all of my colleagues, peers and clients and would never consider this company as an option moving forward. I am disgusted in the way they work and I would worry if any of your elderly relatives had policies with them.
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30th September 2017
reliable company
I have been with the co-op since 1985 and never had any issues ,I get a renewal every year with a breakdown of cover ,fortunately I have never had to claim
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30th September 2017
Value, flexible & straightforward.
I am happy with Co-op Insurance. Thankfully I've never needed to claim. The application process was easy, straightforward, there was a good amount of flexibility in the policy to suit all finance. I have remained with them for a few years now as...
Read moreI am happy with Co-op Insurance. Thankfully I've never needed to claim. The application process was easy, straightforward, there was a good amount of flexibility in the policy to suit all finance. I have remained with them for a few years now as unlike with other insurance companies the renewal price is fair.
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6th September 2017
Good customer service
Good customer service – always speak to someone helpful and clear. Not had to claim, but trust that they would be reliable.
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25th September 2016
Home Contents and buildings combined
We took out cover with the Co-op after being sent an incentive to get £50 of food vouchers when taking out insurance. We gained the food vouchers and saved an additional £150 on the insurance premium. Everything was very straightforward and they were p...
Read moreWe took out cover with the Co-op after being sent an incentive to get £50 of food vouchers when taking out insurance. We gained the food vouchers and saved an additional £150 on the insurance premium. Everything was very straightforward and they were pleasant to do business with.
