Co-op Insurance Home Insurance Reviews
Co-op Home Insurance now with a free indoor security camera (worth £79.99)! Get the free camera with a new combined Buildings & Contents Policy (ends 20th Sep 2017. T&Cs apply, see coop.co.uk/camera).
Price & Interest Rates
50% of feedback is Process related
Top Age Profile: 45-54
Top Channel Preference: Branch
7 reviews
Get ProductThere when you need them
The Co-op were fantastic when a flood trashed part of my flat. They visited promptly and arranged payment quickly so that I was able to replace my damaged belongings and redecorate.
Reviewed on 6th July 2019Delia Pemberton![]()
Get ProductStraightforward and reasonably priced.
I have happily never needed to make a claim but I have been with the Co-operative Insurance for a few years as I found the cost to be really reasonable for the cover it provides, Also I felt that there were a greater number of coverage options than... Read more
I have happily never needed to make a claim but I have been with the Co-operative Insurance for a few years as I found the cost to be really reasonable for the cover it provides, Also I felt that there were a greater number of coverage options than other companies offer and they were clearly explained.
Reviewed on 22nd September 2018Claire Barker![]()
Get ProductDisgraceful - Beware
Terrible Service - I worry for Elderly or Vulnerable... Read more
Terrible Service - I worry for Elderly or Vulnerable Policyholders.
It has been over 5 months of terrible communication, no service and lack of action on my home insurance claim which has now led me to complain directly to the FOS & FCA.
I have had my kitchen out of use for the best part of 4 months and have been offered a pathetic and insulting amount of compensation.
I work in the insurance industry and I will be passing on full details of the service to all of my colleagues, peers and clients and would never consider this company as an option moving forward. I am disgusted in the way they work and I would worry if any of your elderly relatives had policies with them.
Reviewed on 22nd August 2018daniel lacey![]()
Get Productreliable company
I have been with the co-op since 1985 and never had any issues ,I get a renewal every year with a breakdown of cover ,fortunately I have never had to claim
Reviewed on 30th September 2017Susan Campbell![]()
Get ProductValue, flexible & straightforward.
I am happy with Co-op Insurance. Thankfully I've never needed to claim. The application process was easy, straightforward, there was a good amount of flexibility in the policy to suit all finance. I have remained with them for a few years now as... Read more
I am happy with Co-op Insurance. Thankfully I've never needed to claim. The application process was easy, straightforward, there was a good amount of flexibility in the policy to suit all finance. I have remained with them for a few years now as unlike with other insurance companies the renewal price is fair.
Reviewed on 30th September 2017Claire Barker![]()
Get ProductGood customer service
Good customer service – always speak to someone helpful and clear. Not had to claim, but trust that they would be reliable.
Reviewed on 6th September 2017Felicity Martin![]()
Get ProductHome Contents and buildings combined
We took out cover with the Co-op after being sent an incentive to get £50 of food vouchers when taking out insurance. We gained the food vouchers and saved an additional £150 on the insurance premium. Everything was very straightforward and they were p... Read more
We took out cover with the Co-op after being sent an incentive to get £50 of food vouchers when taking out insurance. We gained the food vouchers and saved an additional £150 on the insurance premium. Everything was very straightforward and they were pleasant to do business with.
Reviewed on 25th September 2016Pauline Dring![]()