Co-op Insurance: Home Insurance reviews

Name: Home Insurance
Rating: 3.3 (10 reviews)

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3.30

Based on 10 reviews, last reviewed 8th Feb 2023

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

20%

50%

3 star

2 star

30%

Latest highest rating:

4

Reliable insurance for building and contents I’ve used co-op insurance for decades and am happy with the product and service. It covers what I need including cycles. I’ve rarely had to to claim b... Read more Reviewed on: 8th February 2023

Latest lowest rating:

1

Penalising Loyal Customers My house buildings & contents renewal came through today. The premium is increasing from £250 to £337 pa, that’s 35%! How can they possibly justify th... Read more Reviewed on: 6th February 2023

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About the Home Insurance

Co-op Insurance Home Insurance Reviews<br /> Co-op Home Insurance now with a free indoor security camera (worth £79.99)! Get the free camera with a new combined Buildings & Contents Policy (ends 20th Sep 2017. T&Cs apply, see coop.co.uk/camera).

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Co-op Insurance Home Insurance reviews (10)

Reliable insurance for building and contents

I’ve used co-op insurance for decades and am happy with the product and service. It covers what I need including cycles. I’ve rarely had to to claim but when I did it was sorted. Only quibble is the need to get a fresh quote each year to avoid price rising too far. Reviewed on: 8th February 2023

Penalising Loyal Customers

My house buildings & contents renewal came through today. The premium is increasing from £250 to £337 pa, that’s 35%! How can they possibly justify this? No claims, no change in circumstances. This is nothing but persecution of loyal customers. Needless to say I’ll be shopping around on Monday. I bet if I was a new customer….. maybe a case for involving the Ombudsman. Reviewed on: 6th February 2023

Terrible company stay away

This is a terrible company its taken nearly 3 yrs and still not complete. They owed me thousands of pounds for hotel money that took ages to get back that nearly bankrupted me . The works they did have been disgusting and I have had an independent surveyor in who gave a bad report and recommended that the work be redone and they have ignored it so I'm now in the process of complaining to the Ombudsman and taking them to court for the costs of redoing the works up to standard and finishing the half completed works. If I could give minus stars I would. Reviewed on: 10th March 2021

There when you need them

The Co-op were fantastic when a flood trashed part of my flat. They visited promptly and arranged payment quickly so that I was able to replace my damaged belongings and redecorate. Reviewed on: 6th July 2019

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