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Co-op Insurance: Home insurance reviews

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2.63
Based on 24 reviews, last reviewed 21st Oct 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
21%
See only 4 star reviews
42%
3 star
See only 3 star reviews
0%
See only 2 star reviews
4%
See only 1 star reviews
33%

Latest highest rating:

4

I have had good communications from the Co-Op since... I have had good communications from the Co-Op since taking out my home insurance with them Reviewed on: 22nd April 2025
Mike Clarke's avatar
Mike Clarke

Latest lowest rating:

1

CO OP Insurance Bad treatment- rip off costs Change to a much cheaper Car Insurance that does not treat you like trash to make money on. We havebeen with the COOP insurance 24 years , only claim... Read more Reviewed on: 21st October 2025
Richard B's avatar
Richard B
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About this product

Co-op insurance has standalone buildings and contents policies or a combined home insurance policy.

Co-op members get an exclusive discount on their premiums. Your discount is added if you’re matched with Co-ops membership database during the quote process. You won’t get a discount for any add ons that you buy.

Co-op home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Co-op before, you can also leave a review and share your experience.

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Co-op Insurance Home insurance reviews (24)

reliable company

5
I have been with the co-op since 1985 and never had any issues ,I get a renewal every year with a breakdown of cover ,fortunately I have never had to claim Reviewed on: 30th September 2017
Susan Campbell's avatar
Susan Campbell

Value, flexible & straightforward.

4
I am happy with Co-op Insurance. Thankfully I've never needed to claim. The application process was easy, straightforward, there was a good amount of flexibility in the policy to suit all finance. I have remained with them for a few years now as unlike with other insurance companies the renewal price is fair. Reviewed on: 30th September 2017
Claire Barker's avatar
Claire Barker

Good customer service

4
Good customer service – always speak to someone helpful and clear. Not had to claim, but trust that they would be reliable. Reviewed on: 6th September 2017
Felicity Martin's avatar
Felicity Martin

Home Contents and buildings combined

4
We took out cover with the Co-op after being sent an incentive to get £50 of food vouchers when taking out insurance. We gained the food vouchers and saved an additional £150 on the insurance premium. Everything was very straightforward and they were pleasant to do business with. Reviewed on: 25th September 2016
Pauline Dring's avatar
Pauline Dring

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