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Co-op Insurance: Home insurance reviews

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2.79
Based on 23 reviews, last reviewed 22nd Apr 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
22%
See only 4 star reviews
44%
3 star
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0%
See only 2 star reviews
4%
See only 1 star reviews
30%

Latest highest rating:

4

I have had good communications from the Co-Op since... I have had good communications from the Co-Op since taking out my home insurance with them Reviewed on: 22nd April 2025
Mike Clarke's avatar
Mike Clarke

Latest lowest rating:

1

Claim handlers terrible..Won’t register complaint Firstly before you read below the most worrying and disgraceful behaviour is that the co op home insurance company aren’t responding to my wish to mak... Read more Reviewed on: 23rd December 2024
Will's avatar
Will
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About this product

Co-op insurance has standalone buildings and contents policies or a combined home insurance policy.

Co-op members get an exclusive discount on their premiums. Your discount is added if you’re matched with Co-ops membership database during the quote process. You won’t get a discount for any add ons that you buy.

Co-op home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Co-op before, you can also leave a review and share your experience.

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Co-op Insurance Home insurance reviews (23)

Value, flexible & straightforward.

4
I am happy with Co-op Insurance. Thankfully I've never needed to claim. The application process was easy, straightforward, there was a good amount of flexibility in the policy to suit all finance. I have remained with them for a few years now as unlike with other insurance companies the renewal price is fair. Reviewed on: 30th September 2017
Claire Barker's avatar
Claire Barker

Good customer service

4
Good customer service – always speak to someone helpful and clear. Not had to claim, but trust that they would be reliable. Reviewed on: 6th September 2017
Felicity Martin's avatar
Felicity Martin

Home Contents and buildings combined

4
We took out cover with the Co-op after being sent an incentive to get £50 of food vouchers when taking out insurance. We gained the food vouchers and saved an additional £150 on the insurance premium. Everything was very straightforward and they were pleasant to do business with. Reviewed on: 25th September 2016
Pauline Dring's avatar
Pauline Dring

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