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Lauren Heath

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Review of the Co-op Insurance, Pet Insurance:
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Scammers and charlatans.

1
Scammers and charlatans. take two months to even look at a claim saying they’re ’very busy’ - turns out they work with some dodgy other company. Refused to pay out 2k because said was pre existing condition (I’d argue it wasn’t) and some BS about not covering illness or injury that can spread to or affect both sides of the body which is ludicrous (and hadn’t even happened in this case) and this from a supposed ‘lifetime’ policy. I also left an anonymous review elsewhere and they emailed me about it! GDPR breach much?! Call handlers couldn’t care less until you make a fuss then miraculously my case was looked at overnight (and denied). I don’t think that was a coincidence. Avoid at ALL costs Reviewed on: 7th March 2025

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