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GetSafe reviews

getsafe
Rated Average 3.15/5

GetSafe reviews

Unverified business

Review summary

People rate this company as Average based on 13 product reviews

Average score of 3.15/5
5 star
54%
4 star
15%
3 star
0%
2 star
0%
1 star
31%
Reviews for GetSafe have trended positively over the past 90 days

Latest positive rating

4/5

Their app is very easy to use.

Their app is very easy to use. The chat function is also helpful. The cost is very reasonable.

{"display":"Camila N","full_name":"Camila N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Contents Insurance
Camila N 15th October 2024

Latest negative rating

1/5

Very poor customer service

I submitted a claim under my home insurance with Getsafe which was declined. I submitted a complaint to appeal the decision in September 23’. As... I submitted a claim under my home insurance with Getsafe which was declined. I submitted a complaint to appeal the decision in September 23’. As at Jan 24’, no reply and no final response despite chasing multiple times. pretty bad service and would never recommend. Read more Read less

{"display":"Nick ","full_name":"Nick ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Contents Insurance
Nick 21st January 2024

About GetSafe

GetSafe is an app-based contents insurance provider. If you've used GetSafe leave a review for them today, or read other GetSafe reviews before deciding if it's for you.

GetSafe at a glance

Reviews for GetSafe

Showing 11 of 13 company reviews

Their app is very easy to use.

Contents Insurance 15th October 2024

Their app is very easy to use. The chat function is also helpful. The cost is very reasonable.

Rated Good 4/5
Read more product reviews

Very poor customer service

Contents Insurance 21st January 2024

I submitted a claim under my home insurance with Getsafe which was declined. I submitted a complaint to appeal the decision in September 23’. As... I submitted a claim under my home insurance with Getsafe which was declined. I submitted a complaint to appeal the decision in September 23’. As at Jan 24’, no reply and no final response despite chasing multiple times. pretty bad service and would never recommend. Read more Read less

Rated Terrible 1/5
Read more product reviews
  • 1/5

    Totally incompetent and disrespectful

    GETSAFE did not process my claims and canceled my insurance. I had to get the Ombudsman involved for follow up and reimbursement. Do not recommend! Do not sign up!

  • 1/5

    Totally incompet company

    Took over 6 weeks to START to deal with a very small claim. Very little response from them... gave up in the end....

  • 4/5

    Getsafe - a new way

    The good thing about Getsafe is you have all your dealings in an easy to use app. You can keep track of payments, check your... The good thing about Getsafe is you have all your dealings in an easy to use app. You can keep track of payments, check your claims and contact customer service on there. And they are very reasonable. My only complaint was that there limit for individual valuable items was fairly low, causing me not to renew, but I was happy with my customer service dealings when trying to work that out. Read more Read less

    {"display":"PFXD","full_name":"PFXD","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Contents Insurance
    PFXD 5th September 2023
  • 5/5

    The Easy way

    I really like how straight forward they make insurance and also at a much better cost than competitors. Appreciate being able to manage product on the app.

    {"display":"C Coxon","full_name":"C Coxon","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Contents Insurance
    C Coxon 31st August 2023
  • 5/5

    Very simple, very friendly, very good price.

    Very simple, very friendly, very good price. The app is very simple to use, I recall the setting up of the policy being very easy... Very simple, very friendly, very good price. The app is very simple to use, I recall the setting up of the policy being very easy in comparison to other companies, and contact via email with customer services has always been pleasant and helpful. Read more Read less

    {"display":"sarah","full_name":"sarah","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Contents Insurance
    sarah 24th August 2023
  • 5/5

    Best price

    I haven't had to claim on my policy but the renewal price was the best available

  • 5/5

    Great Ins. Company

    Easy to sign up with,top house insurance at a very affordable price.

  • 5/5

    Good company to deal with

    From setting up the policy, using the app and dealing with the company, very good. Would recommend this company

  • 5/5

    Easy to use

    Easy to use and update as required

    {"display":"Em3","full_name":"Em3","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Contents Insurance
    Em3 22nd August 2023

    Products from GetSafe

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