Excellent insurer used for many years not always the cheapest but pays claims promptly and fairly

NFU Mutual provided a personal responsive service for my Grade II listed home building insurance. I feel confident in NFU Mutual’s ability to provide the... NFU Mutual provided a personal responsive service for my Grade II listed home building insurance. I feel confident in NFU Mutual’s ability to provide the right insurance for a specialist building. They are easy to reach and can flexibly change aspects of the policy and provide instalment payment terms which are manageable and reasonable. Read more Read less

I renewed my insurance this year over the phone and the process was easy

Been with them over 35 years and have always got the support you require if things go wrong.

you are not connected to a 'far away' call centre when you ring them. very professional and helpful.

We have 2 cars insured by NFU Mutual and have been very happy for the past 4 years. We always price compare and NFU are... We have 2 cars insured by NFU Mutual and have been very happy for the past 4 years. We always price compare and NFU are far from the cheapest but the range of what is included, the interest free monthly payments, their customer service, assistance and advice they offer cannot be beaten. Read more Read less

My dog was covered under my NFU policy & the service I received was outstanding. We were treated kindly & with compassion vet's bills were... My dog was covered under my NFU policy & the service I received was outstanding. We were treated kindly & with compassion vet's bills were paid promptly, and even a holiday which had to be cancelled, was covered by the policy Read more Read less

NFU is easy to contact through a local office and can handle claims over the phone very quickly. The staff are very knowledgeable about their... NFU is easy to contact through a local office and can handle claims over the phone very quickly. The staff are very knowledgeable about their products.And when contacting them nothing is too much trouble. What’s more important is they are always friendly and polite. Read more Read less

The NFU is one of only two companies I know that will cover garages and contents outside the domestic boundary. Expensive but worth it for peace of mind.