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CoverCloud reviews

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Rated Excellent 4.70/5

CoverCloud reviews

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Review summary

People rate this company as Excellent based on 198 product reviews

Average score of 4.70/5
5 star
87%
4 star
7%
3 star
1%
2 star
0%
1 star
5%

Latest positive rating

5/5

When I explained I was blind they assisted me to get...

When I explained I was blind they assisted me to get my documentation for the gadgets uploaded onto their systems and this customer service was... When I explained I was blind they assisted me to get my documentation for the gadgets uploaded onto their systems and this customer service was just first class really really enjoy be a customer of this company to get my gadgets insured Read more Read less

Latest negative rating

1/5

Very disappointed

I would not recommend this company. I have been with them for a good few years now and had recommended them previously. However last year... I would not recommend this company. I have been with them for a good few years now and had recommended them previously. However last year I got a new phone and with working constantly during then catching covid I forgot to update that I had a new phone. I continued to pay the premiums and when I was going over my policies I realised it was for the old phone. They wouldn’t let me update and then cancelled my policy refusing to then refund all the money I had paid. I have only claimed once in all the years I was with them. Read more Read less

About CoverCloud

If you're looking for CoverCloud reviews, take a look at our community. We collect reviews of CoverCloud from people like you, in order to help others find the best possible products on the market. If you're an existing customer - please share your gadget insurance experiences!

CoverCloud at a glance

Reviews for CoverCloud

Showing 11 of 198 company reviews

When I explained I was blind they assisted me to get...

Gadget Insurance 24th August 2024

When I explained I was blind they assisted me to get my documentation for the gadgets uploaded onto their systems and this customer service was... When I explained I was blind they assisted me to get my documentation for the gadgets uploaded onto their systems and this customer service was just first class really really enjoy be a customer of this company to get my gadgets insured Read more Read less

Rated Excellent 5/5
Read more product reviews

excellent customer service

Gadget Insurance 8th August 2023

no fuss, next day phone replacement

Rated Excellent 5/5
Read more product reviews
  • 1/5

    Very disappointed

    I would not recommend this company. I have been with them for a good few years now and had recommended them previously. However last year... I would not recommend this company. I have been with them for a good few years now and had recommended them previously. However last year I got a new phone and with working constantly during then catching covid I forgot to update that I had a new phone. I continued to pay the premiums and when I was going over my policies I realised it was for the old phone. They wouldn’t let me update and then cancelled my policy refusing to then refund all the money I had paid. I have only claimed once in all the years I was with them. Read more Read less

  • 5/5

    So easy to get set up

    I have used covercloud to insure my gadgets for many years now. I would highly recommend them!

  • 5/5

    Quick, easy, good price

    CoverCloud made insuring my laptop quick and easy. It was all online and only took a few minutes! The cover is comprehensive for my needs... CoverCloud made insuring my laptop quick and easy. It was all online and only took a few minutes! The cover is comprehensive for my needs and came at one of the lowest prices I have seen. Read more Read less

    {"display":"DW","full_name":"DW","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Gadget Insurance
    DW 28th October 2022
  • 4/5

    Have been a happy customer

    I’ve been with CoverCloud for 2 or 3 years and have had a couple of ‘spill’ accidents with my mac. They were excellent at replacing... I’ve been with CoverCloud for 2 or 3 years and have had a couple of ‘spill’ accidents with my mac. They were excellent at replacing / repairing the mac. My only comment would be it takes quite a long time from my perspective-1-2 weeks. If you don’t have an alternative device, you have a problem. Read more Read less

  • 5/5

    Quick and easy

    Super quick to buy and straight forward to set up details. Also, policy is easy to understand.

    {"display":"Lilian","full_name":"Lilian","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle Insurance
    Lilian 26th October 2022
  • 4/5

    Cheapest insurer for my needs

    Easy to understand policy, and best priced insurer for my new laptop!

    {"display":"Matt Jones","full_name":"Matt Jones","avatar":{"url":"\/assets\/uploads\/avatars\/users\/619112.png"}}'s avatar
    Gadget Insurance
    Matt Jones 20th October 2022
  • 5/5

    Great service

    Very happy with the price and service

    {"display":"Anonymous","full_name":"Anonymous","avatar":{"url":"\/assets\/uploads\/avatars\/users\/618948.png"}}'s avatar
    Gadget Insurance
    Anonymous 17th October 2022
  • 4/5

    Easy process and cheap

    It was super easy to get covered and the cheapest out there for full coverage!

    {"display":"Tom","full_name":"Tom","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Gadget Insurance
    Tom 16th October 2022
  • 5/5

    Unreal Service

    I love cover cloud, they have helped me with many issues and I am always impressed

    Products from CoverCloud

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