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NACO reviews

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Rated Excellent • 4.92/5

NACO reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 302 product reviews

Average score of 4.92/5
5 star
96%
4 star
3%
3 star
0%
2 star
0%
1 star
1%
Reviews for NACO have trended positively over the past 90 days

Latest positive rating

5/5

nice friendly staff and very helpfull

nice friendly staff and very helpfull

{"display":"Mark L","full_name":"Mark L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1/5

Don’t ask for quote if had previous claims

Had a quote for static caravan insurance. Wasn’t able to put down claims had on existing insurance police with another company. rang and spoke to... Had a quote for static caravan insurance. Wasn’t able to put down claims had on existing insurance police with another company. rang and spoke to a lady who said their system is new, she couldn’t put it on the system either. She wrote claim info down and said would update my quote ASAP. Didn’t hear so emailed and asked, to be told the underwriters won’t insure our caravan as had two claims one was just over 2.5k. So won’t insure. The caravan is in very good condition. One was for a leak which resulted in new shower room, other was boiler due to power outage. Read more Read less

{"display":"Terri","full_name":"Terri","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
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About NACO

NACO are a leading UK provider of static caravan insurance, with comprehensive static caravan advice and support services available to all NACO members.

Whether you have multiple static caravans on holiday parks across the country or you have holiday homes that you rent out on just the one holiday park, NACO can provide you with insurance for your holiday caravans.

NACO also offer advice, support and guidance to all of our members, helping holiday caravan and lodge owners since 1996.

Whether good or bad, write a NACO review today. Together, we can help people like you make better financial decisions.

NACO at a glance

Reviews for NACO

Showing 11 of 302 company reviews • Last reviewed within 7 days

Don’t ask for quote if had previous claims

Static caravan insurance • 19th June 2025

Had a quote for static caravan insurance. Wasn’t able to put down claims had on existing insurance police with another company. rang and spoke to... Had a quote for static caravan insurance. Wasn’t able to put down claims had on existing insurance police with another company. rang and spoke to a lady who said their system is new, she couldn’t put it on the system either. She wrote claim info down and said would update my quote ASAP. Didn’t hear so emailed and asked, to be told the underwriters won’t insure our caravan as had two claims one was just over 2.5k. So won’t insure. The caravan is in very good condition. One was for a leak which resulted in new shower room, other was boiler due to power outage. Read more Read less

{"display":"Terri","full_name":"Terri","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

nice friendly staff and very helpfull

Static caravan insurance • 30th November 2024

nice friendly staff and very helpfull

{"display":"Mark L","full_name":"Mark L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Brilliant response to our site issue with the owners...

    Brilliant response to our site issue with the owners of our site, fought our corner all the way, could not fault NACO at all, amazed... Brilliant response to our site issue with the owners of our site, fought our corner all the way, could not fault NACO at all, amazed how quickly our problems were resolved, thank you. Ken Fletcher. Read more Read less

    {"display":"Ken Rex ","full_name":"Ken Rex ","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1071989.png"}}'s avatar
  • 5/5

    Carport worker

    I found the staff member very helpfull and will be happy insure my caravan again

    {"display":"Mark L","full_name":"Mark L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Lovely pleasant very helpful girls

    Lovely pleasant very helpful girls

    {"display":"Paul c","full_name":"Paul c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Easy policy to set up.

    Easy policy to set up. Great staff to deal with.

    {"display":"Philip G","full_name":"Philip G","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1071715.png"}}'s avatar
  • 5/5

    Good information knowledgeable staff

    Good information knowledgeable staff

    {"display":"Joe P","full_name":"Joe P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great value

    Great value and resolved my claim promptly.

    {"display":"Tommy B","full_name":"Tommy B","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1071583.png"}}'s avatar
  • 5/5

    Incredibly helpful and cost effective

    NACO have always been incredibly helpful from my first experience of dealing with several years ago and each year since. Although it is possible some... NACO have always been incredibly helpful from my first experience of dealing with several years ago and each year since. Although it is possible some cheaper options the nominal extra cost for the much higher level of cover, personal service and a sound understanding of specific needs is well worth it! Read more Read less

    {"display":"John Wasteney","full_name":"John Wasteney","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excellent insurance

    So very helpful in everything and nothing was a problem in anything we asked about so wood recommend to anybody

    {"display":"Arline","full_name":"Arline","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Sound advice

    Good advice for every occasion & cost effective policies to meet allpockets

    {"display":"Raymond p","full_name":"Raymond p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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