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CoverCloud: Gadget Insurance reviews

Name: Gadget Insurance
Rating: 4.69 (181 reviews)

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4.54

Based on 181 reviews, last reviewed 3rd Feb 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

2 star

Latest highest rating:

5

When I explained I was blind they assisted me to get... When I explained I was blind they assisted me to get my documentation for the gadgets uploaded onto their systems and this customer service was just f... Read more Reviewed on: 24th August 2024

Latest lowest rating:

1

Avoid at all costs! Avoid at all costs! This is the worst gadget insurance experience I’ve ever had. I bought a policy for my iPad, but when I tried to make a claim, the ... Read more Reviewed on: 3rd February 2026

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About this product

At Smart Money People, we collect CoverCloud Gadget Insurance reviews from customers like you. If you're thinking of getting CoverCloud Gadget Insurance check out our reviews, or if you're an existing CoverCloud customer - please share your experiences with our community in order to help out others!

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CoverCloud Gadget Insurance reviews (181)

Avoid at all costs!

Avoid at all costs! This is the worst gadget insurance experience I’ve ever had. I bought a policy for my iPad, but when I tried to make a claim, the process was absurd. The system bombarded me with an insane number of irrelevant questions (it felt like over 10,000 – literally endless and pointless probing). Then, shockingly, they demanded my personal ‘share code’ – a government-issued immigration/right-to-work code that has ZERO relevance to gadget insurance. This is a massive red flag and a clear violation of privacy standards under UK GDPR. Worse still, right after interacting with them, I started getting bombarded with spam calls from unknown numbers – something that never happened before. It strongly suggests my phone number and other personal data were shared or sold to third parties without consent, which is illegal and unacceptable. Their aggressive data collection, irrelevant demands, and apparent data mishandling have completely destroyed any trust. I cancelled immediately and will never use or recommend CoverCloud again. If you’re considering them, look elsewhere – your privacy and sanity will thank you. Stay away!” Reviewed on: 3rd February 2026

When I explained I was blind they assisted me to get...

When I explained I was blind they assisted me to get my documentation for the gadgets uploaded onto their systems and this customer service was just first class really really enjoy be a customer of this company to get my gadgets insured Reviewed on: 24th August 2024

excellent customer service

no fuss, next day phone replacement Reviewed on: 8th August 2023

Very disappointed

I would not recommend this company. I have been with them for a good few years now and had recommended them previously. However last year I got a new phone and with working constantly during then catching covid I forgot to update that I had a new phone. I continued to pay the premiums and when I was going over my policies I realised it was for the old phone. They wouldn’t let me update and then cancelled my policy refusing to then refund all the money I had paid. I have only claimed once in all the years I was with them. Reviewed on: 14th November 2022

So easy to get set up

I have used covercloud to insure my gadgets for many years now. I would highly recommend them! Reviewed on: 31st October 2022

Quick, easy, good price

CoverCloud made insuring my laptop quick and easy. It was all online and only took a few minutes! The cover is comprehensive for my needs and came at one of the lowest prices I have seen. Reviewed on: 28th October 2022

Have been a happy customer

I’ve been with CoverCloud for 2 or 3 years and have had a couple of ‘spill’ accidents with my mac. They were excellent at replacing / repairing the mac. My only comment would be it takes quite a long time from my perspective-1-2 weeks. If you don’t have an alternative device, you have a problem. Reviewed on: 28th October 2022

Cheapest insurer for my needs

Easy to understand policy, and best priced insurer for my new laptop! Reviewed on: 20th October 2022

Great service

Very happy with the price and service Reviewed on: 17th October 2022

Easy process and cheap

It was super easy to get covered and the cheapest out there for full coverage! Reviewed on: 16th October 2022

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