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Lloyds Bank: Mobile Phone Insurance reviews

Name: Mobile Phone Insurance
Rating: 3.87 (15 reviews)

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3.87

Based on 15 reviews, last reviewed 19th Jan 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

47%

33%

3 star

2 star

20%

Latest highest rating:

4

Useless Mobile Phone Insurance provision Lloyds are being let done by their Mobile Phone insurance - provided by Assurant. If you need a repair you can only use the network of "PocketGeek" s... Read more Reviewed on: 19th January 2024

Latest lowest rating:

1

Display replacement They are not honest at all. They said the parts should be genuine, but then they work with non-apple authorised workshops that put non-genuine parts.... Read more Reviewed on: 14th September 2023

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About the Mobile Phone Insurance

Lloyds Bank gadget insurance reviews can help to you find the best gadget insurance provider. If you're like us, every year we seem to have more and more gadgets around us. Making sure that these are protected by a good gadget insurance company gives many tech-lovers piece of mind. Smart Money People's mission is to help increase trust and transparency using the power of YOUR reviews...so why not write a Lloyds Bank gadget insurance review today!

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Lloyds Bank Mobile Phone Insurance reviews (15)

Useless Mobile Phone Insurance provision

Lloyds are being let done by their Mobile Phone insurance - provided by Assurant. If you need a repair you can only use the network of "PocketGeek" stores - and there aren't any in central London, or Edinburgh or many other urban areas, so good luck if you live in a rural area. Of course, you can post your phone for repair, but who can be without their phone for a week ? Total inflexibility, not allowed to go to another repair (not even an Apple store!). I made a complaint to Assurant who rejected it. Just easier for me to go to a local shop, get a new screen done for cash and save the hassle. Maybe I will save paying for the bank account service too ? Reviewed on: 19th January 2024

Display replacement

They are not honest at all. They said the parts should be genuine, but then they work with non-apple authorised workshops that put non-genuine parts. You will get a message forever in the settings, after replacement Reviewed on: 14th September 2023

don't be fooled

all the 5 star reviews are for screen replacement - well any shopping centre/market stall can do that! I sent my broken phone in after reading the description on lloyds website of repair/replace up to £2000, the communication was poor/absent, I then, a few weeks later, get my phone back, the screen replaced, but the fault not fixed. Called and they asked for 'another chance' to fix it, sorry but that's not the service I paid for, so I lodged a complaint with someone who couldn't/wouldn't tell me what other options there were, eventually said one option would be to be given a REFURBED handset. What an absolute con... take £100 from everyone, replace a screen.... don't be mislead.... save your time, stress, and money and claim elsewhere....never again!! Reviewed on: 17th January 2023

Great value phone insurance

I use Lloyds as my phone insurer as I bank with them and its easy to set everything up on the app and website. Great value and customer service was good when I had to make a claim. Reviewed on: 13th September 2022

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