Lloyds Bank: Mobile Phone Insurance reviews

Name: Mobile Phone Insurance
Rating: 4.08 (13 reviews)

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4.08

Based on 13 reviews, last reviewed 17th Jan 2023

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

54%

31%

3 star

2 star

15%

Latest highest rating:

5

Great value phone insurance I use Lloyds as my phone insurer as I bank with them and its easy to set everything up on the app and website. Great value and customer service was go... Read more Reviewed on: 13th September 2022

Latest lowest rating:

1

don't be fooled all the 5 star reviews are for screen replacement - well any shopping centre/market stall can do that! I sent my broken phone in after reading the de... Read more Reviewed on: 17th January 2023

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About the Mobile Phone Insurance

Lloyds Bank gadget insurance reviews can help to you find the best gadget insurance provider. If you're like us, every year we seem to have more and more gadgets around us. Making sure that these are protected by a good gadget insurance company gives many tech-lovers piece of mind. Smart Money People's mission is to help increase trust and transparency using the power of YOUR reviews...so why not write a Lloyds Bank gadget insurance review today!

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Lloyds Bank Mobile Phone Insurance reviews (13)

don't be fooled

all the 5 star reviews are for screen replacement - well any shopping centre/market stall can do that! I sent my broken phone in after reading the description on lloyds website of repair/replace up to £2000, the communication was poor/absent, I then, a few weeks later, get my phone back, the screen replaced, but the fault not fixed. Called and they asked for 'another chance' to fix it, sorry but that's not the service I paid for, so I lodged a complaint with someone who couldn't/wouldn't tell me what other options there were, eventually said one option would be to be given a REFURBED handset. What an absolute con... take £100 from everyone, replace a screen.... don't be mislead.... save your time, stress, and money and claim elsewhere....never again!! Reviewed on: 17th January 2023

Great value phone insurance

I use Lloyds as my phone insurer as I bank with them and its easy to set everything up on the app and website. Great value and customer service was good when I had to make a claim. Reviewed on: 13th September 2022

Poor service and unhelpful

Following a claim made, I had to the then send the phone back twice and was received unfixed. I requested to file a complaint and received a phone call that was completely ineffective and ignored all of my concerns. Very bad customers support. Reviewed on: 8th August 2022

Been helpful when I needed to sort out my Mobile phone

Anytime my mobile phone get lost I get sorted out with little question asked. Reviewed on: 11th June 2020

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