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NFU Mutual: Home Insurance reviews

4.30
Based on 63 reviews, last reviewed 10th Oct 2024
91% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
2%
3 star
See only 3 star reviews
0%
See only 2 star reviews
3%
See only 1 star reviews
19%

Latest highest rating:

5

Great CS Been with them over 35 years and have always got the support you require if things go wrong. Reviewed on: 10th October 2024
Terry Hanvey's avatar
Terry Hanvey

Latest lowest rating:

1

You have to fight for years to get a proper payout from them after 50 years of being a loyal customer. Dreadful company with even worse loss adjusters It’s a long fight to get a proper payout . Dreadful company with even worse loss adjusters. Reviewed on: 22nd August 2023
Michael evans's avatar
Michael evans

About this product

Finding the right insurance provider can be difficult with so many on the market. A great way to gain valuable insight into an insurer is reading customer reviews. We collect NFU Mutual home insurance reviews to help you make an informed decision when choosing your new provider.

NFU Mutual offers Home & Lifestyle insurance, with an extensive list of benefits and additional extras available. For high value homes and contents, NFU Mutual offers bespoke home insurance policies. The insurer has no admin fees and charges no interest when you choose to pay your premium monthly.

Are you looking for a new home insurance policy? Find out what genuine policyholders have to say by reading our NFU Mutual home insurance reviews. This collective wisdom can help you decide if NFU Mutual is the right insurer for you. Do you require buildings insurance, contents insurance, or both? Learn how satisfied customers were with their policies and whether they would renew with NFU Mutual.

Have you had a home insurance policy with NFU Mutual? Share your experience with our Smart Money People community. Were you satisfied with the cover you received? Did you opt for any additional extras, and would you say that they were reasonably priced? Did you take out a bespoke policy, and if so, did you manage to secure the cover you needed? Did you need to make a claim on your policy, and if so, how well was it handled?

Whether good or bad, leave an NFU Mutual home insurance review today. Together, we can help people like you make better decisions.

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NFU Mutual Home Insurance reviews (63)

Great CS

5
Been with them over 35 years and have always got the support you require if things go wrong. Reviewed on: 10th October 2024

NFU is easy to contact through a local office and ca...

5
NFU is easy to contact through a local office and can handle claims over the phone very quickly. The staff are very knowledgeable about their products.And when contacting them nothing is too much trouble. What’s more important is they are always friendly and polite. Reviewed on: 7th September 2024

The NFU is the best of 2 unique insurers

5
The NFU is one of only two companies I know that will cover garages and contents outside the domestic boundary. Expensive but worth it for peace of mind. Reviewed on: 5th September 2024

NFU handled my claim ( approx £10k) in a very effici...

5
NFU handled my claim ( approx £10k) in a very efficient manner with no quibbles over costs. Reviewed on: 4th September 2024

Great experience while quoting and claiming

5
Great experience while having the quote, very informative. I had a claim for the first time in my life and it was extremely easy to go through and it was paid very quickly. Reviewed on: 4th September 2024

I have been with them for my home insurance for a fe...

5
I have been with them for my home insurance for a few years now. Only made one claim and it was not straight forward but no fuss from them. A video chat with their assessor and all was sorted. Have recently moved house and notified them they changed everything over quickly, sent my new documents. Very professional and efficient. Everyone one has been pleasant to deal with too, real people. Reviewed on: 4th September 2024

FANTASTIC SERVIVE

5
WE HAVE ALWAYS HAD GOOD SERVICE AND HAD BOUNES PAID WHEN WE WERE NOY EXPECTING THEM Reviewed on: 25th August 2024

NFU mutual... real people not computers

5
We are very pleased with the service from NFU mutual as the actually take the time to understand you as a customer. They can be less competitive but they insure you properly and don't make claiming a difficulty. Reviewed on: 25th August 2024

NFU Mutual second to none

5
Easy process with excellent customer service Reviewed on: 24th August 2024

Quality Costs

5
NFU may not be the cheapest option available but their products, particualrly home insurance, are comprehensive and their response to enquiries or claims first class. Reviewed on: 24th August 2024

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