NFU Mutual Home Insurance Reviews

Ratings based on 31 reviews Last review 6 months ago

NFU Mutual home insurance reviews can tell you how good this product really is. How quickly did you get the policy documents? How well did NFU Mutual handle your home insurance claim? Our NFU Mutual home insurance reviews can help you to find out this...

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NFU Mutual home insurance reviews can tell you how good this product really is. How quickly did you get the policy documents? How well did NFU Mutual handle your home insurance claim? Our NFU Mutual home insurance reviews can help you to find out this and much more. Have you ever had a policy with NFU Mutual? You can tell us about it by writing your own review below.

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Your Home Insurance Reviews (31)

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7th May 2020

First class insurance

Their cover is amazing, it offers all the things other companies would class as optional extras but they give it to you no charge. They don't charge admin fees or interest for paying over 12 months. Great, reliable company.

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8th September 2019

So Friendly, so helpful

My son had a serious accident involving a car which knocked him off his bicycle. This was a hit and run, and the driver has never been traced. NFU were so sympathetic and helpful- within a short time we had the claim funds enabling my son to rebuild...

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My son had a serious accident involving a car which knocked him off his bicycle. This was a hit and run, and the driver has never been traced. NFU were so sympathetic and helpful- within a short time we had the claim funds enabling my son to rebuild his bike. It was a while before he was fit for cycling again, however! I particularly liked the helpful and friendly attitude of the staff who discussed my claim. They made things simple and I’d highly recommend them.

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4th September 2019

NFU THE CROOKS

I’ve been with NFU for over 4 years now and I had my house, contents, vehicles and travel insurance with them. I was paying well over £1800 a year. So when my watch was either lost or stolen on the London Underground this year, I was disgusted when I w...

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I’ve been with NFU for over 4 years now and I had my house, contents, vehicles and travel insurance with them. I was paying well over £1800 a year. So when my watch was either lost or stolen on the London Underground this year, I was disgusted when I was treated like a criminal. I was basically called a liar and quizzed on how could they have got it off your wrist? Erin Ronan was the lady in question who was obviously tasked with denying my claim. Now if you are new to London and drunk, I was there for a weekend away. It is not difficult for a professional thief to take advantage of the situation. Because of this incident I have taken all my business elsewhere. DO NOT DO BUSINESS WITH THESE CROOKS. They were happy taking my money each year. I am writing this to warn others and if I stop just one person going with them. It’s business they have lost.

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4th July 2019

Home insurance as it should be.

After several years with another insurance company, never having made a claim and having our premiums rocket every year I shopped around and found NFU. Their quote was about half of what I had previously been paying and a friend recommended them. ...

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After several years with another insurance company, never having made a claim and having our premiums rocket every year I shopped around and found NFU. Their quote was about half of what I had previously been paying and a friend recommended them.

Over the four years that I have been with them they have only increased premiums by amounts that barely cover inflation and last year I actually had to make a claim. It was the first time in over 40 years of holding home insurance that I have had to make a claim, the claim amounted to £600.

The claim process was so easy, no form filling, the agent in the local office handled it all for me and the pay out was very quick. Well done NFU, I'm a convert and will stay with you for many years.

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20th September 2018

HELPED MY FAMILY SO MUCH WHEN THEY HAD A FIRE

Recently my parents farm set on fire during the night a terrifying experience for the whole family. But the nfu have been great at coming first thing Monday morning assessing the damaging and taking a huge strain away from my dad ! Cannot thank them...

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Recently my parents farm set on fire during the night a terrifying experience for the whole family. But the nfu have been great at coming first thing Monday morning assessing the damaging and taking a huge strain away from my dad ! Cannot thank them enough

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14th September 2018

worth paying for first rate service

Had to use the personal legal cover included within my NFU home insurance policy and it turned out that because I was with the NFU, the level of cover that was provided to me was much higher than other high street insurers....

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Had to use the personal legal cover included within my NFU home insurance policy and it turned out that because I was with the NFU, the level of cover that was provided to me was much higher than other high street insurers.
So glad we were covered by the NFU.
Also you get to know your NFU adviser on first name terms and it has the personal touch rather than a large faceless online only business.

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15th August 2018

Great personal service with all the trimmings

Had cause to use the personal legal insurance package that was part of the home insurance. Turned out that it was one of the highest levels of personal legal insurance that can be offered by an insurance company and came in very very useful for us, at...

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Had cause to use the personal legal insurance package that was part of the home insurance. Turned out that it was one of the highest levels of personal legal insurance that can be offered by an insurance company and came in very very useful for us, at no expense and without having to claim off the policy.
Highly recommended in addition for the personal service where one local officer deals with you insurance case.

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17th May 2018

Discrimination @ Recent interview

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A lot of companies in the UK promote multi-cultarism within there workplaces with an ethnic minority policy.

I recently went to an interview in the Glasgow office, the feeling I got was I felt they never wanted me there.
I believe I smashed and did really well in the role play and interview excercise at the interview

When probing for feedback from the HR associate Stephanie Garcia (HR associate) in NFU Mutual, the feedback was inaccurate and full of lies. At the interview stage the guys spoke to me in an abrupt way whilst asking questions, no-one I met on the day were welcoming apart from one of the managers called Jan, never been treated like this at an interview

I can sit here all day and prove myself but am better than that..... will look to further my career in a business which promotes equal opportunities for all and multi-cultarism and which hires candidates based on previous results and experience

NFU Mutual has potentially lost someone which could have grown there business 5 fold with my industry contacts



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31st December 2017

NFU There when needed.

This is a customer focussed insurance company. We had to make our first ever claim last summer, we could not believe how easy & simple the claim process was. Full payment came through really quickly in good time to pay the repair bills.

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30th September 2017

First class

Our daughter insured her home and sole trading business with NFU. When she was sadly killed in a car crash (boy racer in a range rover hit her head on), NFU were just superb, helpful in every way and paid out quickly on all the items destroyed in the...

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Our daughter insured her home and sole trading business with NFU. When she was sadly killed in a car crash (boy racer in a range rover hit her head on), NFU were just superb, helpful in every way and paid out quickly on all the items destroyed in the crash - she had a large tv in the boot of the car!

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30th September 2017

First class

Our daughter insured her home and sole trading business with NFU. When she was sadly killed in a car crash (boy racer in a range rover hit her head on), NFU were just superb, helpful in every way and paid out quickly on all the items destroyed in the...

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Our daughter insured her home and sole trading business with NFU. When she was sadly killed in a car crash (boy racer in a range rover hit her head on), NFU were just superb, helpful in every way and paid out quickly on all the items destroyed in the crash - she had a large tv in the boot of the car!

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25th September 2017

Best insurance company!

I have my horse insured with NFU. Unfortunately and very suddenly my horse passed away. NFU handled everything without me having to do anything but ring up and give details!...

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I have my horse insured with NFU. Unfortunately and very suddenly my horse passed away. NFU handled everything without me having to do anything but ring up and give details!
I was so impressed as I've never had to deal with something like this before. They payed out quickly and promotly! Would highly recommend!