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NFU Mutual: Home Insurance reviews

Name: Home Insurance
Rating: 4.13 (63 reviews)

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4.34

Based on 63 reviews, last reviewed 10th Oct 2024

91% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

76%

3 star

19%

Latest highest rating:

5

Great CS Been with them over 35 years and have always got the support you require if things go wrong. Reviewed on: 10th October 2024

Latest lowest rating:

1

You have to fight for years to get a proper payout from them after 50 years of being a loyal customer. Dreadful company with even worse loss adjusters It’s a long fight to get a proper payout . Dreadful company with even worse loss adjusters. Reviewed on: 22nd August 2023

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About this product

Finding the right insurance provider can be difficult with so many on the market. A great way to gain valuable insight into an insurer is reading customer reviews. We collect NFU Mutual home insurance reviews to help you make an informed decision when choosing your new provider.

NFU Mutual offers Home & Lifestyle insurance, with an extensive list of benefits and additional extras available. For high value homes and contents, NFU Mutual offers bespoke home insurance policies. The insurer has no admin fees and charges no interest when you choose to pay your premium monthly.

Are you looking for a new home insurance policy? Find out what genuine policyholders have to say by reading our NFU Mutual home insurance reviews. This collective wisdom can help you decide if NFU Mutual is the right insurer for you. Do you require buildings insurance, contents insurance, or both? Learn how satisfied customers were with their policies and whether they would renew with NFU Mutual.

Have you had a home insurance policy with NFU Mutual? Share your experience with our Smart Money People community. Were you satisfied with the cover you received? Did you opt for any additional extras, and would you say that they were reasonably priced? Did you take out a bespoke policy, and if so, did you manage to secure the cover you needed? Did you need to make a claim on your policy, and if so, how well was it handled?

Whether good or bad, leave an NFU Mutual home insurance review today. Together, we can help people like you make better decisions.

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NFU Mutual Home Insurance reviews (63)

Great company true to their advertising

Great to do business with a truly helpful & local office Reviewed on: 22nd September 2018

HELPED MY FAMILY SO MUCH WHEN THEY HAD A FIRE

Recently my parents farm set on fire during the night a terrifying experience for the whole family. But the nfu have been great at coming first thing Monday morning assessing the damaging and taking a huge strain away from my dad ! Cannot thank them enough Reviewed on: 20th September 2018

worth paying for first rate service

Had to use the personal legal cover included within my NFU home insurance policy and it turned out that because I was with the NFU, the level of cover that was provided to me was much higher than other high street insurers. So glad we were covered by the NFU. Also you get to know your NFU adviser on first name terms and it has the personal touch rather than a large faceless online only business. Reviewed on: 14th September 2018

Great personal service with all the trimmings

Had cause to use the personal legal insurance package that was part of the home insurance. Turned out that it was one of the highest levels of personal legal insurance that can be offered by an insurance company and came in very very useful for us, at no expense and without having to claim off the policy. Highly recommended in addition for the personal service where one local officer deals with you insurance case. Reviewed on: 15th August 2018

Claim response

Responded quickly and positively to my claim which was sorted out quickly to my satisfaction Reviewed on: 18th July 2018

Personal service locally

Local personal service talking to real people not pressing 1 then 4 and 3 then waiting whilst you hear your call is important to us Reviewed on: 4th July 2018

Discrimination @ Recent interview

A lot of companies in the UK promote multi-cultarism within there workplaces with an ethnic minority policy. I recently went to an interview in the Glasgow office, the feeling I got was I felt they never wanted me there. I believe I smashed and did really well in the role play and interview excercise at the interview When probing for feedback from the HR associate Stephanie Garcia (HR associate) in NFU Mutual, the feedback was inaccurate and full of lies. At the interview stage the guys spoke to me in an abrupt way whilst asking questions, no-one I met on the day were welcoming apart from one of the managers called Jan, never been treated like this at an interview I can sit here all day and prove myself but am better than that..... will look to further my career in a business which promotes equal opportunities for all and multi-cultarism and which hires candidates based on previous results and experience NFU Mutual has potentially lost someone which could have grown there business 5 fold with my industry contacts Reviewed on: 17th May 2018

NFU There when needed.

This is a customer focussed insurance company. We had to make our first ever claim last summer, we could not believe how easy & simple the claim process was. Full payment came through really quickly in good time to pay the repair bills. Reviewed on: 31st December 2017

First class

Our daughter insured her home and sole trading business with NFU. When she was sadly killed in a car crash (boy racer in a range rover hit her head on), NFU were just superb, helpful in every way and paid out quickly on all the items destroyed in the crash - she had a large tv in the boot of the car! Reviewed on: 30th September 2017

Best insurance company!

I have my horse insured with NFU. Unfortunately and very suddenly my horse passed away. NFU handled everything without me having to do anything but ring up and give details! I was so impressed as I've never had to deal with something like this before. They payed out quickly and promotly! Would highly recommend! Reviewed on: 25th September 2017

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