Have had 8 visits to date to fix PIR security lights, awaiting 9 now as still not done.
They either didn't arrive, booked dates when we were away....Read more
They either didn't arrive, booked dates when we were away.
Arrived without ladders, arrived without parts.
Or couldn't do the job because of health and safety grounds.
As ladder required and according to their rules it needed a scaffold ( to replace a security light)!
We pay £75 a month for this lamentable service. They have now agreed to consider compensation and we have had to employ a third party electrician who can do their job. But I have had to arrange it!