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Terry Hanvey

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Helpful marks given to their reviews

156

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All reviews (7)

Review of the NFU Mutual, Home Insurance:

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Great CS

Been with them over 35 years and have always got the support you require if things go wrong. Reviewed on: 10th October 2024

Review of the Travel Insurance Saver, Travel Insurance:

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Easy to deal with

Easy to get a quote and move to contract. Prior to travelling I had a medical emergency and reported it. Follow with a CS representative confirmed all ok to travel. Excellent customer service. Reviewed on: 8th October 2024

Review of the Travel Insurance Saver, Travel Insurance:

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Follow up on Illness report

Had an illness which I reported, prior to travel. The company responded with a telephone interview. All went well and accepted the travel. Reviewed on: 10th September 2024

Review of the Agria Pet Insurance, Pet Insurance:

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First Year

I followed the free period from the breeder by continuing with Agria for insurance. Not anticipating any issues with our dog we were hit with a broken leg and apprehensive about a claim. Our worries we're soon dispelled when the Vet took control and Agria took on the payments for the Vet bills, notifying us at every event. Once the dog was ok with the vet it was recommended that we help the recovery with hydrotherapy. We telephoned Agria for advice and they confirmed that it was ok to proceed, settling my bill separately. We have nothing but the highest regard for the seamless actions taken by our insurer. 5 stars isn't enough. Reviewed on: 28th July 2022

Review of the Santander, 123 Credit Card:

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Best in class

Since moving to Santander I have had an excellent experience. Staff in the bank are friendly and helpful and CS is excellent and very helpful. I am happy with the addition of products that they offer to help accumulate income. As I use my card for overseas purchases I find it extremely useful on exchange rates without the additional charges. Reviewed on: 17th February 2021

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