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Privilege : Home insurance reviews

4.23
Based on 29 reviews, last reviewed 20th Aug 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
48%
See only 4 star reviews
14%
See only 3 star reviews
10%
2 star
See only 2 star reviews
0%
See only 1 star reviews
28%

Latest highest rating:

5

Patient and persistent with claim investigation. They showed patience with my claim , not writing it off early. I liked that they used a third party company to investigate and manage the claim . They... Read more Reviewed on: 20th August 2026
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Latest lowest rating:

1

I was with privilege insurance for over five years ,... I was with privilege insurance for over five years , then this year insurance increased by over £40 for home insurance previously it had increased by ... Read more Reviewed on: 26th February 2025
S ballantyne's avatar
S ballantyne

About this product

Privilege offers standard home insurance and platinum home insurance which has more coverage.

You can add extra cover for an additional cost for personal possessions, accidental damage, home emergency and family legal protection. Get a Privilege home insurance quote online and manage your policy via the website.

Privilege home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Privilege before, you can also leave a review and share your experience.

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Privilege Home insurance reviews (29)

Patient and persistent with claim investigation.

5
They showed patience with my claim , not writing it off early. I liked that they used a third party company to investigate and manage the claim . They were persistent and fair, Reviewed on: 20th August 2026

Claimed following flood damage to my home Lengthy ti...

4
Claimed following flood damage to my home Lengthy time between claiming and actual action being taken by contracters they appointed to dry out Helpful loss adjustor.All contracters completed work but lots of delays in everything starting. Reviewed on: 20th August 2026

Great communication.

5
Great communication. Discussed my claim application on the phone. Pointed out things I did and didn't need. Fair and honest. Just an easy process Reviewed on: 20th August 2026

Very easy website, competive cost for renewal, highl...

5
Very easy website, competive cost for renewal, highly recommended Reviewed on: 20th August 2026

Recognition for existing customers to be improved

3
I renewed my insurance with them for ease, however expected a better rate considering no claims on the previous year Reviewed on: 5th September 2025

Great prices and superb and easy process when you ha...

5
Great prices and superb and easy process when you have to make a claim. Very impressed. Reviewed on: 5th September 2025

I was with privilege insurance for over five years ,...

1
I was with privilege insurance for over five years , then this year insurance increased by over £40 for home insurance previously it had increased by £10 , this will be the last time with this company for home insurance Reviewed on: 26th February 2025

We had a storm damage and neighbour downstairs got c...

1
We had a storm damage and neighbour downstairs got covered through her insurance- we have same roof, the Privilege refused to cover me, and they want me to pay my half from my own pocket as the just said that the roof was not new that’s why they will not pay out. Will take them to the court Reviewed on: 12th February 2025

Does what you want

5
I have had my home insurance with Privilege for a number of years now, their prices are always competitive and their customer service is brilliant Reviewed on: 24th September 2024

Competitive quote.

5
Privilege provided me with a competitive quote. It was reasonably easy to provide all the information they needed. I've not had to make a claim so can't comment on that. Reviewed on: 6th September 2024

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