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Privilege : Home Insurance reviews

Name: Home Insurance
Rating: 3.3 (23 reviews)

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2.90

Based on 23 reviews, last reviewed 26th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

43%

13%

2 star

35%

Latest highest rating:

5

Does what you want I have had my home insurance with Privilege for a number of years now, their prices are always competitive and their customer service is brilliant Reviewed on: 24th September 2024

Latest lowest rating:

1

I was with privilege insurance for over five years ,... I was with privilege insurance for over five years , then this year insurance increased by over £40 for home insurance previously it had increased by ... Read more Reviewed on: 26th February 2025

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About this product

Privilege home insurance reviews can tell you how good this product really is. How quickly did you get the policy documents? How well did Privilege handle your home insurance claim? Our Privilege home insurance reviews can help you to find out this and much more. Have you ever had a policy with Privilege? You can tell us about it by writing your own review below.

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Privilege Home Insurance reviews (23)

I was with privilege insurance for over five years ,...

I was with privilege insurance for over five years , then this year insurance increased by over £40 for home insurance previously it had increased by £10 , this will be the last time with this company for home insurance Reviewed on: 26th February 2025

We had a storm damage and neighbour downstairs got c...

We had a storm damage and neighbour downstairs got covered through her insurance- we have same roof, the Privilege refused to cover me, and they want me to pay my half from my own pocket as the just said that the roof was not new that’s why they will not pay out. Will take them to the court Reviewed on: 12th February 2025

Does what you want

I have had my home insurance with Privilege for a number of years now, their prices are always competitive and their customer service is brilliant Reviewed on: 24th September 2024

Competitive quote.

Privilege provided me with a competitive quote. It was reasonably easy to provide all the information they needed. I've not had to make a claim so can't comment on that. Reviewed on: 6th September 2024

Easy process from start to finish

Eady process from start to finish Reviewed on: 23rd August 2024

Never use this terrible company

Both claims I put in were rejected First one was for a legal claim which is not worth the money Second was when their surveyor incorrectly stated water was coming from old flashings on outside wall which it was not. After having new flashings installed the water ingress got worse and builders and roofers have said it is coming from the eaves in the roof. It is now in my kitchen as well as conservatory and damaged my walls. Privilege refuse to reopen the claim and just refer to the incompetent surveyors incorrect report. Never use this unreasonable company. Reviewed on: 11th December 2023

Insurance didn't fix a leak

I reported a leak to my insurance and this was an emergency. That was a week ago, I've not heard from the insurance. I got the leak fixed and paid hundreds of pounds, then was told the insurance won't be reimbursing the money, won't be fixing the floor, and most certainly did not fix the leak, so i have to ask, what exactly do they do after taking money from customers? I'm extremely disappointed and upset that basically I've been scammed with this insurance and been left on my own when i needed it the most Reviewed on: 7th November 2023

Left on my own witb a leak

Three engineers have confirmed i have a leak but because they couldn't find the source, the insurance has refused to send someone to locate it and I've been told i have to deal with that on my own. No point on having an insurance that refuses to intervene when most needed Reviewed on: 31st October 2023

Excellent

This insurance company covers all aspects of insurance coverage and is very reasonably priced. I have been a customer for many years. Reviewed on: 13th October 2023

Great Web Site.

Privilege offer fair prices for Buildings & Contents insurance and are very easy to trade with. Reviewed on: 31st August 2023

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