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Julia Vidania

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All reviews (2)

Review of the Privilege, Home Insurance:

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Insurance didn't fix a leak

I reported a leak to my insurance and this was an emergency. That was a week ago, I've not heard from the insurance. I got the leak fixed and paid hundreds of pounds, then was told the insurance won't be reimbursing the money, won't be fixing the floor, and most certainly did not fix the leak, so i have to ask, what exactly do they do after taking money from customers? I'm extremely disappointed and upset that basically I've been scammed with this insurance and been left on my own when i needed it the most Reviewed on: 7th November 2023

Review of the Privilege, Home Insurance:

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Left on my own witb a leak

Three engineers have confirmed i have a leak but because they couldn't find the source, the insurance has refused to send someone to locate it and I've been told i have to deal with that on my own. No point on having an insurance that refuses to intervene when most needed Reviewed on: 31st October 2023

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