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Privilege : Home insurance reviews

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3.13
Based on 25 reviews, last reviewed 5th Sep 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
44%
See only 4 star reviews
12%
See only 3 star reviews
12%
2 star
See only 2 star reviews
0%
See only 1 star reviews
32%

Latest highest rating:

5

Great prices and superb and easy process when you ha... Great prices and superb and easy process when you have to make a claim. Very impressed. Reviewed on: 5th September 2025
Tartan's avatar
Tartan

Latest lowest rating:

1

I was with privilege insurance for over five years ,... I was with privilege insurance for over five years , then this year insurance increased by over £40 for home insurance previously it had increased by ... Read more Reviewed on: 26th February 2025
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S ballantyne
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About this product

Privilege offers standard home insurance and platinum home insurance which offers more coverage.

You can add extra cover for an additional cost for personal possessions, accidental damage, home emergency and family legal protection. You can get a Privilege home insurance quote online and manage your policy via the website.

Privilege home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Privilege before, you can also leave a review and share your experience.

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Privilege Home insurance reviews (25)

Disaster made good

5
Had a flood in the house, causing quite a lot of damage. Privilege were very good, sending out various tradespeople as required. All necessary work was completed to a high standard without quibbling about anything. We chose to continue to live in the house and so were given compensation for the disturbance. They also paid for the water lost and for the electricity used by the dehumidifiers. We are very pleased with the way the claim was handled. Reviewed on: 24th September 2017
June Munday's avatar
June Munday

Reliable and decent but they penalise loyalty

4
No problems - this seems to be a reliable and decent company - but a couple of issues that are common in the insurance business. First, after buying their home insurance policy for 2 years and making no claims they hiked the renewal premium up by over 20%. Not entirely surprising but annoying. Second, despite being an online service they offer no obvious provision for cancelling an unwanted renewal online; you have to then phone them up. On a positive note, they answered quickly and it was a UK call centre. Reviewed on: 31st August 2017
Steven Whalley's avatar
Steven Whalley

Convenient

4
Did at same time as car insurance. Very helpful Reviewed on: 1st August 2017
Elaine Garrett's avatar
Elaine Garrett

Highly Recommended Company

5
Privilege are excellent. They are so helpful and considerate in every way. Our previous house was burgled a few years ago and they could not have done anymore to help us with the situation. They were brilliant and we would highly recommend them. Thank you Privilege. Reviewed on: 16th July 2017
kathleen warwick's avatar
kathleen warwick

Great for insuring more unusual properties

3
Privilege was the only company the offered me a reasonable quote for my property, which is a Victorian purpose-built maisonette. So far I have found the level of cover and customer service to be good. My only complaint is that they don't make it easy to cancel when your policy comes up for renewal. Reviewed on: 24th December 2015
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Alicia Roberts

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