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Privilege reviews

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Rated Average 3.38/5

Privilege reviews

Unverified business Last reviewed within 14 days

Review summary

People rate this company as Average based on 118 product reviews

Average score of 3.38/5
5 star
33%
4 star
11%
3 star
7%
2 star
1%
1 star
48%
Reviews for Privilege have trended positively over the past 90 days

Latest positive rating

5.00/5

Patient and persistent with claim investigation.

They showed patience with my claim , not writing it off early. I liked that they used a third party company to investigate and manage... They showed patience with my claim , not writing it off early. I liked that they used a third party company to investigate and manage the claim . They were persistent and fair, Read more Read less

Latest negative rating

1.00/5

I strongly advise against insuring your car with Pri...

I strongly advise against insuring your car with Privilege Insurance based on my recent experience.

{"display":"Z Felek","slug":"user1774528772","deleted_at":null,"created_at":"2026-03-26T12:39:32.000000Z","updated_at":"2026-03-26T12:39:32.000000Z","biography":null,"tagline":null,"gender":"","rank":null,"first_name":"Z","last_name":"Felek","full_name":"Z Felek","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1415416.png"}}'s avatar
Car insurance
Z Felek 26th March 2026

About Privilege

Privilege are known for providing car and home insurance to people from all walks of life. They have been providing inurance since 1994.

Are you looking for the perfect insurance cover for your home or car? Our Privilege insurance reviews can help you decide if it’s the right provider for you.

If you’re considering taking out insurance with Privilege, check out our reviews first. Find out which policy holders have with Privilege and how satisfied they’ve been so far. Learn more about the benefits of being a Privilege member. All of this and more can be found in our Privilege insurance reviews.

Smart Money People is the place for Privilege reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Privilege at a glance

Reviews for Privilege

Showing 11 of 118 company reviews Last reviewed within 14 days

Patient and persistent with claim investigation.

Home insurance 20th August 2026

They showed patience with my claim , not writing it off early. I liked that they used a third party company to investigate and manage... They showed patience with my claim , not writing it off early. I liked that they used a third party company to investigate and manage the claim . They were persistent and fair, Read more Read less

Rated Excellent 5.00/5
Read more product reviews

Claimed following flood damage to my home Lengthy ti...

Home insurance 20th August 2026

Claimed following flood damage to my home Lengthy time between claiming and actual action being taken by contracters they appointed to dry out Helpful loss... Claimed following flood damage to my home Lengthy time between claiming and actual action being taken by contracters they appointed to dry out Helpful loss adjustor.All contracters completed work but lots of delays in everything starting. Read more Read less

Rated Good 4.00/5
Read more product reviews
  • 5.00/5

    Have been with Privilege for years, customer service...

    Have been with Privilege for years, customer service are quick to answer and are helpful. Prices are reasonable.

    {"display":"Jake S","full_name":"Jake S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Jake S 20th August 2026
  • 5.00/5

    Great communication.

    Great communication. Discussed my claim application on the phone. Pointed out things I did and didn't need. Fair and honest. Just an easy process

  • 5.00/5

    Very easy website, competive cost for renewal, highl...

    Very easy website, competive cost for renewal, highly recommended

    {"display":"Neil B","full_name":"Neil B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Neil B 20th August 2026
  • 1.00/5

    I strongly advise against insuring your car with Pri...

    I strongly advise against insuring your car with Privilege Insurance based on my recent experience.

    {"display":"Z Felek","full_name":"Z Felek","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1415416.png"}}'s avatar
    Car insurance
    Z Felek 26th March 2026
  • 1.00/5

    Disgusting and Judas of insurance

    This is the most disgusting insurance company ever they are the judas of all insurance company, liars and unhelpful. So I been with this company... This is the most disgusting insurance company ever they are the judas of all insurance company, liars and unhelpful. So I been with this company since 2015 never owed them a penny always had my DD inorder from the day I started with them.. And now due to their misinformation, deceiving lies and untrue advise from their advisors they have cancelled my insurance after 10yrs+ and I been calling this company from September, I believe i called privilege mre than I call my own parents this pass 3months and they have not even try not even try to help in any way possible after all the years I have been with them. So please if you choosing them be careful and I won't recommend they to even my rat. Read more Read less

    {"display":"Aji M","full_name":"Aji M","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1316401.png"}}'s avatar
    Car insurance
    Aji M 10th December 2025
  • 1.00/5

    Dreadful insurance company

    Discussed with south african handler re next years car insurance. They put it up so I said I would go elsewhere. They had already taken... Discussed with south african handler re next years car insurance. They put it up so I said I would go elsewhere. They had already taken the money for next year. I requested it back and they said did I want to cancel so I said yes. They then cancelled my current insurance with six days to go and are going to charge me for cancellation fee. I was only discussing next years insurance with them. I am 78 and had great difficulty understanding their accent. Have been with them for a few years and had no claims. Never, never, never again. They are now gaslighting me stating that I said to cancel. All their fault but trying to make it my fault. Avoid. Read more Read less

    {"display":"Andrea H","full_name":"Andrea H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Andrea H 18th November 2025
  • 5.00/5

    Prompt, fair & professional handling of accident cla...

    Prompt, fair & professional handling of accident claim &continued competitive premium

    {"display":"Robert Heywood","full_name":"Robert Heywood","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Robert Heywood 5th September 2025
  • 3.00/5

    Recognition for existing customers to be improved

    I renewed my insurance with them for ease, however expected a better rate considering no claims on the previous year

    {"display":"JEANNINE K","full_name":"JEANNINE K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    JEANNINE K 5th September 2025
  • 5.00/5

    Great prices and superb and easy process when you ha...

    Great prices and superb and easy process when you have to make a claim. Very impressed.

    {"display":"Tartan","full_name":"Tartan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Tartan 5th September 2025

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