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Bennetts reviews

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Rated Good 4.36/5

Bennetts reviews

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Review summary

People rate this company as Good based on 17 product reviews

Average score of 4.36/5
5 star
76%
4 star
0%
3 star
0%
2 star
0%
1 star
24%
Reviews for Bennetts have trended negatively over the past 90 days

Latest positive rating

5/5

Good value Motorcycle insurance

Great value and easy to arrange Multi bike policy

Latest negative rating

1/5

Scammers

Total scammers. Failed to auto renew my policy..found out a week later and then they add 70% to the premium. Seriously dodgy company and when... Total scammers. Failed to auto renew my policy..found out a week later and then they add 70% to the premium. Seriously dodgy company and when you want to insure your pride and joy you'll find they've fiddled you. Avoid at all costs if you value your motorcycle Read more Read less

About Bennetts

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Bennetts at a glance

Reviews for Bennetts

Showing 11 of 17 company reviews

Good value Motorcycle insurance

Motorbike insurance 10th October 2024

Great value and easy to arrange Multi bike policy

Rated Excellent 5/5
Read more product reviews

Very friendly staff and easy process to get insurance.

Motorbike insurance 10th October 2024

Very friendly staff and easy process to get insurance.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Common mods included

    Great that they include common modifications without having to detail them all. Many if not most bikers make mods such as adding panniers or fitting... Great that they include common modifications without having to detail them all. Many if not most bikers make mods such as adding panniers or fitting improved shock absorbers and it's a nonsense having to list them all Read more Read less

  • 5/5

    Renewed my insurance today after a 2 year gap.

    Renewed my insurance today after a 2 year gap. The girl I spoke to on the phone was excellent she even managed to retrieve my... Renewed my insurance today after a 2 year gap. The girl I spoke to on the phone was excellent she even managed to retrieve my ncd from 2 years previous which saved me money. I'm really happy I decided to insure with you guys again, well done. Read more Read less

  • 5/5

    Quality

    Good customer service & easy to deal with

  • 5/5

    One the best insurance company what I have so far

    Very friendly costumer service and team. I'm second year with them and I don't have any issues. And like for second year I got really... Very friendly costumer service and team. I'm second year with them and I don't have any issues. And like for second year I got really good discount on policy.. And by and of year I got reward cash back because no miss payments.. I recommend to everyone special for new insurance policie holders Read more Read less

  • 5/5

    Highly recommend

    Have used Bennett’s for 3 years and they are very efficient and easy to deal with.

  • 5/5

    Straight forward Bike specific insurance

    Bennetts provide specialist bike insurance for all types of bikes, and all level of cover; also a good 'forum' for bike events and bike specific competitions.

  • 1/5

    Scammers

    Total scammers. Failed to auto renew my policy..found out a week later and then they add 70% to the premium. Seriously dodgy company and when... Total scammers. Failed to auto renew my policy..found out a week later and then they add 70% to the premium. Seriously dodgy company and when you want to insure your pride and joy you'll find they've fiddled you. Avoid at all costs if you value your motorcycle Read more Read less

  • 1/5

    Over an hour wait

    I phoned Bennett’s to stop the auto renewal. Rang at 0824 and was told 46th in the queue. Finally spoke to an operative at 0933. Very very poor customer service.

  • 1/5

    Pitiful renewal process, make sure your phone is fully charged if expecting them to answer your call!

    Writing this review as I wait, again, in a queue of 47!! Third time I've called to simpl renew my policy. Bennetts antiquated and dysfunctional... Writing this review as I wait, again, in a queue of 47!! Third time I've called to simpl renew my policy. Bennetts antiquated and dysfunctional payment process online made this option unusable. Having eventually got through to a human last time I called I was able to make payment over the phone. Since this time I've received a letter stating that my policy is due to expire tomorrow and I 'need to take urgent action'!! I reviewed 'My Account' on Bennetts website, again no confirmation of payment made over 10 days ago which was confirmed by my bank statement. I'm now waiting , and entering my 4th hour, on hold, to find out what an earth is going on. Definitely my last time with this company who were so simple to deal with and offered real value for money, sadly this is far from the case now. Not sure why they think it acceptable to keep customers on hold for hours and not invest in functional online payment services. UPDATE. On hold for 42 mins and reached position 13 in the queue before I was cut off. Read more Read less

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