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GJW Direct reviews

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Rated Excellent 4.84/5

GJW Direct reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 338 product reviews

Average score of 4.84/5
5 star
90%
4 star
7%
3 star
1%
2 star
1%
1 star
1%
Reviews for GJW Direct have trended negatively over the past 90 days

Latest positive rating

5/5

GJW have always been helpful at renewal, fortunately...

GJW have always been helpful at renewal, fortunately I have never had to make a claim or contact for any other purpose, but I am... GJW have always been helpful at renewal, fortunately I have never had to make a claim or contact for any other purpose, but I am satisfied with my interactions. Plus I get a discount as a Premier Marina berth holder which is great. Read more Read less

{"display":"Trevor ","full_name":"Trevor ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Marine Insurance
Trevor 26th August 2025

Latest negative rating

1/5

Lost the plot no multi boat policy no 0% payment ter...

Lost the plot no multi boat policy no 0% payment terms increased excess only stayed as a customer because I need time to find a better company

{"display":"Chris W","full_name":"Chris W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Marine Insurance
Chris W 20th August 2025

About GJW Direct

Established in 1826, GJW Direct specialises in non-commercial boat insurance, offering covers for a wide range of vessels – including yachts, dinghies,
motor cruisers, narrowboats, RIBs, jet skis, and more.
By working directly with our policyholders, GJW Direct aim to provide clear information, responsive support, and a seamless online process for quoting and insuring.

Operating on a non-advised basis GJW Direct offer information about products and services without making personal recommendations, giving policyholders the freedom to choose the cover that best suits their needs.

Already have a policy with GJW Direct? Write a review here and help others looking for niche insurance to make up their mind!

GJW Direct at a glance

Reviews for GJW Direct

Showing 11 of 338 company reviews Last reviewed within 7 days

GJW have always been helpful at renewal, fortunately...

Marine Insurance 26th August 2025

GJW have always been helpful at renewal, fortunately I have never had to make a claim or contact for any other purpose, but I am... GJW have always been helpful at renewal, fortunately I have never had to make a claim or contact for any other purpose, but I am satisfied with my interactions. Plus I get a discount as a Premier Marina berth holder which is great. Read more Read less

Rated Excellent 5/5
Read more product reviews

Travel home and full settlement

Marine Insurance 25th August 2025

After damaging the boat in Sweden our travel home was covered and the claim was settled in a reasonable time frame.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Informed

    Even though I have not made any claims therefore less interaction, I am always kept informed by news letters etc which makes me feel valued... Even though I have not made any claims therefore less interaction, I am always kept informed by news letters etc which makes me feel valued and part of the GJW community Read more Read less

    {"display":"Ad","full_name":"Ad","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine Insurance
    Ad 21st August 2025
  • 5/5

    Great service and a realistic price.

    Great service and a realistic price.

    {"display":"David A","full_name":"David A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine Insurance
    David A 21st August 2025
  • 5/5

    Extremely competitive renewal quote.

    Extremely competitive renewal quote. Kept up to date throughout the year with a good newsletter and good app.

    {"display":"Ian D","full_name":"Ian D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine Insurance
    Ian D 21st August 2025
  • 4/5

    GJW new owners increase prices

    I notice on this year's renewal that the new owner have put the premium up by over 20%, and have removed the facility to pay... I notice on this year's renewal that the new owner have put the premium up by over 20%, and have removed the facility to pay monthly interest free. They now use an independent finance company who charge 18%,so in real terms a insurance increase of 40%. Read more Read less

    {"display":"Andrew s","full_name":"Andrew s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine Insurance
    Andrew s 21st August 2025
  • 5/5

    Easy online platform.

    Easy online platform. Competitive pricing with extended seasonal coverage for marine use.

    {"display":"KarlT","full_name":"KarlT","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine Insurance
    KarlT 20th August 2025
  • 5/5

    Top boat insurance company

    We have always had great service from GJW’s helpful staff it’s good value compared to other insurance companies and the few claims we’ve had due... We have always had great service from GJW’s helpful staff it’s good value compared to other insurance companies and the few claims we’ve had due to accidents and bad weather have been paid out very quickly and well very happy which is why we renew every year Read more Read less

    {"display":"Simon L","full_name":"Simon L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine Insurance
    Simon L 20th August 2025
  • 5/5

    Good service, reasonable price, not had cause to mak...

    Good service, reasonable price, not had cause to make a claim, may that continue, also good to see GJW at the Southampton boat show.

    {"display":"Clive C","full_name":"Clive C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine Insurance
    Clive C 20th August 2025
  • 5/5

    Great service

    Have had the misfortune of needing to make a claim which was dealt with easily and efficiently.

    {"display":"Sonya","full_name":"Sonya","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine Insurance
    Sonya 20th August 2025
  • 5/5

    Helpful and responsive.

    Helpful and responsive. The renewal is not like other insurers as they remain competitive and reward being a loyal customer. It is good not having to shop around every year.

    {"display":"Duncan","full_name":"Duncan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine Insurance
    Duncan 20th August 2025

    Products from GJW Direct

    Showing all products offered by GJW Direct

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