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GJW Direct reviews

GJW Direct's logo
Rated Excellent • 4.81/5

GJW Direct reviews

Verified business Last reviewed within 7 days Insurance choice awards winner
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  • FCA approved and regulated
    FCA approved and regulated
  • UK-based contact centre
    UK-based contact centre
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 2,342 product reviews

Average score of 4.81/5
5 star
92%
4 star
7%
3 star
1%
2 star
0%
1 star
0%
Reviews for GJW Direct have trended positively over the past 90 days

GJW Direct Marine insurance is loved for its helpful, friendly staff and straightforward service that makes insuring boats easy. The website and renewal process are simple and hassle-free, with competitive pricing that many find fair and good value. However, some feel recent price hikes and extra fees have spoiled the experience, and a few have had slow or difficult claim resolutions.

Positive themes

  • GJW Direct Marine insurance staff are friendly, helpful and knowledgeable. (59 mentions)
  • GJW Direct Marine insurance is easy to use online with simple renewal and clear info. (39 mentions)
  • GJW Direct Marine insurance offers competitive pricing and good value for money. (26 mentions)

Negative themes

  • Some find GJW Direct Marine insurance renewal prices have risen too steeply recently. (5 mentions)
Summarised by AI
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About GJW Direct

Established in 1826, GJW Direct specialises in non-commercial boat insurance.

GJW Direct offers cover for a wide range of vessels including yachts, dinghies, motor cruisers, narrowboats, RIBs and jet skis.

Operating on a non-advised basis, GJW Direct offer information about products and services without making personal recommendations.

GJW Direct at a glance

Contact details

Phone
0151 473 8000
Social media

Reviews for GJW Direct

Showing 11 of 2342 company reviews • Last reviewed within 7 days

11yrs Great Service

Marine insurance • 13th October 2026

We have used GJW for our entire 11yrs of ownership and have never been able to beat their prices and having had to make a... We have used GJW for our entire 11yrs of ownership and have never been able to beat their prices and having had to make a couple of claims they have been very easy and professional to work with. Read more Read less

{"display":"Adrian","full_name":"Adrian","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Been with GWR for many years and always received gre...

Marine insurance • 13th October 2026

Been with GWR for many years and always received great service and competitive price.

{"display":"Peter F","full_name":"Peter F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    The company that goes the extra mile.

    Helpful, knowledgeable and always happy to help whatever the query.

    {"display":"John","full_name":"John","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine insurance
    John 13th October 2026
  • 5.00/5

    A clear leader after a long search

    Having searched for a boat insurance provider for over a month, and having a list of my requirements to tick off, GJW was clearly ahead... Having searched for a boat insurance provider for over a month, and having a list of my requirements to tick off, GJW was clearly ahead of all the others. Offering, what I felt was outstanding value for money and the added bonus of having RCR protection. Read more Read less

    {"display":"Paul Tooze","full_name":"Paul Tooze","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine insurance
    Paul Tooze 12th October 2026
  • 5.00/5

    I have not had any claims but dealing with them has...

    I have not had any claims but dealing with them has been smooth and quick.

    {"display":"carl baxter","full_name":"carl baxter","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    When I needed to make a claim the process was simple...

    When I needed to make a claim the process was simple and without quibles.

    {"display":"Hedley B","full_name":"Hedley B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine insurance
    Hedley B 11th October 2026
  • 5.00/5

    Satisfied Customer

    We have insured GJW Direct since we purchased our narrowboat eight years ago next month and have never had a problem with them,

    {"display":"CJ","full_name":"CJ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine insurance
    CJ 11th October 2026
  • 5.00/5

    renewed online very easy process

    renewed online very easy process

    {"display":"Nigel J","full_name":"Nigel J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine insurance
    Nigel J 9th October 2026
  • 5.00/5

    Good service,frendly staff,reasonable price.

    Good service,frendly staff,reasonable price.

    {"display":"Clive C","full_name":"Clive C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine insurance
    Clive C 9th October 2026
  • 4.00/5

    Not had any issues.

    Not had any issues. 6 years with them. Not had a reason to make a claim znd so can't really fully judge them.

    {"display":"Ashim N","full_name":"Ashim N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine insurance
    Ashim N 9th October 2026
  • 4.00/5

    I have little experience other than straight forward...

    I have little experience other than straight forward and helpful discussion when taking out the policy

    {"display":"Robert ","full_name":"Robert ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine insurance
    Robert 8th October 2026

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