Paid advertisement
Smart Money People Logo
Newsletter
Go to business site

Voting in the Insurance choice awards 2026 is open - Vote here

Share this page
Link copied

GJW Direct reviews

GJW Direct's logo
Rated Excellent • 4.80/5

GJW Direct reviews

Verified business Last reviewed within 7 days Insurance choice awards winner
Write a review
  • FCA approved and regulated
    FCA approved and regulated
  • UK-based contact centre
    UK-based contact centre
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 2,130 product reviews

Average score of 4.80/5
5 star
91%
4 star
7%
3 star
1%
2 star
0%
1 star
0%
Reviews for GJW Direct have trended positively over the past 90 days

GJW Direct’s Marine insurance is loved for its competitive pricing, straightforward online process, and friendly, knowledgeable staff who make everything easy. Claims are generally handled quickly and fairly, giving peace of mind. Some grumbles appear around recent price hikes and occasional phone delays, but overall the service feels reliable and personal.

Positive themes

  • GJW Direct’s claims service is quick, fair and hassle-free, making life easier when things go wrong. (14 mentions)
  • The Marine insurance from GJW Direct is competitively priced and great value for money. (11 mentions)
  • GJW Direct’s customer service is friendly, helpful and knowledgeable across the board. (10 mentions)
Summarised by AI
Was this helpful?

About GJW Direct

Established in 1826, GJW Direct specialises in non-commercial boat insurance.

GJW Direct offers cover for a wide range of vessels including yachts, dinghies, motor cruisers, narrowboats, RIBs and jet skis.

Operating on a non-advised basis, GJW Direct offer information about products and services without making personal recommendations.

GJW Direct at a glance

Contact details

Phone
0151 473 8000
Social media

Reviews for GJW Direct

Showing 11 of 2130 company reviews • Last reviewed within 7 days

Consistently Top Notch

Marine insurance • 26th September 2026

Been with them for many years and they consistently give great value compared to other insurers

{"display":"Nathan S","full_name":"Nathan S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Jet ski year round cover

Marine insurance • 26th September 2026

Local insurance stopped providing cover .Found G J W on line and from the very start found them very easy and informative as to what... Local insurance stopped providing cover .Found G J W on line and from the very start found them very easy and informative as to what I required in insurance. Drawback was mainland based co.(I live off shore)but every thing is done on line+only friendly phone call away. Read more Read less

{"display":"Michael","full_name":"Michael","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Great Service

    The team remind me in good time for renewals, offer good value for money and offer a monthly payment option.

    {"display":"Stef B","full_name":"Stef B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine insurance
    Stef B 26th September 2026
  • 5.00/5

    My narrow boat insurance.

    I have had boat insurance with GJW for many years. Always found them to be very competitive good value for money. They don't push or... I have had boat insurance with GJW for many years. Always found them to be very competitive good value for money. They don't push or pressure you into buying other products, always friendly and helpful in any queries. Good all round insurance company certainly for insuring narrow boats. Would recommend to anyone Read more Read less

    {"display":"Mark M","full_name":"Mark M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine insurance
    Mark M 26th September 2026
  • 5.00/5

    fast response and competitive quote..

    fast response and competitive quote but surprised my relevant marine qualifications were not taken into account.

    {"display":"mariner","full_name":"mariner","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine insurance
    mariner 26th September 2026
  • 5.00/5

    Good vibe Broker

    Pleasant, understanding and willing to work with you.

    {"display":"Barry D","full_name":"Barry D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine insurance
    Barry D 26th September 2026
  • 5.00/5

    Been with them for 10 years ,always helpful .

    Been with them for 10 years ,always helpful .we paid extra to go across Bay of Biscay and because of weather we couldn't go so... Been with them for 10 years ,always helpful .we paid extra to go across Bay of Biscay and because of weather we couldn't go so it was refunded ,a company that does not rip you off , Read more Read less

    {"display":"Gail H","full_name":"Gail H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine insurance
    Gail H 26th September 2026
  • 5.00/5

    Been a customer for about 5 yrs and happy so far.

    Been a customer for about 5 yrs and happy so far.

    {"display":"LP","full_name":"LP","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine insurance
    LP 26th September 2026
  • 5.00/5

    Very easy to contact and get amendments done, friend...

    Very easy to contact and get amendments done, friendly and helpful

    {"display":"David W","full_name":"David W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine insurance
    David W 26th September 2026
  • 5.00/5

    This company is the best for service

    Very helpful in every way not found better.

    {"display":"Harvey Bell","full_name":"Harvey Bell","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine insurance
    Harvey Bell 26th September 2026
  • 5.00/5

    Professional Company

    I have had two claims in previous years and GJW were excellent in handling the claims The customer support was very good and the staff... I have had two claims in previous years and GJW were excellent in handling the claims The customer support was very good and the staff were very helpful and efficient. Very polite to deal with. Read more Read less

    {"display":"D C","full_name":"D C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Marine insurance
    D C 26th September 2026

    Products from GJW Direct

    Showing all products offered by GJW Direct

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice