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Saga reviews

Saga Logo
Rated Excellent • 4.86/5

Saga reviews

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Verified business
Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Award winning organisation
    Award winning organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 14,281 product reviews

Average score of 4.86/5
5 star
92%
4 star
7%
3 star
0%
2 star
0%
1 star
1%
Reviews for Saga have trended positively over the past 90 days

Latest positive rating

5/5

Excellent car insurance

Good value car insurance. Excellent customer service. Easy to phone with a query and speak to a real person. Customer service assistants are always lovely. Very friendly and helpful.

{"display":"Susan","full_name":"Susan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car insurance
Susan 2nd November 2025

Latest negative rating

1/5

Uncompetitive on Annual Travel insurance

Took out an annual travel insurance policy. Called to update with a medical condition and the advisor, lacking all empathy went through process and then... Took out an annual travel insurance policy. Called to update with a medical condition and the advisor, lacking all empathy went through process and then said the policy was cancelled. We were offered a much much more expensive trip only policy which we felt obliged to take. After a bit of searching afterwards were able to take out a similar annual insurance with Staysure which with this condition and cancelled the Saga policy. The advisor at Saga is as cold unhelpful and lacked any consideration for our situation. She kept us waiting on the phone for 10 minutes after telling us the policy was cancelled during which time we didn’t know if we would get our imminent holiday covered. Read more Read less

{"display":"Mark J","full_name":"Mark J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Health insurance
Mark J 29th October 2025
See more reviews for Saga products

About Saga

Saga is a UK company that provides products and services to people aged 50 and over.

It was originally founded in 1951 by Sidney and Margery De Haan who wanted to offer affordable off-peak holidays to retired people. Saga began offering insurance and financial services in 1987.

Saga offer a range of products including insurance, travel, personal finance and healthcare products and services.

Saga at a glance

Contact details

Social media

Reviews for Saga

Showing 11 of 14281 company reviews • Last reviewed within 7 days

Excellent car insurance

Car insurance • 2nd November 2025

Good value car insurance. Excellent customer service. Easy to phone with a query and speak to a real person. Customer service assistants are always lovely. Very friendly and helpful.

{"display":"Susan","full_name":"Susan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Uncompetitive on Annual Travel insurance

Health insurance • 29th October 2025

Took out an annual travel insurance policy. Called to update with a medical condition and the advisor, lacking all empathy went through process and then... Took out an annual travel insurance policy. Called to update with a medical condition and the advisor, lacking all empathy went through process and then said the policy was cancelled. We were offered a much much more expensive trip only policy which we felt obliged to take. After a bit of searching afterwards were able to take out a similar annual insurance with Staysure which with this condition and cancelled the Saga policy. The advisor at Saga is as cold unhelpful and lacked any consideration for our situation. She kept us waiting on the phone for 10 minutes after telling us the policy was cancelled during which time we didn’t know if we would get our imminent holiday covered. Read more Read less

{"display":"Mark J","full_name":"Mark J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews
  • 5/5

    Very competitive with car and home insurance cover &...

    Very competitive with car and home insurance cover & price

    {"display":"Colin J","full_name":"Colin J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Colin J 28th October 2025
  • 5/5

    Very pleased

    Have insured 2 cars through Saga and am very pleased with their policies and customer service.

    {"display":"Tony Wise","full_name":"Tony Wise","avatar":{"url":"\/assets\/uploads\/avatars\/users\/784430.png"}}'s avatar
    Car insurance
    Tony Wise 27th October 2025
  • 5/5

    I have been a customer for several years now and I h...

    I have been a customer for several years now and I have never had any issues with my quote. And quite pleased that it has... I have been a customer for several years now and I have never had any issues with my quote. And quite pleased that it has gone down in price this year. Read more Read less

    {"display":"Anthony Y","full_name":"Anthony Y","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Anthony Y 19th October 2025
  • 5/5

    Very good company helpful woyld recomend to familt a...

    Very good company helpful woyld recomend to familt and friends nothing to much trouble

    {"display":"Susan k","full_name":"Susan k","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Susan k 18th October 2025
  • 5/5

    CAR INSURANCE

    Easy to follow website. Policy arrived promptly.

    {"display":"Christopher D","full_name":"Christopher D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Christopher D 16th October 2025
  • 5/5

    Very helpful staff and a very good price

    Very helpful staff and a very good price

    {"display":"Adrian B","full_name":"Adrian B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Adrian B 16th October 2025
  • 5/5

    Happy customer

    It was easy to get a quote which was cheaper than the one I had and the person I talked to on the phone was very helpful and friendly.

    {"display":"Virginie P","full_name":"Virginie P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Virginie P 16th October 2025
  • 5/5

    We have insured our 30 year old Volvo with Saga for...

    We have insured our 30 year old Volvo with Saga for a number of years and find the 3 year fixed rate option particularly useful.

    {"display":"Victorian Teacher","full_name":"Victorian Teacher","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    truly outstanding service

    Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there... Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there there were no forms to fill in, I was seen straight away and no quibbles afterwards. Truly outstanding service, far better than I thought possible Read more Read less

    {"display":"Sylvia Q","full_name":"Sylvia Q","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Sylvia Q 14th October 2025

    Products from Saga
    Showing products offered by Saga

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