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Saga reviews

Saga Logo
Rated Excellent • 4.82/5

Saga reviews

Verified business Last reviewed within 7 days Insurance choice awards winner
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  • FCA approved and regulated
    FCA approved and regulated
  • Award winning organisation
    Award winning organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 16,974 product reviews

Average score of 4.82/5
5 star
91%
4 star
7%
3 star
0%
2 star
0%
1 star
1%
Reviews for Saga have trended positively over the past 90 days

Saga car insurance is loved for its competitive prices, helpful UK-based staff, and easy claims process, giving peace of mind especially to older drivers. Travel insurance gets praise for great cover, friendly service, and smooth claims, though some find it pricey. Home insurance and health insurance have mixed reviews, with many unhappy about steep renewal hikes and poor claim handling.

Positive themes

  • Saga Car insurance offers great value with friendly, helpful UK-based staff. (60 mentions)
  • Saga Travel insurance is easy to arrange with helpful staff and good cover. (19 mentions)
  • Saga Car insurance claims are handled smoothly and with great care. (8 mentions)

Negative themes

  • Saga Home insurance renewal prices have soared with poor claim service. (5 mentions)
Summarised by AI
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About Saga

Saga is an award-winning British insurance provider that creates products and services for people over 50.

With over 75 years’ experience Saga is renowned for its cruises, holidays and magazine. Saga is also highly regarded for its insurance and personal finance products – all developed for life beyond 50.

Saga, voted Best British Insurance Company 2025 by the Insurance choice awards, provides car, home, health and travel insurance and also offers a range of personal finance products including savings, investments and mortgages.

Saga at a glance

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Reviews for Saga

Showing 11 of 16974 company reviews • Last reviewed within 7 days

Reliable Service.

Car insurance • 11th September 2026

Had good service for many years, reliable service.

{"display":"Chris","full_name":"Chris","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Saga all the way!

Car insurance • 11th September 2026

Excellent value for money everything you need information wise when you log into your account

{"display":"Debbie Smith","full_name":"Debbie Smith","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Never had any issues with saga, been with them over...

    Never had any issues with saga, been with them over 20 yearsand will continue on with saga.

    {"display":"Claude D","full_name":"Claude D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Claude D 10th September 2026
  • 5.00/5

    Great job.

    Great job. Well done. Thank you.

    {"display":"Julian M","full_name":"Julian M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Julian M 10th September 2026
  • 5.00/5

    Well done!

    Well done. Great job! Thank you.

    {"display":"Julian M","full_name":"Julian M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Julian M 10th September 2026
  • 5.00/5

    Knowledgeable staff.

    Knowledgeable staff. Easy to get the cover I want

    {"display":"Christine ","full_name":"Christine ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Health insurance
    Christine 10th September 2026
  • 5.00/5

    They let me know when it's due when I agree the pric...

    They let me know when it's due when I agree the price they automatically renew it. I am 77 years old and find it really easy to do.

    {"display":"Joy Close","full_name":"Joy Close","avatar":{"url":"\/assets\/uploads\/avatars\/users\/435188.png"}}'s avatar
    Car insurance
    Joy Close 10th September 2026
  • 5.00/5

    Best value

    The three year set price make it good value

    {"display":"Anne L","full_name":"Anne L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Anne L 10th September 2026
  • 5.00/5

    Great customer service and offers

    Great customer service and offers

    {"display":"Sanjai P","full_name":"Sanjai P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Sanjai P 10th September 2026
  • 5.00/5

    I HAD SAID THAT I HAVE NOTHING TO ADD BUT THAT WAS N...

    I HAD SAID THAT I HAVE NOTHING TO ADD BUT THAT WAS NOT ENOUGH FOR YOUR A.N.S.I. TO UNDERSTAND.

    {"display":"LAWRENCE WAITE","full_name":"LAWRENCE WAITE","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    LAWRENCE WAITE 10th September 2026
  • 5.00/5

    Unfortunately I had to cancel a trip to Canada due t...

    Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem.

    {"display":"Jennifer C","full_name":"Jennifer C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Jennifer C 9th September 2026

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