Smart Money People Logo

Voting in the Insurance choice awards 2025 is open - Vote here

Share this page

Saga reviews

Saga Logo
Rated Excellent 4.83/5

Saga reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Award winning organisation
    Award winning organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 11,648 product reviews

Average score of 4.83/5
5 star
90%
4 star
8%
3 star
0%
2 star
0%
1 star
2%
Reviews for Saga have trended positively over the past 90 days

Latest positive rating

5/5

Good insurance for over 50 good customer service and...

Good insurance for over 50 good customer service and very polite on the phone and very helpful

{"display":"Ian Y","full_name":"Ian Y","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car insurance
Ian Y 21st September 2025

Latest negative rating

1/5

Not going to use Saga for car insurance again

I have used Saga for car insurance in the past, left because of price rises well above others , decided to try again and was... I have used Saga for car insurance in the past, left because of price rises well above others , decided to try again and was quoted more than double the price for the same cover without breakdown cover which is included with my current supplier Read more Read less

{"display":"Lindasbuzza","full_name":"Lindasbuzza","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car insurance
Lindasbuzza 19th September 2025

About Saga

Saga is a UK company that provides products and services to people aged 50 and over.

It was originally founded in 1951 by Sidney and Margery De Haan who wanted to offer affordable off-peak holidays to retired people. Saga began offering insurance and financial services in 1987.

Saga offer a range of products including insurance, travel, personal finance and healthcare products and services.

Saga at a glance

Contact details

Social media

Reviews for Saga

Showing 11 of 11648 company reviews Last reviewed within 7 days

Good insurance for over 50 good customer service and...

Car insurance 21st September 2025

Good insurance for over 50 good customer service and very polite on the phone and very helpful

Rated Excellent 5/5
Read more product reviews

SAGA one.of the best

Car insurance 21st September 2025

Never have or had any bad experiences with Saga ,always there to help always get a positive result

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Very easy to set up the home insurance cover and arr...

    Very easy to set up the home insurance cover and arrange a direct debit

    {"display":"Judith S","full_name":"Judith S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Judith S 21st September 2025
  • 5/5

    Reliable and trustworthy

    Reliable and trustworthy plus great value for money

    {"display":"Lorraine ","full_name":"Lorraine ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Lorraine 20th September 2025
  • 5/5

    Easy Efficient and professional experience, whether...

    Easy Efficient and professional experience, whether calling or on the app. Easy to locate details and what you need, when calling, the advisors are pleasant and helpful

    {"display":"Lynn J","full_name":"Lynn J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Lynn J 19th September 2025
  • 5/5

    Road works affected time taken for survey to arrive

    The North Ayrshire council are working on the Wi-Fi systems and it affected the receiving the Survey. The customer service was excellent and I would... The North Ayrshire council are working on the Wi-Fi systems and it affected the receiving the Survey. The customer service was excellent and I would highly recommend to all the family Read more Read less

  • 1/5

    Not going to use Saga for car insurance again

    I have used Saga for car insurance in the past, left because of price rises well above others , decided to try again and was... I have used Saga for car insurance in the past, left because of price rises well above others , decided to try again and was quoted more than double the price for the same cover without breakdown cover which is included with my current supplier Read more Read less

    {"display":"Lindasbuzza","full_name":"Lindasbuzza","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Lindasbuzza 19th September 2025
  • 3/5

    Premium price, poor service, especially for bereaved

    Saga could not offer suitable cover for my late mother's house while was empty and awaiting sale. Given the age profiling of the company, I... Saga could not offer suitable cover for my late mother's house while was empty and awaiting sale. Given the age profiling of the company, I find this disappointing. Just when I needed assistance in looking after a loved one's estate, they let me down. The telephone contacts are lovely to talk to, but seem to act as a messenger between underwriters and the customer. Lots of being waiting for a response from another department. I can see that this is preferable to being transferred from one number to another, but it's rather disjointed. I'm guessing that Saga are a broker for several insurers. The reduced cover was advised mid-term, so I found cover elsewhere. I have had a renewal reminder several days after cancelling the policy, which means that I have to phone again to ensure that they are not going to try to take the premium.... Read more Read less

    {"display":"Julia W","full_name":"Julia W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Julia W 19th September 2025
  • 5/5

    Not wishing to leave Sage - I trust them.

    I believe Saga might favour new customers but I have been with them for years and years and yet I know my insurance is going... I believe Saga might favour new customers but I have been with them for years and years and yet I know my insurance is going to be way too high this year. Read more Read less

    {"display":"Denize","full_name":"Denize","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Denize 19th September 2025
  • 5/5

    Very helpful and informative, no pressure

    Very helpful and informative, no pressure telephone conversation with Darren.

    {"display":"Barry M","full_name":"Barry M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Barry M 19th September 2025
  • 5/5

    We are both satisfied with the service we get from S...

    We are both satisfied with the service we get from Saga home insurance they look after us well with problems we had in past year... We are both satisfied with the service we get from Saga home insurance they look after us well with problems we had in past year so grateful for all their help Read more Read less

    Products from Saga

    Showing products offered by Saga

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice