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Saga reviews

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Rated Excellent 4.68/5

Saga reviews

Verified business
Last reviewed within 14 days

Review summary

People rate this company as Excellent based on 8,381 product reviews

Average score of 4.68/5
5 star
89%
4 star
8%
3 star
1%
2 star
0%
1 star
2%
Reviews for Saga have trended negatively over the past 90 days

Latest positive rating

5/5

GREAT DISCOUNT.

I CONTACTED SAGA WHEN MY RENEWAL WAS DUE AND THEY GAVE ME £30 OFF THEIR RENEWAL PRICE

{"display":"Shirley B","full_name":"Shirley B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home Insurance
Shirley B 6th October 2024

Latest negative rating

1/5

Renewing house insurance

Saga (and their underwriters) should be avoided. They declined to renew our house insurance on the day it expired having previously bombarded us with emails... Saga (and their underwriters) should be avoided. They declined to renew our house insurance on the day it expired having previously bombarded us with emails with questions about the property, many of which were repeated and some of which were imposible to answer. Even the Saga agents I spoke to were embarrassed. Read more Read less

{"display":"Ian P","full_name":"Ian P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home Insurance
Ian P 27th November 2024

About Saga

Saga is a UK company that provides products and services to people aged 50 and over.

It was originally founded in 1951 by Sidney and Margery De Haan who wanted to offer affordable off-peak holidays to retired people. Saga began offering insurance and financial services in 1987.

Saga offer a range of products including insurance, travel, personal finance and healthcare products and services.

Saga at a glance

Reviews for Saga

Showing 11 of 8381 company reviews Last reviewed within 14 days

Renewing house insurance

Home Insurance 27th November 2024

Saga (and their underwriters) should be avoided. They declined to renew our house insurance on the day it expired having previously bombarded us with emails... Saga (and their underwriters) should be avoided. They declined to renew our house insurance on the day it expired having previously bombarded us with emails with questions about the property, many of which were repeated and some of which were imposible to answer. Even the Saga agents I spoke to were embarrassed. Read more Read less

Rated Terrible 1/5
Read more product reviews

Avoid Avoid

Home Insurance 15th November 2024

When making a claim, I was met with an Irish team of arrogant, passive aggressive people who all they done was put up barriers regarding... When making a claim, I was met with an Irish team of arrogant, passive aggressive people who all they done was put up barriers regarding my claim I would not recommend SAGA to anyone. In fact I would say avoid at all cost. Read more Read less

Rated Terrible 1/5
Read more product reviews
  • 1/5

    Proving cause of death whilst abroad

    My husband died whilst on holiday in Menorca on 8 October 2023. Customers should be made away that no cause of death is permitted on... My husband died whilst on holiday in Menorca on 8 October 2023. Customers should be made away that no cause of death is permitted on death certificates in Spain. Trying to prove that my husbands death was accidental as opposed to an underlying cause such as a heart attack is still ongoing. It’s cost me a fortune having to travel back to Menorca just to prove he drowned (personal accident) as opposed to something else and still no decision/nor payout. Read more Read less

    {"display":"Linda T","full_name":"Linda T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel Insurance
    Linda T 24th October 2024
  • 1/5

    I wouldn't know where to start.

    I wouldn't know where to start.I started this claim in 2022 following a water leak. Communication is dire. I'm still awaiting a return call from... I wouldn't know where to start.I started this claim in 2022 following a water leak. Communication is dire. I'm still awaiting a return call from Saga from 26/09/24. I now have extensive damp in my kitchen from a badly fitted sink unit fitted by an " odd job person" Saga employed to do this.I am now with a new insurer but contacted Saga has it was due to poor workmanship this problem has occurred. I currently have pneumonia so living in a damp environment is unhealthy.I tried to contact them today but told " not picking up the phone" I DESPAIR. I also asked for a no or email to make a complaint I was told this needs to be done via person not answering the phone! All bright ideas or help would be much appreciated. Read more Read less

    {"display":"Michelle D","full_name":"Michelle D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Michelle D 23rd October 2024
  • 5/5

    GREAT DISCOUNT.

    I CONTACTED SAGA WHEN MY RENEWAL WAS DUE AND THEY GAVE ME £30 OFF THEIR RENEWAL PRICE

    {"display":"Shirley B","full_name":"Shirley B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Insurance
    Shirley B 6th October 2024
  • 1/5

    Avoid this company at all costs

    My current home insurance cost £384 with Saga. Initially I was pleased. I made no claims at all this year. 4 years ago with another... My current home insurance cost £384 with Saga. Initially I was pleased. I made no claims at all this year. 4 years ago with another insurer I had had to make a claim when my oil tank split. This was resolved with no problems and was on my record when I joined Saga this year. This year my renewal quote was £3750!! Why? Read more Read less

    {"display":"Diane W","full_name":"Diane W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Insurance
    Diane W 10th September 2024
  • 5/5

    good renewal price. dont rip you off

    good renewal price. dont rip you off

    {"display":"Michael Q","full_name":"Michael Q","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Michael Q 7th September 2024
  • 5/5

    Always helpful and reward my loyalty

    Always helpful and reward my loyalty- have been a customer for about 8 years. A brand that I feel I can trust.

    {"display":"debbien","full_name":"debbien","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    debbien 4th September 2024
  • 5/5

    Talk to a person not machine,excellent customer serv...

    Talk to a person not machine,excellent customer service, immediate help if needed,Great value 3 year fixed price Nothing to much trouble

    {"display":"Shirley ","full_name":"Shirley ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Shirley 4th September 2024
  • 5/5

    Good service following car accident

    I was involved in a car accident. It wasn’t my fault, which Saga accepted. Their agent explained everything in great detail to me. My damaged... I was involved in a car accident. It wasn’t my fault, which Saga accepted. Their agent explained everything in great detail to me. My damaged car was fixed and is like new again. Read more Read less

    {"display":"Jac M","full_name":"Jac M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Jac M 4th September 2024
  • 5/5

    Always very helpful and transparent .

    Always very helpful and transparent . Not the cheapest but I would'nt go anywhere else for car insurance

    {"display":"Adrian F","full_name":"Adrian F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Adrian F 4th September 2024

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