Saga (and their underwriters) should be avoided. They declined to renew our house insurance on the day it expired having previously bombarded us with emails... Saga (and their underwriters) should be avoided. They declined to renew our house insurance on the day it expired having previously bombarded us with emails with questions about the property, many of which were repeated and some of which were imposible to answer. Even the Saga agents I spoke to were embarrassed. Read more Read less

When making a claim, I was met with an Irish team of arrogant, passive aggressive people who all they done was put up barriers regarding... When making a claim, I was met with an Irish team of arrogant, passive aggressive people who all they done was put up barriers regarding my claim I would not recommend SAGA to anyone. In fact I would say avoid at all cost. Read more Read less

My husband died whilst on holiday in Menorca on 8 October 2023. Customers should be made away that no cause of death is permitted on... My husband died whilst on holiday in Menorca on 8 October 2023. Customers should be made away that no cause of death is permitted on death certificates in Spain. Trying to prove that my husbands death was accidental as opposed to an underlying cause such as a heart attack is still ongoing. It’s cost me a fortune having to travel back to Menorca just to prove he drowned (personal accident) as opposed to something else and still no decision/nor payout. Read more Read less

I wouldn't know where to start.I started this claim in 2022 following a water leak. Communication is dire. I'm still awaiting a return call from... I wouldn't know where to start.I started this claim in 2022 following a water leak. Communication is dire. I'm still awaiting a return call from Saga from 26/09/24. I now have extensive damp in my kitchen from a badly fitted sink unit fitted by an " odd job person" Saga employed to do this.I am now with a new insurer but contacted Saga has it was due to poor workmanship this problem has occurred. I currently have pneumonia so living in a damp environment is unhealthy.I tried to contact them today but told " not picking up the phone" I DESPAIR. I also asked for a no or email to make a complaint I was told this needs to be done via person not answering the phone! All bright ideas or help would be much appreciated. Read more Read less

I CONTACTED SAGA WHEN MY RENEWAL WAS DUE AND THEY GAVE ME £30 OFF THEIR RENEWAL PRICE

My current home insurance cost £384 with Saga. Initially I was pleased. I made no claims at all this year. 4 years ago with another... My current home insurance cost £384 with Saga. Initially I was pleased. I made no claims at all this year. 4 years ago with another insurer I had had to make a claim when my oil tank split. This was resolved with no problems and was on my record when I joined Saga this year. This year my renewal quote was £3750!! Why? Read more Read less

good renewal price. dont rip you off

Always helpful and reward my loyalty- have been a customer for about 8 years. A brand that I feel I can trust.

Talk to a person not machine,excellent customer service, immediate help if needed,Great value 3 year fixed price Nothing to much trouble