Paid advertisement
Smart Money People Logo
Newsletter
Go to business site

Voting in the Insurance choice awards 2026 is open - Vote here

Share this page
Link copied

Saga reviews

Saga Logo
Rated Excellent • 4.82/5

Saga reviews

Verified business Last reviewed within 7 days Insurance choice awards winner
Write a review
  • FCA approved and regulated
    FCA approved and regulated
  • Award winning organisation
    Award winning organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 16,986 product reviews

Average score of 4.82/5
5 star
91%
4 star
7%
3 star
0%
2 star
0%
1 star
1%
Reviews for Saga have trended positively over the past 90 days

Saga car insurance is loved for its competitive prices, helpful UK-based staff, and easy claims process, giving peace of mind especially to older drivers. Travel insurance gets praise for great cover, friendly service, and smooth claims, though some find it pricey. Home insurance and health insurance have mixed reviews, with many unhappy about steep renewal hikes and poor claim handling.

Positive themes

  • Saga Car insurance offers great value with friendly, helpful UK-based staff. (60 mentions)
  • Saga Travel insurance is easy to arrange with helpful staff and good cover. (19 mentions)
  • Saga Car insurance claims are handled smoothly and with great care. (8 mentions)

Negative themes

  • Saga Home insurance renewal prices have soared with poor claim service. (5 mentions)
Summarised by AI
Was this helpful?

About Saga

Saga is an award-winning British insurance provider that creates products and services for people over 50.

With over 75 years’ experience Saga is renowned for its cruises, holidays and magazine. Saga is also highly regarded for its insurance and personal finance products – all developed for life beyond 50.

Saga, voted Best British Insurance Company 2025 by the Insurance choice awards, provides car, home, health and travel insurance and also offers a range of personal finance products including savings, investments and mortgages.

Saga at a glance

Contact details

Social media

Reviews for Saga

Showing 11 of 16986 company reviews • Last reviewed within 7 days

the call centre is staffed with people with good eng...

Car insurance • 14th September 2026

the call centre is staffed with people with good english which I can understand. Any question is answered there and then. That is why I... the call centre is staffed with people with good english which I can understand. Any question is answered there and then. That is why I have been with them for a good number of years for both car and house insurance Read more Read less

{"display":"Mr S","full_name":"Mr S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Good communication

Home insurance • 14th September 2026

Good communication regarding policy information. Fair prices.

{"display":"Clarence","full_name":"Clarence","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Simple .

    Quick and easy, all done on line within minute's.

    {"display":"Sharon W","full_name":"Sharon W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Sharon W 14th September 2026
  • 5.00/5

    The cost of car insurance is the cheapest

    The cost of car insurance is the cheapest and continues to be the following year too.

    {"display":"Cee","full_name":"Cee","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Cee 13th September 2026
  • 5.00/5

    Just bought a policy.

    Just bought a policy. Do not know yet how it will work out in practice. First impression is good.

    {"display":"Harold D","full_name":"Harold D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Harold D 13th September 2026
  • 4.00/5

    Very helpful staff

    Very helpful staff, good prices, good breakdown cover abroad

    {"display":"Sue","full_name":"Sue","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Sue 13th September 2026
  • 5.00/5

    Very knowledgeable and very friendly

    Very knowledgeable and very friendly

    {"display":"Averil M","full_name":"Averil M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Averil M 13th September 2026
  • 4.00/5

    Online quote & order system good, account setup slow.

    On line quote and ordering system concise, efficient and clear. Quotes were very competitive with decent payment options. Creation of account was a little frustrating... On line quote and ordering system concise, efficient and clear. Quotes were very competitive with decent payment options. Creation of account was a little frustrating as Saga system would not accept initial suggestions for password. The password finally accepted I thought was weaker than my earlier suggestions...go figure. Read more Read less

    {"display":"Tomyg","full_name":"Tomyg","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Tomyg 12th September 2026
  • 5.00/5

    Good service

    Great service understood my requirements speedy service no fuss

    {"display":"Terry","full_name":"Terry","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Terry 12th September 2026
  • 5.00/5

    Value for money health insurance

    Very easy to get a quote and very helpful agent who clearly spoke English and understood your products.

    {"display":"Williams","full_name":"Williams","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Williams 12th September 2026
  • 5.00/5

    Nice and easy to set up.

    Nice and easy to set up. Good price.

    {"display":"Adie","full_name":"Adie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Adie 12th September 2026

    Products from Saga
    Showing products offered by Saga

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice