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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.77 (605 reviews)

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4.80

Based on 605 reviews, last reviewed 2nd Sep 2025

40600% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Saga gave prompt and efficient service, happy customer Saga accommodated our existing health conditions and came up with a competitive price. They answered any questions we had and returned calls promptly. Reviewed on: 2nd September 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (605)

Saga gave prompt and efficient service, happy customer

Saga accommodated our existing health conditions and came up with a competitive price. They answered any questions we had and returned calls promptly. Reviewed on: 2nd September 2025

The 80s with medical problems

Those over 80+ with medical problems have great difficulty obtaining travel insurance at an acceptable price. However Saga travel Insurance makes the impossible possible without any major hassle or third degree but with a huge amount of friendly, expert advice and settles claims equally efficiently and amicably. Travelling without stress goes a long way towards ensuring there are no claims. Reviewed on: 2nd September 2025

ease of taking out a policy online

ease of taking out a policy online Reviewed on: 1st September 2025

I fell ill just prior to rail holiday

I fell ill just prior to rail holiday in the UK and all the costs of my claim were re-imbursted except for the normal travel policy deductions Reviewed on: 1st September 2025

Travel insurance

Easy to organise ,the online didn’t work for me but the phone advisor was great Reviewed on: 1st September 2025

Lovely lady on the other end of phone do friendly...

Lovely lady on the other end of phone do friendly Reviewed on: 1st September 2025

Easy to contact, webchat excellent, staff knowledgable.

Easy to contact via phone, their webchat function is particularly useful when phone wait times are busy. SAGA customer support/quotation staff were very knowledgeable and patient especially for us older folk. all in all I'm happy I movd to SAGA Reviewed on: 1st September 2025

Service is good but I have not made a claim & theref...

Service is good but I have not made a claim & therefore cannot comments on how effect this process is . Reviewed on: 1st September 2025

good service when updating policy

had an annual policy and when prescribed a new medication, phoned to update. had to pay small increase but agent was very professional and empathetic. Reviewed on: 1st September 2025

best price in the market for over 75 travel insurance

best price in the market for over 75 travel insurance Reviewed on: 1st September 2025

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