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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1074 reviews)

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4.86

Based on 1,074 reviews, last reviewed 14th Oct 2025

28% increase in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

truly outstanding service Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there there were no for... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1074)

A good policy at a competitive price

A good policy at a competitive price Reviewed on: 9th October 2025

Very helpful, friendly staff.

Very helpful, friendly staff. Have used for a few years now Reviewed on: 9th October 2025

Good for us Oldies

The insurance covers my needs and having seen it action it takes away any worries about travelling Reviewed on: 8th October 2025

An efficient service, manned by people not machines!

I have made use of Saga's travel insurance a couple of times, once when stranded in Italy for 4 days when our plane was cancelled, and more recently when a friend and I had to cancel our holiday to Sicily when she was taken ill. Each time the response has been prompt and efficient and I have been fully reimbursed. This compares very favourably to other insurers. Reviewed on: 8th October 2025

Easy to obtain Saga travel insurance - no issues

Sorted all via internet. Very easy and helpful website. Not problem with returning to website and finding all documents and detail for journey. Reviewed on: 6th October 2025

Competitavely priced Travel Insurance with a good si...

Competitavely priced Travel Insurance with a good simple to use website. Reviewed on: 6th October 2025

Easy to contact about queries and changes.

Easy to contact about queries and changes. Clear and plain English. Reviewed on: 6th October 2025

Fell ill whilst in Switzerland

After not feeling well whilst in Switzerland, Saga Travel Insurance, after checking the claim was legitimate, paid out my claim without hesitation. Reviewed on: 4th October 2025

Price charged was quite good compared to others we'd...

Price charged was quite good compared to others we'd looked at.. We had to make a claim as my husband fell ill. This was dealt with fairly reasonably timewise I suppose. The claim was settled satisfactorily. Reviewed on: 2nd October 2025

I've just taken an annual travel policy with Saga ha...

I've just taken an annual travel policy with Saga having used them for a single trip policy in the past which I unfortunately had to claim on and was very impressed with the way they handled the claim. When I took out the annual policy to cover both my wife and I the customer service was excellent. Reviewed on: 2nd October 2025

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