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Saga: Travel insurance reviews

4.86
Based on 1,057 reviews, last reviewed 4th Oct 2025
82100% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Fell ill whilst in Switzerland After not feeling well whilst in Switzerland, Saga Travel Insurance, after checking the claim was legitimate, paid out my claim without hesitation. Reviewed on: 4th October 2025
Lusi's avatar
Lusi

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025
Fred's avatar
Fred

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1057)

2010 I had my 1st episode of MS, Saga were brilliant...

5
2010 I had my 1st episode of MS, Saga were brilliant, yes more expensive but worth it/ Reviewed on: 29th September 2025

Very helpful telephone service, when website hadn't...

5
Very helpful telephone service, when website hadn't worked for me. Reviewed on: 29th September 2025

Listened really well, excellent understanding of iss...

5
Listened really well, excellent understanding of issues and gave good explanations. Good value. Reviewed on: 29th September 2025

A pleasing experience

4
I haven't had to make a claim but Saga people have been helpful and patient in arranging my travel insurance which is complicated due to medical conditions and cover needs to include cruise travel Reviewed on: 29th September 2025

Vip lounge upgrade

5
The service which provides entry to the vip lounge when there is a flight delay is excellent. Reviewed on: 29th September 2025

Saga gave me excellent advice and great service.

5
I received excellent advice and service from Saga regarding travel insurance, which completely met my requirements. Reviewed on: 29th September 2025

Polite and informative personnel who explain everyth...

5
Polite and informative personnel who explain everything in detail. Price is great. Reviewed on: 29th September 2025

Simple cost effective Have renewed 3 years running v...

5
Simple cost effective Have renewed 3 years running very competitive Reviewed on: 29th September 2025

Premed holiday insurance

5
Got premed insurance online and had to call to update policy and was treated professionally and with curtesy Reviewed on: 29th September 2025

Excellent customer care

5
Easy to arrange insurance. If you don’t like doing it on-line there’s always a friendly person to talk to on the phone and the call is usually answered promptly. Excellent customer service. Everyone I talked to was helpful, friendly and informative. Reviewed on: 28th September 2025

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