Saga: Health Insurance reviews

Name: Health Insurance
Rating: 4.85 (92 reviews)

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4.85

Based on 92 reviews, last reviewed 29th Dec 2022

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Sangam health insurance Well done on offering a comprehensive service Reviewed on: 4th October 2021

Latest lowest rating:

1

Claim Not Met in Full I have a Saga health insurance policy, underwritten by AXA PPP, which includes a payment benefit of £150 for every night in an NHS hospital. I rec... Read more Reviewed on: 29th December 2022

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About the Health Insurance

Saga health insurance reviews can help to you to get the inside track on life as a Saga health insurance customer before you take out a policy. Making sure that you find the best health insurance provider for you can help to give you piece of mind...which is were we come in! Smart Money People in the UK's leading financial services review site. Our mission is to help increase trust and transparency using the power of YOUR reviews...so why not write a Saga health insurance review today!

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Saga Health Insurance reviews (92)

Claim Not Met in Full

I have a Saga health insurance policy, underwritten by AXA PPP, which includes a payment benefit of £150 for every night in an NHS hospital. I recently had a minor heart attack and spent two nights in an NHS hospital. Despite arriving in A&E at midday on the first day, very depressingly the whole of first night was in a chair/on a trolley in A&E as the hospital had absolutely no beds. The hospital finally found me a bed at 11.30am on the second day! In all, I was 23 hours in A&E. Very unreasonably, Saga have refused my claim for the £150 for the first night I spent on a trolley as they claim I had not been formally admitted!! The Saga/Axa customer services agent was very dismissive of my claim for the first night and I have now raised a formal complaint. I very much hope that Saga show some basic common sense and meet the claim in full. Reviewed on: 29th December 2022

Possibly the worst decision I have ever made

It look very good on paper, and a strong brand etc, however the reality is very different. Communicating with them is nigh on impossible and when you have any issues they simply blame AXA and walk away.There is no customer service, focus or care, stay well clear. Reviewed on: 11th April 2022

Sangam health insurance

Well done on offering a comprehensive service Reviewed on: 4th October 2021

Cost effective health insurance

Had health insurance with SAGA for several years. Every year we review costs and accessibility and they always are approachable and cost effective. Have had to claim and they were helpful and efficient. Reviewed on: 2nd October 2021

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