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Saga: Health insurance reviews

Name: Health insurance
Rating: 4.88 (769 reviews)

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4.87

Based on 769 reviews, last reviewed 29th Oct 2025

20600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Saga made excellent arrangements for my care and ret... Saga made excellent arrangements for my care and return to the UK when I was taken ill in India. Reviewed on: 12th October 2025

Latest lowest rating:

1

Uncompetitive on Annual Travel insurance Took out an annual travel insurance policy. Called to update with a medical condition and the advisor, lacking all empathy went through process and th... Read more Reviewed on: 29th October 2025

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About this product

Saga offer health insurance policies for over 50s.

Saga health insurance includes a choice of hospitals, GP service and a choice of four different health plans. You can also choose to improve your protection with options like Extended Cancer Cover.

Saga health insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Health insurance reviews (769)

Uncompetitive on Annual Travel insurance

Took out an annual travel insurance policy. Called to update with a medical condition and the advisor, lacking all empathy went through process and then said the policy was cancelled. We were offered a much much more expensive trip only policy which we felt obliged to take. After a bit of searching afterwards were able to take out a similar annual insurance with Staysure which with this condition and cancelled the Saga policy. The advisor at Saga is as cold unhelpful and lacked any consideration for our situation. She kept us waiting on the phone for 10 minutes after telling us the policy was cancelled during which time we didn’t know if we would get our imminent holiday covered. Reviewed on: 29th October 2025

Saga made excellent arrangements for my care and ret...

Saga made excellent arrangements for my care and return to the UK when I was taken ill in India. Reviewed on: 12th October 2025

All good so far with the setting up my policy

All good so far with the setting up my policy Reviewed on: 10th October 2025

Always treated Kindly

Whenever I call I am treated with respect and not made to feel stupid because I cannot use modern technology. I am listened to, questioned answered in full and further help offered. Reviewed on: 8th October 2025

Easy to use valuevalue for money

Easy to use value for money . As a customer I feel appreciated as a customer Reviewed on: 8th October 2025

Easy to navigate the website, clear to see add ons a...

Easy to navigate the website, clear to see add ons and cost so nothing ambiguous. The quote organically emailed to me was the same as when I accessed the website. Very good value for money .. saving over £180 from previous insurance. Also I have had no other insurers arrange the transfer of my no claims information, this was a first and a very welcomed change. I also appreciated having the choice of hard copy through the post rather than emailed documents. I have already recommended this company regarding car insurance. Thank you! Reviewed on: 7th October 2025

Excellent service provided .

Excellent service provided . A good competitive price compare with another insurer last year Reviewed on: 4th October 2025

Medical emergency in New York

My husband has just had his gall bladder removed on holiday in New York. 24hr helpline was great and approval for paying the medical expenses was given quickly. Reviewed on: 2nd October 2025

Amazing customer service, knowledgeable & supportive.

Amazing customer service, knowledgeable & supportive. It couldn't be more accessible & honest on the process. Reviewed on: 2nd October 2025

Saga insurance with confidence

Easy contact and courteous staff Reviewed on: 1st October 2025

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