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Saga: Health Insurance reviews

4.85
Based on 92 reviews, last reviewed 29th Dec 2022
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Latest highest rating:

5

Sangam health insurance Well done on offering a comprehensive service Reviewed on: 4th October 2021

Latest lowest rating:

1

Claim Not Met in Full I have a Saga health insurance policy, underwritten by AXA PPP, which includes a payment benefit of £150 for every night in an NHS hospital. I rec... Read more Reviewed on: 29th December 2022
Kim Slowe's avatar
Kim Slowe

About the Health Insurance

Saga health insurance offers four levels of cover for the over 50s. The four different Saga HealthPlans are Support, Saver Plus, Super and Secure. All levels include cover for accommodation costs, access to Saga’s GP service and health information line, and more.

There is a wide range of health insurance providers and finding the right one for your needs can be daunting. At Smart Money People, we collect Saga health insurance reviews from genuine customers. Gain valuable insight into life as a Saga HealthPlan policyholder to decide if it’s right for you.

Find out how long customers have had their policies with Saga and how satisfied they’ve been so far. Learn more about what is included in the different levels of cover for those over the age of 50 to better understand which one suits your needs. Read about policyholders’ experiences with the claims process and find out how quickly claims are paid out. Learn the main pros and cons of Saga’s policies. Make an informed decision about your new provider by reading our Saga health insurance reviews.

If you have a HealthPlan with Saga, write a review to help others like you make better financial decisions. Tell us why you selected Saga as your health insurance provider and which level of cover you opted for. How satisfied have you been with your choice? Have you claimed on your policy, and if so, how quickly was it paid out? Is there anything about the policy that you feel could be improved? What illnesses and ailments are and aren’t covered by the policy? Would you renew your HealthPlan and recommend Saga to others in your age bracket? Whether good or bad, write an honest Saga health insurance review today.

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Saga Health Insurance reviews (92)

Claim Not Met in Full

1
I have a Saga health insurance policy, underwritten by AXA PPP, which includes a payment benefit of £150 for every night in an NHS hospital. I recently had a minor heart attack and spent two nights in an NHS hospital. Despite arriving in A&E at midday on the first day, very depressingly the whole of first night was in a chair/on a trolley in A&E as the hospital had absolutely no beds. The hospital finally found me a bed at 11.30am on the second day! In all, I was 23 hours in A&E. Very unreasonably, Saga have refused my claim for the £150 for the first night I spent on a trolley as they claim I had not been formally admitted!! The Saga/Axa customer services agent was very dismissive of my claim for the first night and I have now raised a formal complaint. I very much hope that Saga show some basic common sense and meet the claim in full. Reviewed on: 29th December 2022
Kim Slowe's avatar
Kim Slowe

Possibly the worst decision I have ever made

1
It look very good on paper, and a strong brand etc, however the reality is very different. Communicating with them is nigh on impossible and when you have any issues they simply blame AXA and walk away.There is no customer service, focus or care, stay well clear. Reviewed on: 11th April 2022
toby joseph's avatar
toby joseph

Sangam health insurance

5
Well done on offering a comprehensive service Reviewed on: 4th October 2021

Cost effective health insurance

5
Had health insurance with SAGA for several years. Every year we review costs and accessibility and they always are approachable and cost effective. Have had to claim and they were helpful and efficient. Reviewed on: 2nd October 2021
Andy C's avatar
Andy C

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