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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3104 reviews)

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4.76

Based on 3,104 reviews, last reviewed 9th Sep 2026

36200% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

An excellent supportive service from Saga Insurance. Last year our home was flooded by a third party. Luckily we were insured with Saga Insurance who provided us with an excellent service. They supported... Read more Reviewed on: 9th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3104)

An excellent supportive service from Saga Insurance.

Last year our home was flooded by a third party. Luckily we were insured with Saga Insurance who provided us with an excellent service. They supported us through the whole experience organising all the remedial work, the new decor, replacement of damaged items etc. They kept in touch regularly to check on our mental and physical well-being. We appreciated their gift of a lovely Christmas hamper while decanted to alternative accommodation. The Saga Team helped us through a very stressful time. Reviewed on: 9th September 2026

Insure your way

I just found that they insured what we wanted Reviewed on: 5th September 2026

Easy and efficient service very helpful when there...

Easy and efficient service very helpful when there was a problem Reviewed on: 3rd September 2026

I like the fixed rate I have paid over the past few...

I like the fixed rate I have paid over the past few years. No horrible shock increases. I’m reminded of this and automatically renewed. Reviewed on: 3rd September 2026

Most importantly never a long wait at the telephone...

Most importantly never a long wait at the telephone to speak to customer services. The insurance cover documents are easy to understand. Reviewed on: 3rd September 2026

Held home insurance with Saga for many years now.

Held home insurance with Saga for many years now. Easy to set up over the phone & instigate any changes as the years have gone by. I have not had to make any claims at all but feel Saga would handle any issues easily & in a timely manner. Reviewed on: 1st September 2026

Fortunately, I've never had to make a claim with Sag...

Fortunately, I've never had to make a claim with Saga but whenever I spoken to their telephone advisors they have always showed a high level of professional, knowledgeable and polite service. Reviewed on: 1st September 2026

Replacement ring

i HAD TO MAKE A CLAIM FOR A LOST ENGAGEMENT RING AND THEY WERE WONDERFUL SORTED VWEY QUICKLY Reviewed on: 1st September 2026

Never any sales push.

Never any sales push. Quietly competent Reviewed on: 1st September 2026

I have been a Saga insurance company used for many y...

I have been a Saga insurance company used for many years and not felt tempted to move. The two claims that I have had over this time were dea!t with swiftly and in an understanding manner. Reviewed on: 1st September 2026

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