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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.79 (3507 reviews)

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4.79

Based on 3,507 reviews, last reviewed 26th Oct 2026

73600% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent service Very easy to select the correct cover and very helpful telephone staff, particularly during the claims process Reviewed on: 26th October 2026

Latest lowest rating:

2

poor service on payout, Saga only want to pay a fraction of my out of pocket expenses, they have still not bothered to contact me. Reviewed on: 7th October 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3507)

Excellent service

Very easy to select the correct cover and very helpful telephone staff, particularly during the claims process Reviewed on: 26th October 2026

Amazing!

No problem too hard to resolve, great customer service! Reviewed on: 19th October 2026

Concise and easy to navigate, providing great value...

Concise and easy to navigate, providing great value for money whilst many others certainly do not! Reviewed on: 19th October 2026

Good service and back up when needed.

Good service and back up when needed. Reviewed on: 18th October 2026

Just amazing

I had to make a claim as I lost my engagement ring, they were so helpful and I had a copy made the efficiency and every thing about the procedure was just wonderful cannot praise them enough Reviewed on: 17th October 2026

The were so efficient and helpful when I needed them

The were so efficient and helpful when I had to make a claim. Details of what my insurance covered were explained and the claim was sorted out really quickly. Reviewed on: 15th October 2026

Always willing to listen to your problems and help w...

Always willing to listen to your problems and help wherever possible. Polite and courteous staff. Reviewed on: 14th October 2026

Excellent customer service.

Excellent customer service. Very friendly and helpful. We had a leak at our previous property and it was fixed and the damage repaired quickly. I trust saga to look after me Reviewed on: 14th October 2026

Home Insurance made easy at SAGA.

Simple. easy to use portal for getting my home insurance. Reviewed on: 14th October 2026

When you ring up you are speaking to a human.

When you ring up you are speaking to a human. Queries sorted quickly and promptly. Reviewed on: 14th October 2026

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