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Saga: Home insurance reviews

4.65
Based on 2,662 reviews, last reviewed 15th Aug 2025
2200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

My flat was flooded due to a burst water main. My flat was flooded due to a burst water main. Saga dealt with my claim speedily and professionally. Having never made a Home Insurance claim before, ... Read more Reviewed on: 15th August 2025
Robin's avatar
Robin

Latest lowest rating:

1

I am appalled by the renewal quote. I am appalled by the renewal quote. I have been with Saga for 9 years home insurance - no claims. They quoted nearly 3 times as much for next year. I ... Read more Reviewed on: 8th August 2025
Judith H's avatar
Judith H

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2662)

My flat was flooded due to a burst water main.

5
My flat was flooded due to a burst water main. Saga dealt with my claim speedily and professionally. Having never made a Home Insurance claim before, the staff at Saga were extremely helpful and reassuring. Based on my experience I would highly recommend Saga Home Insurance. Reviewed on: 15th August 2025

Anytime I have spoken to Customer Services they were...

5
Anytime I have spoken to Customer Services they were helpful and could answer any queries I had. Reviewed on: 14th August 2025

Secure and safe.

5
We have been with Saga House and car Insurance for many years , and although so far have not needed to claim feel secure with you as a company Reviewed on: 14th August 2025

Have been with them for a few years, without any pro...

4
Have been with them for a few years, without any problems. I have not had to make a claim, so far, so it's only limited experience. Reviewed on: 14th August 2025

Contactable.

5
Very helpful. Apart from the comment that my review is too short Reviewed on: 14th August 2025

Good Home Insurance

5
We have been with Saga for a few years and when we had to make a claim it was dealt with quickly and efficiently and we recovered all of our claim and reinstated our home very quickly Reviewed on: 13th August 2025

Great communications!

5
Great communications! Love the magazines provided. Very competitively priced insurer. Reviewed on: 13th August 2025

LifeSaga. Your staff are very amenable and friendly.

5
Your staff are very amenable and friendly. Also good value for money for what you get. I have been with you and quite a good number of years now. Even though I don’t think I’ve ever claimed. I feel very informed if I needed to claim.. Reviewed on: 12th August 2025

Renewal Documents arrive well before renewal

5
Never a good problem happy with service Reviewed on: 11th August 2025

excellent service dependable and pleasant

4
excellent service dependable and pleasant Reviewed on: 11th August 2025

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