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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.79 (3502 reviews)

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4.79

Based on 3,502 reviews, last reviewed 15th Oct 2026

73100% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

The were so efficient and helpful when I needed them The were so efficient and helpful when I had to make a claim. Details of what my insurance covered were explained and the claim was sorted out really... Read more Reviewed on: 15th October 2026

Latest lowest rating:

2

poor service on payout, Saga only want to pay a fraction of my out of pocket expenses, they have still not bothered to contact me. Reviewed on: 7th October 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3502)

The were so efficient and helpful when I needed them

The were so efficient and helpful when I had to make a claim. Details of what my insurance covered were explained and the claim was sorted out really quickly. Reviewed on: 15th October 2026

Always willing to listen to your problems and help w...

Always willing to listen to your problems and help wherever possible. Polite and courteous staff. Reviewed on: 14th October 2026

Excellent customer service.

Excellent customer service. Very friendly and helpful. We had a leak at our previous property and it was fixed and the damage repaired quickly. I trust saga to look after me Reviewed on: 14th October 2026

Home Insurance made easy at SAGA.

Simple. easy to use portal for getting my home insurance. Reviewed on: 14th October 2026

When you ring up you are speaking to a human.

When you ring up you are speaking to a human. Queries sorted quickly and promptly. Reviewed on: 14th October 2026

Access issues quickly sorted

I had some access issues which were dealt with profesionally and quickly/ Reviewed on: 13th October 2026

Excellent customer service

Except in all cases and fairly priced Reviewed on: 13th October 2026

Happy customer

The only time I have had a reduction in my renewal by a company ever Reviewed on: 13th October 2026

Easy to find the right home insurance cover

Easy to find the right home insurance cover Reviewed on: 13th October 2026

GREAT HOME INSURANCE WITH SAGA

My home insurance went down the next yr,I had more than 9 yrs no claims. They are reliable, professional, helpful and friendly, they are trustworthy and polite. Reviewed on: 13th October 2026

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