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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Competitive

Not had to make a claim but competitive premiums for good cover Reviewed on: 11th September 2020

Never a problem

When I had to call them , they seem very knowledgeable and friendly Reviewed on: 11th September 2020

Continually Good Service

I’ve used Saga for years and would not go past them. Very competitive prices, very knowledgeable and professional staff. Very good rates on fixed price for 3years. Nice to be able to speak to someone. If you need to make a claim dealt with exceptional. No need to worry you are taken care of . Reviewed on: 11th September 2020

Excellent service

Extremely helpful staff and easy to understand guidance. Reviewed on: 11th September 2020

Best ever company!!

Very efficient, helpful and quick results..... Reviewed on: 11th September 2020

An easy way to feel confident

Fortunately have never needed to claim but very easy to renew and amend cover as necessary. Reviewed on: 11th September 2020

Very good

Very helpful through the process Reviewed on: 11th September 2020

Excellent product and service

The product they provide is market leading and the also try to keep their prices competitive with similar products from other companies. Their support when you need to claim is 1st class and covers so much more than many other companies. Nothing hidden. Reviewed on: 11th September 2020

A fantastic deal

After all those insurers who bump up premiums every year, irrespective of any claim being made, Saga has been a breath of fresh air with its 3-year fixed rate. Reviewed on: 11th September 2020

Great customer service

Excellent service at a reasonable price Reviewed on: 11th September 2020

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