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Saga: Home insurance reviews

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4.65
Based on 2,661 reviews, last reviewed 14th Aug 2025
2100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
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1%
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0%
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2%

Latest highest rating:

5

Anytime I have spoken to Customer Services they were... Anytime I have spoken to Customer Services they were helpful and could answer any queries I had. Reviewed on: 14th August 2025
Patricia G's avatar
Patricia G

Latest lowest rating:

1

I am appalled by the renewal quote. I am appalled by the renewal quote. I have been with Saga for 9 years home insurance - no claims. They quoted nearly 3 times as much for next year. I ... Read more Reviewed on: 8th August 2025
Judith H's avatar
Judith H
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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2661)

Saga was cheaper than an Insurer we had used for years.

5
Had been with another company for many, many years, but they took advantage of that and put up the price by big amounts in the latter years. So we searched around and found that Saga offered virtually identical cover for much cheaper. So we switched. Companies should stop being so complacent about long-term customers. Reviewed on: 6th July 2019
JK's avatar
JK

house insurance

5
Great company for over 50s, great price and quick to deal with claims Reviewed on: 4th July 2019
Juliet Hansen's avatar
Juliet Hansen

Biggest scam ever experienced

1
Biggest scam ever experienced. Took out their insurance for home emergency. Very quick to take your money. But when it came time for a claim, they stepped back and pleaded ignorance, claiming that a third party uses their name and provides the services and thus they are unable to assist. Third party turns out to be none other than the AA and they turned out to be just as devious as SAGA and started delaying tactics then sending their inspector 10 months later, to be told the emergency leak was to be paid for. Now SAGA, have played a cunning ploy. The same home home emergency policy can only be taken in conjunction with a SAGA home insurance policy. Double slam dunk by SAGA. Thank you SAGA, thank you for robbing elderly customers of their hard earned income and delivering ZILCH. Reviewed on: 19th October 2017
Junaid Siddiqui's avatar
Junaid Siddiqui

How would I know?

3
No idea how good or bad they are. People who have claimed are the only ones who can really say Reviewed on: 1st October 2017
Sue Bennett's avatar
Sue Bennett

How would I know?

3
Nobody can offer an opinion just for buying insurance cover. Unless I need to make a claim I have no idea how good or bad they are just how much it cost Reviewed on: 1st October 2017
Sue Bennett's avatar
Sue Bennett

House and contents insurance

5
Very happy with Saga. Value for money, trustowrty company, reliable, professional, competetive prices. I feel that Saga is a good company for anyone but especially caters for over 50s. Reviewed on: 12th August 2017
Marilyn Parker's avatar
Marilyn Parker

a really kind company

5
we looked at the renewal quote, and decided to stay with saga. renewal was quick and easy. Reviewed on: 1st August 2017
Anonymous's avatar
Anonymous

Insurance, have to have it

3
All the same, different prices, but you have to have it Reviewed on: 20th July 2017
Anonymous's avatar
Anonymous

No annual increase

5
Unlike the insurance companies you read about in the newspapers increasing premiums by large amounts my SAGA House Insurance premium was almost the same this year as last year Reviewed on: 24th May 2016
Graeme Macmillan's avatar
Graeme Macmillan

Easy to deal with but loads of post.

4
Excellent product, excellent price but tons of selling mail through the post which is a pain Reviewed on: 28th March 2016
David Munro's avatar
David Munro

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