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Saga: Home insurance reviews

View other Saga products
4.76
Based on 3,104 reviews, last reviewed 9th Sep 2026
36200% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

An excellent supportive service from Saga Insurance. Last year our home was flooded by a third party. Luckily we were insured with Saga Insurance who provided us with an excellent service. They supported... Read more Reviewed on: 9th September 2026
Moira B's avatar
Moira B

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026
Drinkell A's avatar
Drinkell A
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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (3104)

Excellent Cover at a good price

5
Easy to use website. Choose cover level to suit. Monthly payments. Reviewed on: 12th September 2019
Janice 's avatar
Janice

Price Guarantee

5
I purchased home insurance for a very good price and this has been guaranteed not to increase for 3 years. Excellent cover too. Reviewed on: 9th September 2019
Lindy's avatar
Lindy

Value for money

5
Excellent service from Saga. Value for money for travel insurance Reviewed on: 5th September 2019
Janis Mcalinden's avatar
Janis Mcalinden

Saga was cheaper than an Insurer we had used for years.

5
Had been with another company for many, many years, but they took advantage of that and put up the price by big amounts in the latter years. So we searched around and found that Saga offered virtually identical cover for much cheaper. So we switched. Companies should stop being so complacent about long-term customers. Reviewed on: 6th July 2019
JK's avatar
JK

house insurance

5
Great company for over 50s, great price and quick to deal with claims Reviewed on: 4th July 2019
Juliet Hansen's avatar
Juliet Hansen

Biggest scam ever experienced

1
Biggest scam ever experienced. Took out their insurance for home emergency. Very quick to take your money. But when it came time for a claim, they stepped back and pleaded ignorance, claiming that a third party uses their name and provides the services and thus they are unable to assist. Third party turns out to be none other than the AA and they turned out to be just as devious as SAGA and started delaying tactics then sending their inspector 10 months later, to be told the emergency leak was to be paid for. Now SAGA, have played a cunning ploy. The same home home emergency policy can only be taken in conjunction with a SAGA home insurance policy. Double slam dunk by SAGA. Thank you SAGA, thank you for robbing elderly customers of their hard earned income and delivering ZILCH. Reviewed on: 19th October 2017
Junaid Siddiqui's avatar
Junaid Siddiqui

How would I know?

3
No idea how good or bad they are. People who have claimed are the only ones who can really say Reviewed on: 1st October 2017
Sue Bennett's avatar
Sue Bennett

How would I know?

3
Nobody can offer an opinion just for buying insurance cover. Unless I need to make a claim I have no idea how good or bad they are just how much it cost Reviewed on: 1st October 2017
Sue Bennett's avatar
Sue Bennett

House and contents insurance

5
Very happy with Saga. Value for money, trustowrty company, reliable, professional, competetive prices. I feel that Saga is a good company for anyone but especially caters for over 50s. Reviewed on: 12th August 2017
Marilyn Parker's avatar
Marilyn Parker

a really kind company

5
we looked at the renewal quote, and decided to stay with saga. renewal was quick and easy. Reviewed on: 1st August 2017
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Anonymous

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