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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3104 reviews)

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4.76

Based on 3,104 reviews, last reviewed 9th Sep 2026

36200% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

An excellent supportive service from Saga Insurance. Last year our home was flooded by a third party. Luckily we were insured with Saga Insurance who provided us with an excellent service. They supported... Read more Reviewed on: 9th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3104)

Outstanding !

Excellent insurance coverage at a competitive premium plus the option of a fixed price for 3 years for a very small supplement. Customer service is second to none. Reviewed on: 11th August 2020

Decent price insurance

Easy to use online. Insurance covers everything my previous insurers covered, for 20% less. Reviewed on: 11th August 2020

Going the extra mile

Excellent cover, knowledgable and friendly staff. You never feel rushed or just a number Reviewed on: 11th August 2020

great cover

great customer sevrice and the level of cover is amazing they cover damage caused by my dog who can be a little terror and the premium is great as well Reviewed on: 30th July 2020

Fantastic cover and service

Very happy with the price, cover and service received by Saga, Reviewed on: 29th July 2020

Fantastic 3 year fixed price option

Saga was very competitively priced and when I was offered the 3 year fixed price option I was so relieved that I would not be faced with the hassle of shopping around every year for a new quote. Reviewed on: 29th July 2020

Easy

so easy to deal with excellent product at a good price friendly knowledgeable staff Reviewed on: 29th July 2020

Great Insurance-love Fixed price

Having insured with Saga for over 20 years and yes had 3 claims too -know what a helpful company they are and what a great product their home insurance is. Through COV19 kept me up to date and reachable by phone too. Reviewed on: 29th July 2020

Home Insurance with no worries

Helpful call centre staff when I've phoned up. Documents all available online so no need to keep loads of paperwork. Membership comes with benefits with the Possibilities scheme. Reviewed on: 29th July 2020

Home safe

Value for money and gives me peace of mind Reviewed on: 13th July 2020

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