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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3104 reviews)

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4.76

Based on 3,104 reviews, last reviewed 9th Sep 2026

36200% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

An excellent supportive service from Saga Insurance. Last year our home was flooded by a third party. Luckily we were insured with Saga Insurance who provided us with an excellent service. They supported... Read more Reviewed on: 9th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3104)

Home insurance at a fair price

My previous insurer significantly increased my renewal price and so I decided to review what was available from other insurers. Saga came out as my best option, not necessarily the cheapest but the fact that the price would be held for 3 years made the choice very easy! Well done Saga! Reviewed on: 25th August 2020

Professional Service

Saga are highly professional and great insurer, peace of mind guaranteed Reviewed on: 25th August 2020

Great

Saga is great and always puts the customers at the heart of what they do Reviewed on: 24th August 2020

Excellent customer service

Having had my home insurance with SAGA for a number of years, I find the staff extremely helpful and knowledgeable and do not make you feel rushed when dealing with any enquiries, nothing is too much trouble. This is a very rare occurrence in today's society, where everything is carried out online or at a very fast pace. Well done SAGA, continue to keep doing as before. Reviewed on: 24th August 2020

Reassuring

Saga is an established company - that gives me peace of mind. Reviewed on: 24th August 2020

FRIENDLY AND EFFICIENT

NO EXPERIENCE OVER PAST THREE YEARS Reviewed on: 23rd August 2020

3 year fixed

3 year fixed priced full accidental damage policy, easy to set up and very good value knowing there will be no premium increases . Reviewed on: 23rd August 2020

easy to use and i get to speak to a person about any queries

Never had any problems with Saga and anyone I speak to is always very helpful Reviewed on: 21st August 2020

Value for money

Excellent cover and professional service Reviewed on: 20th August 2020

Complete, Comprehensive and Competitive Policy

No fuss, no bother, complete peace of mind insurance cover. Reviewed on: 16th August 2020

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