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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3104 reviews)

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4.76

Based on 3,104 reviews, last reviewed 9th Sep 2026

36200% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

An excellent supportive service from Saga Insurance. Last year our home was flooded by a third party. Luckily we were insured with Saga Insurance who provided us with an excellent service. They supported... Read more Reviewed on: 9th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3104)

Customise Home Cover

Very professional attitude when dealing with a claim. Reviewed on: 26th August 2020

Great product good value excellent service

Just what we needed for home insurance. Good value. Excellent service Reviewed on: 26th August 2020

Great company

Always a pleasure to deal with Saga, polite, helpful and very competitive. I haven't had to claim yet but would hope they would be as helpful if I do. Reviewed on: 26th August 2020

Good price, service and a 3 year deal

I telephoned for a quote on Home Insurance and was also given a quote on my Car Insurance, as both quotes were so good, I took both together and received a further discount. A bonus. Reviewed on: 26th August 2020

great for pensioners

its a good reliable company , great for old people who cant always understand things Reviewed on: 26th August 2020

Simple

Website easy to use no irrelevant questions. Reviewed on: 26th August 2020

Friendly and clear

I have spoke to different Saga personnel when renewing my various insurance policies and have always found them to be friendly and clear with their advice. It's nice to know that if you have a query or a misunderstanding of your insurance that you can complete your enquiry with the full confidence that it will be sorted satisfactory. Reviewed on: 26th August 2020

Great value for money

Five star rated with sensible pricing for unusual requirements. Reviewed on: 26th August 2020

Value for money

Talking to the representative was easy and the cover is good value for money Reviewed on: 26th August 2020

Easy, clear and comprehensive

Great service, genuinely interested in putting customers first...Has staff with proper job titles - everyone is not a “Head of” unlike another UK household insurer! Reviewed on: 26th August 2020

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