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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3104 reviews)

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4.76

Based on 3,104 reviews, last reviewed 9th Sep 2026

36200% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

An excellent supportive service from Saga Insurance. Last year our home was flooded by a third party. Luckily we were insured with Saga Insurance who provided us with an excellent service. They supported... Read more Reviewed on: 9th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3104)

The best

Very helpful, sorted it out with no worries. That’s what you want with insurance. Reviewed on: 31st August 2026

Perfect set up

I have not needed to claim from Sage but the set up was good Reviewed on: 31st August 2026

I have been let down by third party vendors

I have been let down by third party vendors Reviewed on: 31st August 2026

Great insure offered

Great insure offered for a very reasonable price. Reviewed on: 31st August 2026

Faithful to the promise

Easy to use and faithful to the promise of new for old insurance when asked for. Also, prompt to pay compensation. Reviewed on: 31st August 2026

Prices remain competitive, no need to hassle for dis...

Prices remain competitive, no need to hassle for discount, solid and reliable Reviewed on: 31st August 2026

UK based friendly and very helpful members and norma...

UK based friendly and very helpful members and normally quick answer to telephone calls. Reviewed on: 30th August 2026

We were so pleased that we were insured with Saga on...

We were so pleased that we were insured with Saga on our recent holiday. Following an accident I had to make a claim. This was settled immediately by Saga, so thank you once again. Reviewed on: 30th August 2026

Easy process to speak with a Customer Service Advisor.

Easy process to speak with a Customer Service Advisor. Customer Service listen to the Customer and provide the correct advice. Needed. Reviewed on: 30th August 2026

Smart prices and affordable in these hardship times,...

Smart prices and affordable in these hardship times, My price has dropped from my first few years, getting to speak to someone is a lot easier than some other companies and easy steps to make contact. Reviewed on: 30th August 2026

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