Write a review

Go to business site

Saga: Home insurance reviews

Name: Home insurance
Rating: 4.8 (2706 reviews)

View other Saga products

4.69

Based on 2,706 reviews, last reviewed 14th Oct 2025

657% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

7 years loyalty results in 97% premium increase Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025

Read all reviews Write a review

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Review Saga: Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Saga Home insurance reviews (2706)

Very easy to set up the home insurance cover and arr...

Very easy to set up the home insurance cover and arrange a direct debit Reviewed on: 21st September 2025

Reliable and trustworthy

Reliable and trustworthy plus great value for money Reviewed on: 20th September 2025

Premium price, poor service, especially for bereaved

Saga could not offer suitable cover for my late mother's house while was empty and awaiting sale. Given the age profiling of the company, I find this disappointing. Just when I needed assistance in looking after a loved one's estate, they let me down. The telephone contacts are lovely to talk to, but seem to act as a messenger between underwriters and the customer. Lots of being waiting for a response from another department. I can see that this is preferable to being transferred from one number to another, but it's rather disjointed. I'm guessing that Saga are a broker for several insurers. The reduced cover was advised mid-term, so I found cover elsewhere. I have had a renewal reminder several days after cancelling the policy, which means that I have to phone again to ensure that they are not going to try to take the premium.... Reviewed on: 19th September 2025

We are both satisfied with the service we get from S...

We are both satisfied with the service we get from Saga home insurance they look after us well with problems we had in past year so grateful for all their help Reviewed on: 19th September 2025

Good courteous friendly service, with staff fully kn...

Good courteous friendly service, with staff fully knowledgeable Reviewed on: 16th September 2025

Good provider of home insurance

Good provider of home insurance Reviewed on: 14th September 2025

Good value, excellent customer service

Good value, excellent customer service Reviewed on: 14th September 2025

Good value

Good value policy, been with Saga a few years now. Reviewed on: 14th September 2025

A great choice

Excellent value, reputable company, good customer service. Reviewed on: 11th September 2025

Happy with the insurance company when I first took t...

Happy with the insurance company when I first took the policy out constantly been kept in contact in regards to renewal Reviewed on: 10th September 2025

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord Insurance
from Husmus 0.00 from 0 reviews
Home Insurance
from Devitt Insurance 1.00 from 1 reviews
Home insurance
from John Lewis 2.13 from 74 reviews

Want to see more from Saga?

Stocks and shares ISA
from Saga 5.00 from 1 reviews
Life insurance (discontinued)
from Saga 5.00 from 5 reviews
Van Insurance (discontinued)
from Saga 5.00 from 1 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub