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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Efficient insurance service

Good value, always willing to negotiate on price, prompt payout when claim made Reviewed on: 11th September 2020

The best advice you can get

We are on the 3 year fixed price but that doesn't mean that if your circumstances change your insurance won't. They were so helpful in sorting out what we required. Perfect. And refunded the difference in the temporary change. Versatile insurance. Reviewed on: 11th September 2020

Exceptional

Very easy and clear benefits, when compared to other companies is outstanding value. Reviewed on: 11th September 2020

Trustworthy company

I have been a SAGA insurance customer for aver 5 years. Communication is excellent both by telephone and E mails and through their secure web site. I feel I am valued as their customer and they always thank me for my loyalty by rewarding me with competitive pricing . Reviewed on: 11th September 2020

Leaky pipe

After realising I had a water leak somewhere undetected under my very steep drive from the road to my house ,thinking the whole drive had to be dug up ,Saga arranged for a complete new pipe to be installed, Only three small holes made and the work completed in half a day . Reviewed on: 11th September 2020

Terrific service!

Always quick and efficient when needed. Reviewed on: 11th September 2020

Never let me down

Always an easy experience to deal with Saga Reviewed on: 11th September 2020

Excellent service

Very comprehensive cover and the 3 year fixed price is easier to budget for. Reviewed on: 11th September 2020

Great value

I have been pleased with Saga's price promise which has reduced my premium and kept it stable for 3 years, so I can budget accurately. It also insured my house when other companies would not. Reviewed on: 11th September 2020

First Class

First class cover and overall service Reviewed on: 11th September 2020

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