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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Value for money

Compared it to my previous insurance and it was £350 cheaper Reviewed on: 26th August 2020

Quality and great service

The home policy has great coverage with a 3 year fixed price, so no sudden renewal price raises. Great customer service when phoning in. Very pleased all round. Reviewed on: 26th August 2020

Should be a circus

Recently had to make a claim After actually getting through to a agent I then had to speak to another company Who are even worse at customer services It took 6 days to eventually have my iPad collected now have to wait up to 5 more days to see if repairable. Or to be renewed. Reviewed on: 26th August 2020

Great service easy to use

Hassle free easy steps to follow Reviewed on: 26th August 2020

Saga For sure

I chose Saga insurance for Bulding and Content becausethey offer an excellent Product at a competetive price. My First Choice for Insurance. Reviewed on: 26th August 2020

Excellent value for money, outstanding cover

Excellent value for money, amazing cover, easy to arrange, and everything confirmed by email Reviewed on: 26th August 2020

It is wonderful to speak with apolitical person instead of an arigant machine

I wasted hours trying to renew my cental heating policy. A friend said why have you not put it with your car and house insurance with Saga. Because I get my electric and gas from themI replied."try Saga"Ten minutes later allsigned up with a FAR cheaper price and not one cross word to a button attatched to a peace of plastic Reviewed on: 26th August 2020

Happy

I can't give 10 for recommendation as its only for people over 50 Reviewed on: 26th August 2020

'reliable and efficient plus value

Like the idea of fixed prices for three years mean s no need to check around every year if you are happy in the first place, quick and easy to sort out very happy with Saga Reviewed on: 26th August 2020

great customer service,

perfect in every way, I would recommend this company always Reviewed on: 26th August 2020

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