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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

So easy to set up

Brilliant service and price. Locked-in for 3 years is a bonus. Lovely staff. Reviewed on: 26th August 2020

Excellent customer care.

Easy to contact by phone. Excellent call centre to discuss any issues. Knowledgeable staff. Reviewed on: 26th August 2020

Great value

I like the three year price fixing Reviewed on: 26th August 2020

Good overall!

It is easy to set up the home insurance and Saga does a fair deal each year. Reviewed on: 26th August 2020

Friendly and understanding

I am of an autistic nature and sometimes understanding the world is a little hard. People here are very understanding and make sure that the sewrvices I require are right for me. Thank you. Reviewed on: 26th August 2020

home insurance

easy to do and a great price. do not try anywhere else!! Reviewed on: 26th August 2020

very happy

Well rang i had lick you sent some one next day,all done very well so thank's very much Reviewed on: 26th August 2020

Saga services

Efficient Priced well and I especially like the three year price freeze Reviewed on: 26th August 2020

Easy

Saga is very easy to deal with, changes are sorted as soon as you ask for them and their processes are simple. Perfect. Reviewed on: 26th August 2020

Fixed Price and great cover!

Insurance is a pretty boring subject and something that you want to get done and forget about until you need it... That is exactly what Saga offer - the peace of mind of knowing that I'm covered if things do go wrong but the reassurance that I don't even need to think about the price going up. I know what I'm going to pay for 3 years! Brilliant! Reviewed on: 26th August 2020

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