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Saga Car Insurance Reviews

Ratings based on 41 reviews Last review 1 week ago

Saga car insurance reviews on Smart Money People come from drivers like you! You can read these honest Saga car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to...

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Saga car insurance reviews on Smart Money People come from drivers like you! You can read these honest Saga car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to find out how good the claims process. And remember, if you've used Saga before, you too can write a short Saga car insurance review here to help other drivers. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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Your Car Insurance Reviews (41)

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11th November 2018

Saga Motor Insurance - SCAM OUTFIT?

Insurance was reasonably priced, HOWEVER following a small bump I needed them to make a claim against a third party and was unable to due to the ineptitude of the claims department. KEEP AWAY FROM THIS MOTOR INSURER, IF IT WASNT FOR THE WELL KNOWN...

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Insurance was reasonably priced, HOWEVER following a small bump I needed them to make a claim against a third party and was unable to due to the ineptitude of the claims department. KEEP AWAY FROM THIS MOTOR INSURER, IF IT WASNT FOR THE WELL KNOWN BRAND I WOULD BE SUGGESTING THEY ARE A SCAM OUTFIT.

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3rd November 2018

Dissapointing

Overlooked my renewal by a couple of days, Saga would not backdate it. Renewal premium had rocketed by £60 from last year's despite having no claims for over 25 years. Was told by advisor on the phone that if I wished to cancel within 20 days a fee of ...

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Overlooked my renewal by a couple of days, Saga would not backdate it. Renewal premium had rocketed by £60 from last year's despite having no claims for over 25 years. Was told by advisor on the phone that if I wished to cancel within 20 days a fee of £5 would apply, this turned out to be £5 + £25 + plus days already insured when I did ring them again with the intention to switch to a cheaper company. Been with Saga over 10 years, their motto of it being a cheaper insurance for well over 50s is a complete myth, and they hold no loyalty whatsoever for old customers. I feel I have been stung badly by them, definitely be looking elsewhere next year . Shame on them.

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23rd October 2018

ACCIDENT REPAIRS

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We had quite a bad experience with Saga Insurance Underwriters, we found them to be quite rude and very unhelpful. Initially they could not find a body shop Toyota repair centre in or around the Birmingham area? The nearest on their list was 34miles away and they refused to collect the car.
If we went with someone local outside of their listed contractors they would not provide a courtesy car which was included in our Policy with Saga. We had several conversations with Saga but they were not very helpful. We will not be renewing our Policy with Saga due to the unprofessional way the claim has been dealt with.

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18th August 2018

INCOMPETENT

I would not recommend Saga to my worst enemy. They are incompetent and their internal communications are entirely non-existent. I really hope I never have to make a claim; they aren't even capable of setting up a simple car insurance policy without...

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I would not recommend Saga to my worst enemy. They are incompetent and their internal communications are entirely non-existent. I really hope I never have to make a claim; they aren't even capable of setting up a simple car insurance policy without making numerous errors.

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17th July 2018

Reliable cover at a reasonable price

We have recently changed to Saga for our car insurance as the price was very good, we have not (thank goodness) needed to claim for any damage so I cannot comment on that. However when dealing with the call staff I have found them very helpful and...

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We have recently changed to Saga for our car insurance as the price was very good, we have not (thank goodness) needed to claim for any damage so I cannot comment on that. However when dealing with the call staff I have found them very helpful and polite. I would recommend giving these a go.

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7th December 2017

Very expensive renewal quotes

Used SAGA for two cars over many years. Initially, premiums were very competitive and customer service was excellent. However, despite never making a claim on either motor policy, the renewal premiums for the same cars began to rise very...

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Used SAGA for two cars over many years. Initially, premiums were very competitive and customer service was excellent. However, despite never making a claim on either motor policy, the renewal premiums for the same cars began to rise very significantly. I think SAGA were taking advantage of auto renewal and trying to sneak in massive rises, hoping their customer wouldn't notice or challenge the increases.


Well, they were noticed and were challenged - resulting in a small reduction for being a loyal customer. However even after the reduction, it was easy to find alternative motor insurance offering the exact same cover for well under half the price. Result? This loyal customer bought motor insurance elsewhere. Lesson? Don't let insurance companies take your loyalty for granted. Use price comparison sites and vote with your cheque book.



Hopefully, SAGA will eventually get the message and start treating "loyal customers" with more respect Might then give them another chance.

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29th September 2017

Avoid saga motor insurance

After a driver turned right into my car I think I've spent virtually everyday on the phone to saga , I had dashcam evidence which they told me to pass on to another company, called Claimsfast , then TOWERGATE wanted the dashcam footage I said claim...

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After a driver turned right into my car I think I've spent virtually everyday on the phone to saga , I had dashcam evidence which they told me to pass on to another company, called Claimsfast , then TOWERGATE wanted the dashcam footage I said claim fast had it they said Claimsfast wouldn't give it to them , then I was told Claimsfast didn't have the video anymore, I rang Claimsfast they said they did have the footage, you are just passed from pillar to post, still not sorted out , it's a lot of "who shot John " just not true.
Dreadful experience , avoid saga

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1st September 2017

Excellent service

I insured 2 cars with Saga and achieved brilliant value for money coupled with a low excess. I tried to insure my daughter's car as well but she is only 34 and they only insure those aged 50+ nevertheless I really liked dealing with them because...

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I insured 2 cars with Saga and achieved brilliant value for money coupled with a low excess. I tried to insure my daughter's car as well but she is only 34 and they only insure those aged 50+ nevertheless I really liked dealing with them because there was no series of menus to go through and I was immediately connected to an advisor via an 0800 number. Good people!

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31st August 2017

Very poor service

I still have an ongoing claim from nearly 2 years ago. After being shunted from behind, I ended up stranded at a motorway service station, on my own, spending nearly 6 hours on the phone trying to get something sorted. I kept getting passed from one...

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I still have an ongoing claim from nearly 2 years ago. After being shunted from behind, I ended up stranded at a motorway service station, on my own, spending nearly 6 hours on the phone trying to get something sorted. I kept getting passed from one department to another and each person told me something different. I didn't think it could get any worse, but it did. The whole claim has been an absolute shambles and still isn't sorted out. Never again.

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15th August 2017

SIMPLE CLICK

I was with Privilege Car insurance for many years and felt very loyal to a extend never question their renewal premium ! My wife every year reminded me to shop around and I did for my last renewal. Reviewed 5 websites and Saga came across user...

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I was with Privilege Car insurance for many years and felt very loyal to a extend never question their renewal premium ! My wife every year reminded me to shop around and I did for my last renewal. Reviewed 5 websites and Saga came across user friendly !!!

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18th July 2017

watch out £50 fee to end early

changed my car, saga wanted to double my insurance. In order to cancel the policy I got charged a £50 admin fee. (yes, it was in the print, but I consider that excessive and won't use them again). It was still cheaper to pay the fee and take out ...

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changed my car, saga wanted to double my insurance. In order to cancel the policy I got charged a £50 admin fee. (yes, it was in the print, but I consider that excessive and won't use them again). It was still cheaper to pay the fee and take out insurance with another company

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15th July 2017

Car accident

I recently had a car accident, I was turning right when a young driver overtook me and crashed into my car. I am now informed that I am 30% to blame. Apparently as you are turning right, as well and noticing oncoming traffic and the road you are...

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I recently had a car accident, I was turning right when a young driver overtook me and crashed into my car. I am now informed that I am 30% to blame. Apparently as you are turning right, as well and noticing oncoming traffic and the road you are turning into, you need to be looking into your rear view mirror. As a driver of almost 50 years experience and with no previous claims, i know that this is impossible to do. I have only been blessed with one pair of eyes. However, my insurance company knows better. So, if you are reading this, beware, when actually in the process of turning right you need to be looking in three different directions at once. Also, the other driver immediately admitted liability both to me and to my insurance company. Doesn't matter. I am still 30% at fault.