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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11384 reviews)

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4.83

Based on 11,384 reviews, last reviewed 1st Oct 2026

170400% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

A welcome saving Saga was £200 cheaper than my existing insurer for identical cover and much easier to deal with. Reviewed on: 1st October 2026

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11384)

A welcome saving

Saga was £200 cheaper than my existing insurer for identical cover and much easier to deal with. Reviewed on: 1st October 2026

1st class service

quick response to phone calls and polite staff Reviewed on: 29th September 2026

Fixed for 3 years a great idea.

Straightforward, competitive and fixed for 3 years a real bonus. Reviewed on: 28th September 2026

Highly rated insurer for overall customer service.

Highly rated insurer for overall customer service. Reviewed on: 26th September 2026

SATISFIED

We have been with Saga for 6 years and find thm very helpful Reviewed on: 24th September 2026

Friendly, professional and knowledgeable service.

Friendly, professional and knowledgeable service. Easy to use website, and great customer helpline Reviewed on: 24th September 2026

Always polite and helpful.

Always polite and helpful. Nothing is too much trouble.You are treated like a competent adult and with respect. Reviewed on: 23rd September 2026

Absolutely terrible service.

Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took three different agents to do this. And don't try to contact their customer support here in the UK -- they are even worse (in particular Sue Buckle, the manager, and Sara Wilmore, another more junior manager). Reviewed on: 22nd September 2026

Contacted via phone to change credit card details.

Contacted via phone to change credit card details. operator was fast and arranged details. Also paid car insurance and managed to get a cheaper deal. Reviewed on: 20th September 2026

Very satisfied

Very satisfied with excellent service Reviewed on: 20th September 2026

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