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D Lakin

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Review of the Saga, Car insurance:

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Fair Treatment for Customers

I feel I am treated fairly when my premium is up for renewal. My age is of course a major factor but my past history of driving for many years without mishap is taken into consideration. This cannot be said of many insurance companies. Reviewed on: 5th August 2025

Review of the Family Building Society, Savings:

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very impressive

I opened an account online and was pleased with the rate of interest. I encountered a problem when I tried to log-in to my new account as it would not accept my user number. It transpired it was my fault as I was entering a capital I as a one. The staff were very helpful, patient and pleasant and persevered until the error was identified. I must add that I am 84 so am really appreciative of their kindness. Reviewed on: 26th January 2022

Reply from Family Building Society Thank you for taking the time to leave us a review. We're so glad you had a good experience with us. Response date: 27th January 2022

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